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Published 3 Sept 2026, 08:39 BST

Official UK procurement notice

Royal Navy Museums Broadband Services

Official notice

Authority: Royal Navy Museums (Central government)

2 lotsServicesOpen procedureAbove thresholdSME suitable
Published estimate£250,000total for 2 lots · £300,000 inc. VAT
Submissions closed 5 Oct 2026
Lots 2see the lot list below
Contract term 3 yrsends 21 Oct 2029 · up to 21 Oct 2031 with extensions · starts 22 Oct 2026

What is being bought2 lots · detail below

Published requirement description

All existing broadband connections to Museum sites are provided by a single supplier. The individual Museum sites are currently interlinked via an MPLS network provided by the current supplier. Each site has a Juniper SRX300 router installed which is managed by the current ISP. The Portsmouth HQ site has a Juniper SRX340. Backup connections are also present at each site for redundancy, with a separate router installed and managed by the current ISP. The backup connection at the Portsmouth HQ site terminates into a separate building. As part of the MPLS network provided by the current ISP, all sites route through a cloud firewall and have a centralised internet breakout. We are provided visibility over the cloud firewall through an online portal which allows us to view and download firewall logs and add/edit/remove inbound firewall rules for our sites as required.

Museum IT infrastructure and services are centralised at the HQ site in Portsmouth. Other sites communicate with this infrastructure to access resources over the MPLS network. Multiple VLANs are in use across all Museums sites to support differing requirements. The Museum also has a presence in Microsoft Azure and an offsite datacentre, which is hosting a full Disaster Recovery infrastructure, but these do not form part of the existing MPLS network.

The broadband connection at the Portsmouth HQ site is currently shared between 6 separate businesses onsite, each with their own public IP address(es). The Museum also has requirements to route certain services using individual public IP addresses.

The current site connections are outlined in the document.

Royal Navy Museums is evaluating different broadband options available and as part of this procurement, would like to consider two technologies that we believe can deliver the requirements of the business; MPLS and SD-WAN.

As the Museum has been operating on an MPLS network for several years, we know that this technology can deliver the requirements. SD-WAN has previously been considered but never implemented for the Museum. The Museum is now in a position to evaluate its suitability to deliver the requirements, whilst assessing potential benefits and cost savings.

This procurement has been split into two lots, representing the separate considerations for MPLS and SD-WAN. To help the Museum make an informed decision, we would like to invite suppliers to respond to both lots and pitch solutions for both MPLS and SD-WAN. This will allow the Museum to assess the benefits, operating costs and overall suitability of the two solutions to help identify which is best able to deliver the requirements over the next 3-5 years. Whilst we would encourage suppliers to respond to both lots to help inform our decision, Royal Navy Museums recognise that this may not be possible for all suppliers. Therefore, if a supplier is only able to offer a solution for one of the lots, we would still welcome their response.

It should be noted that, following evaluation, only one of the two lots will be awarded depending on the suitability of each solution for the Museum. Where possible, we would like all sites to be managed under a single contract.

The internal networking of our sites is out of scope of this procurement. Suppliers also do not need to include connectivity for the offsite datacentre in their proposal.

Pricing

The maximum budget available for the individual lots are detailed within the individual lot requirements. Cost proposals should include any installation and equipment costs, if appropriate. As part of your submission, please indicate when billing for services would be expected to start.

CPV: Internet services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£250,000 together) · same evaluation weights on every lot
Lot #1MPLSRenewal 3 yrsSMEPublished value£140,000

Royal Navy Museums currently operates on an MPLS network for broadband services as described in section 2 and is considering keeping this arrangement for the future. An MPLS network will need to provide inter-site connectivity for all Museum sites listed, redundancy at every layer, a centralised internet breakout, plus firewalling and management services.

As part of the firewalling services, the Museum would like to have visibility over the firewall logs and rules, with the ability to add/edit/remove rules in a timely manner (such as through a secure online portal), without needing to rely on an external supplier or support teams. It would also be useful for the internal team to have clear visibility of bandwidth usage across sites and an alerting system in place that will notify us if any circuit goes offline.

It should be noted that some of our sites will require DHCP services due to a lack of local DHCP servers on those sites. Therefore, any managed routers/firewalls deployed as part of an MPLS network will need to be capable of delivering DHCP services.

Each site requires a leased line connection as the primary broadband solution, with an appropriate backup solution in place and automatic failover should the primary line fail. The backup solution for the Portsmouth HQ site should also be a leased line. However, this should use a separate underlying telco for additional redundancy at this site. We appreciate that backup solutions for other sites may vary, depending on the available connectivity solutions, however leased line backups are not required elsewhere.

At the Portsmouth HQ site, there are multiple separate businesses sharing the broadband connection, each with a unique public IP address. There are also several devices and networks across the Museum which require a unique public IP. As a result, the Portsmouth HQ site will require a minimum of a /27 prefix allocation to accommodate the public IP requirements. There should be scope for us to increase this in the future, if required. Other Museum sites do not have as strict a requirement; however, they will require a minimum of 5 usable public IP addresses per site.

We are looking to increase the bandwidth available to our sites to help support the continued growth of the Museum and infrastructure changes implemented over the last few years. Individual site connections and requirements are included in the attached document.

Contract period: 22 Oct 2026 – 21 Oct 2029 (3 yrs) · up to 21 Oct 2031 with extensionsValue: £140,000 exc. VAT · £168,000 inc. VAT
Extensions: The contract is for an initial 3 years but dependent on performance and achievement against KPIs can be extended for a further 2 years.
Lot #2SD-WANRenewal 3 yrsSMEPublished value£110,000

Royal Navy Museums is considering moving away from the current MPLS setup and implementing an SD-WAN network to interlink the individual sites. For the proposed SD-WAN deployment, we would not require any centralised internet breakout, firewalling or management services that are usually associated with an MPLS network. RNM will also supply their own firewalling and routing devices for each site and manage the configuration and maintenance of these devices through an existing relationship with an MSP. In this scenario, the Museum will configure and manage the SD-WAN network and inter-site connectivity.

Each site requires a leased line connection as the primary broadband solution, with an appropriate backup solution in place. The backup solution for the Portsmouth HQ site should also be a leased line. However, this should use a separate underlying telco for additional redundancy at this site. We appreciate that backup solutions for other sites may vary, depending on the available connectivity solutions, however leased line backups are not required elsewhere.

At the Portsmouth HQ site, there are multiple separate businesses sharing the broadband connection, each with a unique public IP address. There are also several devices and networks across the Museum which require a unique public IP. As a result, the Portsmouth HQ site will require a minimum of a /27 prefix allocation to accommodate the public IP requirements. There should be scope for us to increase this in the future, if required. Other Museum sites do not have as strict a requirement; however, they will require a minimum of 5 usable public IP addresses per site.

We are looking to increase the bandwidth available to our sites to help support the continued growth of the Museum and infrastructure changes implemented over the last few years. Individual site connections are outlined in the attached document. The speeds mentioned are the minimum speeds required. We will be happy to consider proposals that are able to exceed these speed requirements, providing suppliers are able to offer this within the proposed budget.

To allow sufficient time to configure, test and schedule site changeovers to the SD-WAN implementation, the broadband lines should be installed and live as soon as possible, but no later than the 31st December 2026.

Contract period: 22 Oct 2026 – 21 Oct 2029 (3 yrs) · up to 21 Oct 2031 with extensionsValue: £110,000 exc. VAT · £132,000 inc. VAT
Extensions: The contract is for an initial 3 years but dependent on performance and achievement against KPIs can be extended for a further 2 years.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 90%Environmental: 10%
Published sub-criteria (4)
  • Broadband Services: 50%
  • Installation Timelines: 20%
  • Support and SLAs: 20%
  • Environmental Sustainability and Carbon Reduction: 10%
Published award criteria (4)
  • Broadband Services: Please describe how you will meet the Lot 1 - MPLS broadband requirements as listed in Annex A, Scope of Works.
  • Installation Timelines: Please describe your proposed broadband installation timeframes. Please describe how you will work with Royal Navy Museums to meet the installation deadline and prevent any loss in service to sites as listed in Annex A, Section 4.
  • Support and SLAs: Please describe how support and change requests can be raised with the support team Please fully describe the SLAs offered with the broadband services for each site. This should include SLAs for standard support/change requests, all the way through to critical circuit failures. Please describe the structure of your support team(s) and their locations
  • Environmental Sustainability and Carbon Reduction: Please describe your carbon reduction targets and progress against them Please describe measures used to reduce energy consumption associated with network infrastructure, customer premises equipment, data centres and other equipment supporting the service. Please describe how routers, modems and other equipment will be repaired, reused, refurbished, recycled or responsible disposed of at end of life, including arrangements for take-back of equipment Please describe measures to minimise emissions associated with installation, maintenance and engineer visits, including use of low emission vehicles where practicable.
Lot distribution rule: This procurement has been split into two lots, representing the separate considerations for MPLS and SD-WAN. To help the Museum make an informed decision, we would like to invite suppliers to respond to both lots and pitch solutions for both MPLS and SD-WAN. This will allow the Museum to assess the benefits, operating costs and overall suitability of the two solutions to help identify which is best able to deliver the requirements over the next 3-5 years. Whilst we would encourage suppliers to respond to both lots to help inform our decision, Royal Navy Museums recognise that this may not be possible for all suppliers. Therefore, if a supplier is only able to offer a solution for one of the lots, we would still welcome their response. It should be noted that, following evaluation, only one of the two lots will be awarded depending on the suitability of each solution for the Museum. Where possible, we would like all sites to be managed under a single contract. The internal networking of our sites is out of scope of this procurement. Suppliers also do not need to include connectivity for the offsite datacentre in their proposal.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
3 Sept 2026, 08:39 BST
Last source update
3 Sept 2026, 09:48 BST
Award evaluation window
Submission end – 12 Oct 2026
FTS notice number
2026/S 000-083263
Latest notice
Tender notice (UK4)
Classification (CPV)
Internet services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+2 moreSouth West (UKK)Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-06f0cf Find a Tender

How it was run

Official notice
Submission deadline
5 Oct 2026, 17:00 BST
Clarification deadline
18 Sept 2026, 17:00 BST
Electronic submission
Not allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

All clarification questions and submissions need to be sent to [email protected]

Timeline

3 Sept 2026 → 22 Oct 2026 · 5 dates
  1. Tender notice published53 days ago
    3 Sept 2026, 08:39 BST
  2. Clarification questions by38 days ago
    18 Sept 2026, 17:00 BST
  3. Submission deadline21 days ago
    5 Oct 2026, 17:00 BST
  4. Award decision expected by13 days ago
    12 Oct 2026, 23:59 BST
  5. Contract starts4 days ago
    22 Oct 2026, 00:00 BST

Notice history

2 events · 2 releases on Find a Tender · since 3 Sept 2026
  1. Tender notice published
    3 Sept 2026, 08:39 BST
    UK4
  2. Tender notice published
    3 Sept 2026, 09:48 BST
    UK4
Published amendments (1)

To note the tender is broken into two lots but the total price has to be shown for completeness

Contracting authority & participating public bodies

Royal Navy Museums

Contracting authorityPublic authority - central government GB-PPON: PZYJ-5834-NBRM Main Road (PP66), HM Naval Base Portsmouth, Portsmouth, South East, PO1 3NHContact email

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender