SEMD Red Button Class 1 drivers

Full mobilisation of up to 10 drivers within 12 hours of activation,

Phased mobilisation of 3 drivers within 6 hours, a further 3 within 9 hours, and up to 4 additional drivers within 12 hours

An alternative phased driver response structure that results in no less than 10 drivers within 12 hours of activation.

Preferred delivery approach and any alternative mobilisation models the market would recommend.

Geographic coverage and ability to support incidents anywhere across Yorkshire.

- Driver Availability and Resilience

Capacity to provide up to 10 qualified drivers at short notice.

Approach to managing driver hours, fatigue and shift rotations during extended incidents.

Availability of contingency and replacement drivers.

- Driver Competence and Training

Current availability of drivers holding the required qualifications and licences.

Timescales and costs associated with obtaining any missing qualifications.

Approach to Yorkshire Water specific training requirements, including CALM Network Training and Tanker Filling & Water Quality Sampling training.

- Commercial Model

Preferred pricing mechanisms, including standby, mobilisation and deployment charges.

Impact of maintaining a dedicated emergency response capability on pricing.

Any market considerations regarding contract length.

- Operational Requirements

Management of PPE, vehicle checks through YW system, compliance and safety requirements.

Experience supporting utilities, emergency response or similar critical services.

Requirements for depot access, inductions and onboarding.

- Contract and Risk

Appropriate performance measures and service credits.

Insurance requirements and liability considerations.

Key risks suppliers foresee in delivering the service and proposed mitigations.

A 24/7 duty management function capable of receiving activations and managing escalations throughout an incident.

Assurance of guaranteed service during periods of high national demand

- Innovation and Market Feedback

Suggestions to improve the specification or mobilisation requirements.

Opportunities for technology-enabled workforce management, tracking and reporting.

Any barriers to participation that Yorkshire Water should consider before commencing procurement.

These topics should help determine whether the proposed SLAs are achievable, whether the market has sufficient qualified resources, and what commercial structure will provide the most resilient emergency response service.