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Find a TenderAwarded without competitionContract details notice
Published 20 Aug 2026, 16:25 BST

Official UK procurement notice

Rail Operating system and Software support

Official notice

Authority: SOUTH WESTERN RAILWAY LIMITED (Public body)

Direct awardUtilities
Sectors: IT Services & Software (72) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
+6 moreEast Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Awarded value£4,307,434published award · exc. VAT
Awarded 20 Aug 2026no call for competition
Awarded to Worldline IT Services UK Limited

What is being bought

Published requirement description

Provision of a platform to allow stock and crew rostering and train planning for delivery of the train service.

Direct award for an interim period to allow continuity of service whilst a partial replacement system is implemented and the remainder is tendered.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: London
72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
20 Aug 2026, 16:25 BST
Last source update
16 Sept 2026, 15:45 BST
FTS notice number
2026/S 000-087899
Latest notice
Contract details notice (UK7)
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-06e8ff Find a Tender
Why no open competition
Single Suppliers Intellectual Property Exclusive Rights
Published justification

Single supplier - intellectual property or exclusive rights

Worldline systems are business‑critical, deeply integrated into SWR's operational architecture, and cannot be replaced without 12-18 months of scoping, development, migration, testing, and parallel running. The replacement platform is still being implemented, requiring both systems to operate concurrently to maintain operational reliability and avoid unacceptable service disruption. The original agreement cannot be extended, and no suitable DPS or competitive procedure could be completed within the required timescales without materially impacting rail service delivery.

Notice history

4 events · 3 releases on Find a Tender · since 20 Aug 2026
  1. Transparency notice published
    20 Aug 2026, 16:25 BST
    UK5
  2. Contract award notice published
    20 Aug 2026, 16:30 BST
    UK6
  3. Contract signature expected
    2 Sept 2026, 23:59 BST
    scheduled
  4. Contract details notice published
    16 Sept 2026, 15:45 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £4,307,4341 award exc. VAT
Contracts signed 1latest 1 Sept 2026
Awarded toValueDateStatus
Worldline IT Services UK Limited2 Sept 2026 – 31 Mar 2031£4,307,43420 Aug 2026Awarded

Contracts

  • Contract 1 · Worldline IT Services UK Limited

    Signed
    1 Sept 2026
    Value
    £4,307,434
    Period
    2 Sept 2026 – 31 Mar 2029
    Status
    active
    3 agreed KPIs: Availability · Response Time · Resolution Time
    • Availability
    • Response Time
    • Resolution Time

Contracting authority & participating public bodies

SOUTH WESTERN RAILWAY LIMITED

Contracting authorityPublic undertaking GB-COH: 03266760 · GB-PPON: PQHL-7495-VCQT South Bank Central 4th Floor, 30 Stamford Street,, London, London, SE1 9LQContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Worldline IT Services UK LimitedAwarded supplierGB-COH: 08514184GB-PPON: PZDC-4647-GCGJ Beeston Business Park, 1 Technology Drive, Nottingham, East Midlands, NG9 1LAContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender