Official UK procurement notice
Third Line IT Infrastructure Support and Network Operations Centre Services
Authority: Cottsway Housing Association (Housing)
Sectors: IT Services & Software (72) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
Published estimate£166,680≈ £56k / year · £200,000 inc. VAT
Submissions closed 19 Jun 2026awarded 13 Aug 2026
Awarded to Rock I.T. Specialists Limited
Contract term 3 yrsends 30 Aug 2029 · up to 30 Aug 2030 with extensions · starts 31 Aug 2026
What is being bought
Published requirement descriptionThe primary objectives of this tender are to:
- Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice.
- Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate.
- Establish meaningful, contractually backed response times for monitoring alerts and incident notification.
- Provide our internal team with visibility into the monitoring and management tooling used to deliver the service.
- Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling.
- Deliver active, accountable account management with a named contact and regular service reviews.
- Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work.
Further information available in the ITT document in InTend. in-tendhost.co.uk/cottsway/aspx/Home ↗.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£166,680
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Lot awarding rule: Functional / Technical (60%) Commercial & Contractual (40%) A complete breakdown of the evaluation criteria can be found in the ITT document in In-Tend
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 29 May 2026, 10:53 BST
- Last source update
- 24 Sept 2026, 14:21 BST
- FTS notice number
2026/S 000-050703- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06a887Find a Tender
Contract terms
- Reserved participation area
- K02000001
How it was run
Official noticeRun through: In-tend · Who buys & how to bid on In-tend
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
- Submission deadline
- 19 Jun 2026, 12:00 BST
- Clarification deadline
- 12 Jun 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
Detailed submission instructions & authority contactsFrom official release
All bids must be via In-Tend.
To register please go to in-tendhost.co.uk/cottsway/aspx/Home ↗
Timeline
29 May 2026 → 24 Sept 2026 · 5 dates- Tender notice published148 days ago29 May 2026, 10:53 BST
- Clarification questions by134 days ago12 Jun 2026, 12:00 BST
- Submission deadline127 days ago19 Jun 2026, 12:00 BST
- Contract starts54 days ago31 Aug 2026, 00:00 BST
- Latest notice published29 days ago24 Sept 2026, 14:21 BST
Notice history
4 events · 3 releases on Find a Tender · since 29 May 2026- Tender notice published29 May 2026, 10:53 BSTUK4
- Tender notice published2 Jun 2026, 12:18 BSTUK4
- Contract details notice published24 Sept 2026, 14:21 BSTUK7
- Status changed to complete24 Sept 2026, 14:21 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £166,6801 contract exc. VAT
Contracts signed 1latest 13 Aug 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Rock I.T. Specialists LimitedSME | £166,680 † | — | Awarded |
Contracts
Contract 1 · Rock I.T. Specialists LimitedSME
- Signed
- 13 Aug 2026
- Value
- £166,680
- Period
- 1 Sept 2026 – 31 Aug 2029
- Status
- active
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- ROCK I.T. SPECIALISTS LIMITEDAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender