Find a TenderAwardedContract award notice
Published 11 Mar 2025, 11:45 GMT

Official UK procurement notice

SEND mediation Services · UK public procurement notice

Official notice

Authority: Warwickshire County Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£2,214,000≈ £738k / year · £2,442,800 inc. VAT · 1 value update
Submissions closed 24 Jun 2025awarded 29 Jul 2025
Awarded to PRIME RESOLUTION LIMITED
Contract term 3 yrsends 31 Aug 2028 · up to 31 Aug 2034 with extensions · starts 1 Sept 2025

What is being bought

Published requirement description

Warwickshire County Council (the Council) is seeking a single provider for SEND Mediation provides - an independent and impartial process to help resolve disagreements between

families and Warwickshire County Council in relation to Education, Health & Care Needs Assessments; special educational provision; and occasionally in relation to wider SEN

provision and/or the health and social care elements of an EHC Plan.

There were 330 mediations provided in 2023/2024. This information is for guidance only and does not guarantee future usage

  • The authority expects to re-tender this requirement around 1 Apr 2034, 23:59 BST.

CPV: Counselling services · Guidance and counselling services · Guidance services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£2,214,000
Contract period: 1 Sept 2025 – 31 Aug 2028 (3 yrs) · up to 31 Aug 2034 with extensionsValue: £2,214,000 exc. VAT · £2,442,800 inc. VAT
Extensions: The initial contract term will be for 3 years however the Council reserves the right to extend the contract by further periods not exceeding 6 years (6 years being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant and available budget.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 75%Price: 25%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Apr 2034
First published
11 Mar 2025, 11:45 GMT
Last source update
29 Jul 2025, 09:54 BST
Award evaluation window
Submission end – 30 Jul 2025
Authority reference
21705
FTS notice number
2025/S 000-023735
Latest notice
Contract award notice (UK6)
Classification (CPV)
Counselling servicesGuidance and counselling servicesGuidance services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-04eb67 Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
24 Jun 2025, 12:00 BST
Clarification deadline
10 Jun 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Mar 2025 → 1 Sept 2025 · 9 dates
  1. Planning notice published
    11 Mar 2025, 11:45 GMT
  2. Market engagement
    20 Mar 2025, 23:59 GMT

    We welcome interested providers to complete the Questionnaire on CSW-jets. CSW-Jets Reference: WCC - 21997

    The Council would be grateful if you could provide answers to the questions in the market testing document and respond by Thursday 20th March. You should submit your completed responses by emailing to [email protected] or uploading via CSW Jets.

    Contact Details:

    If you have any questions regarding this Market testing exercise, then please contact [email protected] or upload via the correspondence function on CSW Jets

  3. Tender notice published
    21 May 2025, 11:43 BST
  4. Clarification questions by
    10 Jun 2025, 12:00 BST
  5. Submission deadline
    24 Jun 2025, 12:00 BST
  6. Assessment summaries sent
    29 Jul 2025, 00:00 BST
  7. Latest notice published
    29 Jul 2025, 09:54 BST
  8. Award decision expected by
    30 Jul 2025, 23:59 BST
  9. Contract starts
    1 Sept 2025, 00:00 BST

Notice history

9 events · 3 releases on Find a Tender · since 11 Mar 2025
  1. Preliminary market engagement notice published
    11 Mar 2025, 11:45 GMT
    UK2
  2. Tender notice published
    21 May 2025, 11:43 BST
    UK4
  3. Published value published: £2,214,000
    21 May 2025, 11:43 BST
  4. Status changed to active
    21 May 2025, 11:43 BST
  5. Procurement method changed
    21 May 2025, 11:43 BST
  6. Deadline published: 24 Jun 2025, 12:00 BST
    21 May 2025, 11:43 BST
  7. Contract award notice published
    29 Jul 2025, 09:54 BST
    UK6
  8. Status changed to complete
    29 Jul 2025, 09:54 BST
  9. Contract signature expected
    29 Aug 2025, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,214,0001 award exc. VAT
Bids received 66 from SMEs
Awarded toValueDateStatus
PRIME RESOLUTION LIMITEDVCSE1 Sept 2025 – 31 Aug 2028 · up to 31 Aug 2034Extensions: The initial contract term will be for 3 years however the Council reserves the right to extend the contract by further periods not exceeding 6 years (6 years being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant and available budget.£2,214,00029 Jul 2025Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6final-stage tenders60—

Contracting authority & participating public bodies

Warwickshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDTN-5446-NMXW Shire Hall, Warwick, West Midlands, CV34 4SAContact email

Bidders & participating suppliers

1 commercial party on the notice
  • PRIME RESOLUTION LIMITEDAwarded supplierGB-COH: 09156932GB-PPON: PTHV-8884-BLGX Meeting Point House Southwater Square, Telford, West Midlands, TF3 4HSContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure