Official UK procurement notice
Provision of Client Assisted Passenger Transport Services
Authority: Surrey County Council (Local council)·On behalf of: ACCESS UK LTD
What is being bought3 lots · detail below
Published requirement descriptionSurrey County Council is dedicated to providing sustainable, safe, secure, and reliable Home to School transport services that meet the needs of students across the county. In accordance with the Education Act 1996 and subsequent amendments, the Council ensures that eligible students have access to free or subsidized transport to and from school.
The responsibility for providing Home to School transport services primarily lies with the local authority, especially for students who meet specific criteria such as distance from school, special educational needs, or disabilities. When these services require funding support, it becomes the Council's obligation to secure such services through a competitive tendering process.
Home to School transport services funded by Surrey County Council are essential in ensuring that students can attend school regularly and punctually. These services help to promote educational attainment, reduce absenteeism, and support the well-being of students by providing a safe and reliable means of travel.
- The authority expects to re-tender this requirement around 28 Nov 2025, 23:59 GMT.
CPV: Transport services (excl. Waste transport)
How this framework works
From the published notice- Type
- Closed framework · open framework scheme (admission reopens)
- Call-offs
- call-offs may be awarded directly or by further competition
- Bids received
- 86 bids on the busiest of 3 lots · 25 suppliers appointed
- Framework period
- 4 yrs · up to 8 yrs from 1 Mar 2026
- Scheme runs until
- 28 Feb 2034
Published description of the framework
Please refer to Appendix 2 Operational Guide, Appendix 3 Application Guide and Invitation to Tender for further details.
Lots and requirements (3)Procurement structure
3 lots · all with a published value · same evaluation weights on every lotLot #1Standard Transport ServicesAwardedRenewal North East, North West +7Published value£216,000,000
All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be commissioned from Saloon cars up to large coaches of 90 seats.
Lot #2Enhanced Needs Transport ServicesAwardedRenewal South EastPublished value£296,000,000
All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be commissioned from Saloon cars up to large coaches of 90 seats.
- Routes carrying children with particularly complex special educational or behavioural needs including disabilities
- Routes into specialist SEN Schools with challenging requirements
- All or the majority of transport into a school
- Entire specified geographical areas
- An enhanced level of customer service due to special school or parental need
Lot #3Complex (Health) Transport ServicesAwardedRenewal South EastPublished value£48,000,000
All types of vehicles as required per the list of "Scope of Passenger Transport Services" (further details can be found in Section 3 of the service specification - Appendix 1) to be commissioned.
- Clients that require basic health interventions and assistance including epilepsy, diabetes and other health needs that may necessitate the administration of medication and application of a care plan. These services may require additional training and insurance requirements
- Clients that have complex health needs that will require support in regulated activity from a supplier that has the appropriate CQC Registration.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Price
- Quality
- Price carries 95 of 100 points: a 10% discount moves about 9.5 points. This one is won on the number: sharpen the price before polishing the prose.
- “Provision of Client Assisted Passenger Transport Services” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Open framework scheme
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 28 Nov 2025
- First published
- 21 May 2025, 15:00 BST
- Last source update
- 9 Jan 2026, 12:41 GMT
- Award evaluation window
- Submission end – 12 Dec 2025
- Authority reference
RFX1000744- FTS notice number
2025/S 000-062407- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-051b42Find a Tender
How it was run
Official notice- Appointment period ends
- 31 Oct 2025, 17:00 GMT
- Clarification deadline
- 24 Oct 2025, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
21 May 2025 → 1 Mar 2026 · 11 dates- Planning notice published21 May 2025, 15:00 BST
- Market engagement9 Jul 2025, 23:59 BST
Surrey County Council planning to reprocure the service under new Procurement Act 2023 (PA 2023). With this in mind, we would like to invite current and potential providers to take part in our virtual market engagement session.
The purpose of this event will be to:
-Provide information on current services and share future plans
-Share a high-level indicative procurement timeline
-Guide operators to resources for understanding the requirements under PA 2023 and their implications
-Outline policy requirements during tender process (Social Value, Sustainability and Modern Slavery)
-Answer questions and gather feedback.
Registration details:
Providers wishing to attend should reply via the Proactis portal (supplierlive.proactisp2p.com/Account/Login ↗) under the project "DW SCC Market Engagement for Provision of Client Assisted Passenger Transport Services" (RFX1000744) or via email to [email protected] by 4th July 2025. The event will be held on 9th July 2025. This event will be delivered virtually via Microsoft Teams.
If you wish to attend, please reply by providing following information:
- Name of attendee(s)
- Job title of attendee(s)
- Organisation details, including address and contact details.
Please note that attendance will be limited to 2 attendees per organisation.
We will be providing more information, including the session agenda and meeting invites on or after 7th July 2025.
We look forward to receiving your response and hearing your thoughts and ideas at the event.
An expression of interest in attending this Market Engagement Event does not constitute a commitment to participate in any future tender process, nor does it confer any preferential status on those Providers who attend. Participation in this event will not automatically grant eligibility to engage in any subsequent procurement exercise. Any procurement resulting from this event will be publicly advertised in accordance with legal requirements, and all organisations wishing to participate will need to submit a response to the advertisement once it is published. Providers who do not attend this Market Engagement Event will still be able to apply for the procurement in the future.
- Next notice expected386 days ago1 Oct 2025, 23:59 BST
- Tender notice published381 days ago6 Oct 2025, 10:31 BST
- Clarification questions by363 days ago24 Oct 2025, 17:00 BST
- Admission / appointment period ends356 days ago · period end, not a bid countdown31 Oct 2025, 17:00 GMT
- Assessment summaries sent330 days ago27 Nov 2025
- Award decision expected by314 days ago12 Dec 2025, 23:59 GMT
- Standstill ends310 days ago16 Dec 2025, 23:59 GMT
- Latest notice published286 days ago9 Jan 2026, 12:41 GMT
- Contract starts236 days ago1 Mar 2026
Notice history
11 events · 5 releases on Find a Tender · since 21 May 2025- Pipeline notice published21 May 2025, 15:00 BSTUK1
- Preliminary market engagement notice published22 May 2025, 12:06 BSTUK2
- Tender notice published6 Oct 2025, 10:31 BSTUK4
- Published value published: £595,200,0006 Oct 2025, 10:31 BST
- Status changed to active6 Oct 2025, 10:31 BST
- Procurement method changed6 Oct 2025, 10:31 BST
- Deadline published: 31 Oct 2025, 17:00 GMT6 Oct 2025, 10:31 BST
- Contract award notice published5 Dec 2025, 10:46 GMTUK6
- Status changed to complete5 Dec 2025, 10:46 GMT
- Contract signature expected29 Dec 2025, 23:59 GMTscheduled
- Contract details notice published9 Jan 2026, 12:41 GMTUK7
Routine re-releases (5)
- 2025-05: 2 releases · 21 May 2025, 22 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Standard Transport Services1 award | |||
| CHARLEYS TAXI'S LIMITED, FENIX CARS LIMITED, GREENLINE CARS GUILDFORD LTD, SIRVANA LIMITED, School Run LtdSME, Surrey Link Transport +19 more1 Mar 2026 – 28 Feb 2030 · up to 28 Feb 2034Extensions: Optional extension of up to 4 years. | £216,000,000 | 27 Nov 2025 | Awarded |
| Lot 2 · Enhanced Needs Transport Services1 award | |||
| ANGEL CARS (WOKING) LTD, Aaron Taxis and Cars Services LtdSME, CHARLEYS TAXI'S LIMITED, Forge Mobility Services Limited, Hilz TransportSME, Mums and Sons Ltd +4 more1 Mar 2026 – 28 Feb 2030 · up to 28 Feb 2034Extensions: Optional extension of up to 4 years. | £296,000,000 | 27 Nov 2025 | Awarded |
| Lot 3 · Complex (Health) Transport Services1 award | |||
| Mums and Sons Ltd1 Mar 2026 – 28 Feb 2030 · up to 28 Feb 2034Extensions: Optional extension of up to 4 years. | £48,000,000 | 27 Nov 2025 | Awarded |
Contracts
Lot 1. Standard Transport Services · CHARLEYS TAXI'S LIMITED, FENIX CARS LIMITED, GREENLINE CARS GUILDFORD LTD, SIRVANA LIMITED, School Run LtdSME, Surrey Link Transport +19 more
- Signed
- 29 Dec 2025
- Value
- £216,000,000
- Period
- 1 Mar 2026 – 28 Feb 2030 · up to 28 Feb 2034 with extensions
- Status
- active
- Extensions
- Optional extension of up to 4 years.
Lot 2. Enhanced Needs Transport Services · ANGEL CARS (WOKING) LTD, Aaron Taxis and Cars Services LtdSME, CHARLEYS TAXI'S LIMITED, Forge Mobility Services Limited, Hilz TransportSME, Mums and Sons Ltd +4 more
- Signed
- 29 Dec 2025
- Value
- £296,000,000
- Period
- 1 Mar 2026 – 28 Feb 2030 · up to 28 Feb 2034 with extensions
- Status
- active
- Extensions
- Optional extension of up to 4 years.
Lot 3. Complex (Health) Transport Services · Mums and Sons Ltd
- Signed
- 29 Dec 2025
- Value
- £48,000,000
- Period
- 1 Mar 2026 – 28 Feb 2030 · up to 28 Feb 2034 with extensions
- Status
- active
- Extensions
- Optional extension of up to 4 years.
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Standard Transport Services | 86final-stage tenders · 87 at stage one | 80 | 0 | — |
| 2 · Enhanced Needs Transport Services | 36final-stage tenders · 37 at stage one | 34 | 0 | — |
| 3 · Complex (Health) Transport Services | 8final-stage tenders | 7 | 0 | — |
Who bid (first 60 of 88)
- wonAARON TAXIS AND CARS SERVICES LIMITEDSME · South East England · 1, 2
- wonPARKERS OF REIGATE LIMITEDSME · South East England · 1, 2
- did not winAirport Car Services · South East England · 1
- wonANGEL CARS (WOKING) LTD · South East England · 1, 2
- did not winASIANA CARS LIMITEDSME · South East England · 1
- did not winCASCADE CAR SERVICE LTD · Greater London · 1, 2
- wonCHARLEYS TAXI'S LIMITED · South East England · 1, 2
- wonCHELSEA CARS ( UK) LIMITEDSME · Greater London · 1
- did not winCOUNTY CABS LIMITEDSME · South East England · 1
- wonFENIX CARS LIMITED · South East England · 1
- wonFORGE MOBILITY SERVICES LIMITED · South East England · all lots
- wonGREENLINE CARS GUILDFORD LTD · South East England · 1
- wonHILZ TRANSPORT LIMITEDSME · South East England · 1, 2
- did not winJJ CarsSME · South East England · 1
- did not winK and G Transportation Services · South East England · 1
- did not winLeo Cars · South East England · 1
- wonMUMS & SONS LIMITED · South East England · all lots
- wonSIRVANA LIMITED · South East England · 1, 2
- did not winROAD LINK GATWICK LTD · South East England · 1, 2
- wonSCHOOL RUN LTDSME · Greater London · 1
- did not winSONIC CARZ LIMITEDSME · Greater London · 1
- wonSurrey Link Transport · South East England · 1
- did not winVICTORIA GOSDEN TRAVEL LTD · South East England · 1
- did not winWAYDONE CARS LTDSME · Greater London · 1
- wonTraveline Transport ServicesSME · South East England · 1
- did not win24 X 7 LTD. · East of England · 1
- did not win24X7 (SURREY) LIMITED · East of England · 1, 2
- did not winAA MOBILITY SERVICES LIMITED · South East England · 1, 2
- did not winAHF PROSPER LTDSME · South East England · all lots
- did not winAK CARZ LTD · South East England · 1, 2
- did not winALLIANZ CARS LTD · Greater London · all lots
- did not winAMK CHAUFFEUR DRIVE LIMITEDSME · South East England · 1, 2
- wonANGEL CARS (WOKING) LTD · South East England · all lots
- did not winApex Five Sixes · South East England · 1
- did not winBLUE STAR CARS LIMITEDSME · South East England · 1, 2
- did not winBOYNTON CARS LTD · South East England · all lots
- did not winC & G CARS (GUILDFORD) LTD · South East England · 1, 2
- did not winEPSOM & EWELL CARS LIMITEDSME · South East England · 1, 2
- did not winCRUISERS LIMITED · Greater London · 1
- did not winDEUCES CARS LIMITEDSME · South East England · 1
- did not winDORKING TAXIS LIMITEDSME · South East England · 1, 2
- did not winDrive Chauffeur (Drivexec) · South East England · 1, 2
- did not winEAGLE CAB LIMITEDSME · South East England · 1, 2
- did not winETS SURREY LTD · South East England · 1, 2
- did not winWATSON EXECUTIVE TRAVEL LTD · South East England · 1
- did not winFALCON TRANSPORT LTD · South East England · 1
- did not winF.B.R. TAXIS LIMITED · South East England · 1, 2
- did not winFOXHILL TRANSFER LTD · South East England · 1
- did not winFSI SERVICE LIMITEDSME · Greater London · 1
- did not winGALAXY CARSSME · South East England · 1, 2
- did not winGASTONIA COACHES LIMITED · South East England · 1
- did not winGATEWAY CARS (SURREY) LTD · South East England · 1
- did not winGU CARS LTD · South East England · 1
- wonHILZ TRANSPORT LIMITEDSME · South East England · 1
- did not winK D Cars · South East England · 1
- did not winMILLENNIUM COACHES LIMITED · South East England · 1
- did not winMM CARS (SERVICE) LTD · Greater London · 1
- did not winMOVR LIMITED · Greater London · 1, 2
- did not winMOVR PLUS LIMITED · Greater London · 1
- did not winNIVOSHAN UK LIMITED · Greater London · all lots
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
2 public bodies on the noticeOther public bodies
- ACCESS UK LTDProcess contact pointProcuring entitySCC will use Access Uk IT solution to manage the tendering and awarding of contracts to approved transport operators who provide school transport for SCC school children. The tendering platform provides the ability to advertise, onboard and communicate routes for tender to approved
Framework contractors & participating bidders
88 commercial parties on the notice · 15 awardedThe first 50 of 88 commercial parties (by name); the JSON mirror lists them all.
- 24 X 7 LTD.Bidder / tenderer
- 24X7 (SURREY) LIMITEDBidder / tenderer
- A.Z CARS WOKING LTDBidder / tenderer
- AA MOBILITY SERVICES LIMITEDBidder / tenderer
- AARON TAXIS AND CARS SERVICES LIMITEDFramework contractor
- AHF PROSPER LTDBidder / tenderer
- AK CARZ LTDBidder / tenderer
- ALLIANZ CARS LTDBidder / tenderer
- AMK CHAUFFEUR DRIVE LIMITEDBidder / tenderer
- ANGEL CARS (WOKING) LTDFramework contractor
Show 40 more suppliers
- ANGEL CARS (WOKING) LTDBidder / tenderer
- ASIANA CARS LIMITEDFramework contractor
- Airport Car ServicesFramework contractor
- Apex Five SixesBidder / tenderer
- BLUE STAR CARS LIMITEDBidder / tenderer
- BLUE STAR CARS LIMITEDBidder / tenderer
- BOYNTON CARS LTDBidder / tenderer
- C & G CARS (GUILDFORD) LTDBidder / tenderer
- CASCADE CAR SERVICE LTDFramework contractor
- CHARLEYS TAXI'S LIMITEDFramework contractor
- CHELSEA CARS ( UK) LIMITEDFramework contractor
- COUNTY CABS LIMITEDFramework contractor
- CRUISERS LIMITEDBidder / tenderer
- DEUCES CARS LIMITEDBidder / tenderer
- DORKING TAXIS LIMITEDBidder / tenderer
- Drive Chauffeur (Drivexec)Bidder / tenderer
- EAGLE CAB LIMITEDBidder / tenderer
- EPSOM & EWELL CARS LIMITEDBidder / tenderer
- ETS SURREY LTDBidder / tenderer
- Euro TaxiBidder / tenderer
- F.B.R. TAXIS LIMITEDBidder / tenderer
- FALCON TRANSPORT LTDBidder / tenderer
- FENIX CARS LIMITEDFramework contractor
- FORGE MOBILITY SERVICES LIMITEDFramework contractor
- FOXHILL TRANSFER LTDBidder / tenderer
- FSI SERVICE LIMITEDBidder / tenderer
- GALAXY CARSBidder / tenderer
- GASTONIA COACHES LIMITEDBidder / tenderer
- GATEWAY CARS (SURREY) LTDBidder / tenderer
- GREENLINE CARS GUILDFORD LTDFramework contractor
- GU CARS LTDBidder / tenderer
- HILZ TRANSPORT LIMITEDFramework contractor
- HILZ TRANSPORT LIMITEDBidder / tenderer
- HUGHES MINI SERVICES LTDBidder / tenderer
- JJ CarsFramework contractor
- K D CarsBidder / tenderer
- K and G Transportation ServicesFramework contractor
- Leo CarsFramework contractor
- MILLENNIUM COACHES LIMITEDBidder / tenderer
- MM CARS (SERVICE) LTDBidder / tenderer
Official documents & specifications (9)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender