Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete current OCDS release JSON
{
"id": "026029-2026",
"tag": [
"award",
"contract"
],
"date": "2026-03-22T10:35:42Z",
"ocid": "ocds-h6vhtk-04af91",
"buyer": {
"id": "GB-COH-03266760",
"name": "South Western Railway Limited"
},
"awards": [
{
"id": "026029-2026-1",
"title": "Provision of Gateline and ticket checkers services at various SWR stations",
"status": "active",
"relatedLots": [
"3"
]
}
],
"tender": {
"id": "ocds-h6vhtk-04af91",
"lots": [
{
"id": "1",
"title": "Gateline and ticket checkers Waterloo and metro region",
"status": "cancelled",
"options": {
"description": "3 years optional extension"
},
"hasOptions": true,
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations\nthat operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to\nBournemouth and Salisbury.\nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue\nProtections regions in SWR. Currently there are two incumbent suppliers to SWR, one\nproviding re-source for Waterloo and Metro Regions the other the Central, South and West\nRegions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long\nterm and short-term sickness, absence and short notice cover.\nIt is our intention to re-tender this contract for a period of 23 month from the 20th April\n2025, mobilisation to start in February, with the option of a further three year extension\nunder one or two lot covering the 45 Locations. As part of our re-tendering of this contract\nwe expect from the successful supplier:\n• To adhere to all current and future, employee and health and safety legislation\n• Provide, staff that are professional and focused on meeting our customers' expectations.\n• That the contract will represent true value for money for South Western Railway\n• That any failings or damage by the supplier listed within the contract will be recognised and\nSouth Western Railway receive recompense.\n• That have achieved Achillies, ISO 9001"
},
{
"id": "2",
"title": "Gateline and ticket checkers",
"status": "cancelled",
"options": {
"description": "3 years optional extension"
},
"hasOptions": true,
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations\nthat operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to\nBournemouth and Salisbury.\nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue\nProtections regions in SWR. Currently there are two incumbent suppliers to SWR, one\nproviding re-source for Waterloo and Metro Regions the other the Central, South and West\nRegions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long\nterm and short-term sickness, absence and short notice cover.\nIt is our intention to re-tender this contract for a period of 23 month from the 20th April\n2025, mobilisation to start in February, with the option of a further three year extension\nunder one or two lot covering the 45 Locations. As part of our re-tendering of this contract\nwe expect from the successful supplier:\n• To adhere to all current and future, employee and health and safety legislation\n• Provide, staff that are professional and focused on meeting our customers' expectations.\n• That the contract will represent true value for money for South Western Railway\n• That any failings or damage by the supplier listed within the contract will be recognised and\nSouth Western Railway receive recompense.\n• That have achieved Achillies, ISO 9001"
},
{
"id": "3",
"title": "Gateline ticket checkers all region",
"status": "cancelled",
"options": {
"description": "3 years optional extension"
},
"hasOptions": true,
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations\nthat operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to\nBournemouth and Salisbury.\nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue\nProtections regions in SWR. Currently there are two incumbent suppliers to SWR, one\nproviding re-source for Waterloo and Metro Regions the other the Central, South and West\nRegions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long\nterm and short-term sickness, absence and short notice cover.\nIt is our intention to re-tender this contract for a period of 23 month from the 20th April\n2025, mobilisation to start in February, with the option of a further three year extension\nunder one or two lot covering the 45 Locations. As part of our re-tendering of this contract\nwe expect from the successful supplier:\n• To adhere to all current and future, employee and health and safety legislation\n• Provide, staff that are professional and focused on meeting our customers' expectations.\n• That the contract will represent true value for money for South Western Railway\n• That any failings or damage by the supplier listed within the contract will be recognised and\nSouth Western Railway receive recompense.\n• That have achieved Achillies, ISO 9001"
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
}
],
"additionalClassifications": [
{
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
}
]
},
{
"id": "2",
"relatedLot": "2",
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
}
],
"additionalClassifications": [
{
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
}
]
},
{
"id": "3",
"relatedLot": "3",
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
}
],
"additionalClassifications": [
{
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
}
]
}
],
"title": "Provision for Gateline and ticket checker for SWR",
"status": "complete",
"legalBasis": {
"id": "32014L0025",
"scheme": "CELEX"
},
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations\nthat operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to\nBournemouth and Salisbury.\nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue\nProtections regions in SWR. Currently there are two incumbent suppliers to SWR, one\nproviding re-source for Waterloo and Metro Regions the other the Central, South and West\nRegions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long\nterm and short-term sickness, absence and short notice cover.\nIt is our intention to re-tender this contract for a period of 23 month from the 20th April\n2025, mobilisation to start in February, with the option of a further three year extension\nunder one or two lot covering the 45 Locations. As part of our re-tendering of this contract\nwe expect from the successful supplier:\n• To adhere to all current and future, employee and health and safety legislation\n• Provide, staff that are professional and focused on meeting our customers' expectations.\n• That the contract will represent true value for money for South Western Railway\n• That any failings or damage by the supplier listed within the contract will be recognised and\nSouth Western Railway receive recompense.\n• That have achieved Achillies, ISO 9001",
"classification": {
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
},
"procurementMethod": "selective",
"mainProcurementCategory": "services",
"procurementMethodDetails": "Restricted procedure"
},
"parties": [
{
"id": "GB-COH-03266760",
"name": "South Western Railway Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKI32",
"locality": "London",
"postalCode": "SE1 9LQ",
"countryName": "United Kingdom",
"streetAddress": "4th Floor, South Bank Central, 30 Stamford Road"
},
"details": {
"url": "http://www.southwesternrailway.com",
"classifications": [
{
"id": "RAILWAY_SERVICES",
"scheme": "TED_CE_ACTIVITY",
"description": "Railway services"
}
]
},
"identifier": {
"id": "03266760",
"scheme": "GB-COH",
"legalName": "South Western Railway Limited"
},
"contactPoint": {
"name": "Ibolya Kormos-Spring",
"email": "ibolya.kormos-spring@swrailway.com",
"telephone": "+44 7971564977"
}
},
{
"id": "GB-FTS-178049",
"name": "South Western Railway Limited",
"roles": [
"reviewBody"
],
"address": {
"locality": "Lon",
"countryName": "United Kingdom",
"streetAddress": "4th Floor, South Bank Central, 30 Stamford street"
},
"identifier": {
"legalName": "South Western Railway Limited"
}
}
],
"language": "en",
"contracts": [
{
"id": "026029-2026-1",
"title": "Provision of Gateline and ticket checkers services at various SWR stations",
"status": "active",
"awardID": "026029-2026-1",
"dateSigned": "2025-10-13T00:00:00+01:00"
}
],
"initiationType": "tender"
}Complete JSON history (3 releases)
22 Mar 2026 · 026029-2026 · award, contract
{
"id": "026029-2026",
"tag": [
"award",
"contract"
],
"date": "2026-03-22T10:35:42Z",
"ocid": "ocds-h6vhtk-04af91",
"buyer": {
"id": "GB-COH-03266760",
"name": "South Western Railway Limited"
},
"awards": [
{
"id": "026029-2026-1",
"title": "Provision of Gateline and ticket checkers services at various SWR stations",
"status": "active",
"relatedLots": [
"3"
]
}
],
"tender": {
"id": "ocds-h6vhtk-04af91",
"lots": [
{
"id": "1",
"title": "Gateline and ticket checkers Waterloo and metro region",
"status": "cancelled",
"options": {
"description": "3 years optional extension"
},
"hasOptions": true,
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations\nthat operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to\nBournemouth and Salisbury.\nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue\nProtections regions in SWR. Currently there are two incumbent suppliers to SWR, one\nproviding re-source for Waterloo and Metro Regions the other the Central, South and West\nRegions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long\nterm and short-term sickness, absence and short notice cover.\nIt is our intention to re-tender this contract for a period of 23 month from the 20th April\n2025, mobilisation to start in February, with the option of a further three year extension\nunder one or two lot covering the 45 Locations. As part of our re-tendering of this contract\nwe expect from the successful supplier:\n• To adhere to all current and future, employee and health and safety legislation\n• Provide, staff that are professional and focused on meeting our customers' expectations.\n• That the contract will represent true value for money for South Western Railway\n• That any failings or damage by the supplier listed within the contract will be recognised and\nSouth Western Railway receive recompense.\n• That have achieved Achillies, ISO 9001"
},
{
"id": "2",
"title": "Gateline and ticket checkers",
"status": "cancelled",
"options": {
"description": "3 years optional extension"
},
"hasOptions": true,
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations\nthat operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to\nBournemouth and Salisbury.\nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue\nProtections regions in SWR. Currently there are two incumbent suppliers to SWR, one\nproviding re-source for Waterloo and Metro Regions the other the Central, South and West\nRegions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long\nterm and short-term sickness, absence and short notice cover.\nIt is our intention to re-tender this contract for a period of 23 month from the 20th April\n2025, mobilisation to start in February, with the option of a further three year extension\nunder one or two lot covering the 45 Locations. As part of our re-tendering of this contract\nwe expect from the successful supplier:\n• To adhere to all current and future, employee and health and safety legislation\n• Provide, staff that are professional and focused on meeting our customers' expectations.\n• That the contract will represent true value for money for South Western Railway\n• That any failings or damage by the supplier listed within the contract will be recognised and\nSouth Western Railway receive recompense.\n• That have achieved Achillies, ISO 9001"
},
{
"id": "3",
"title": "Gateline ticket checkers all region",
"status": "cancelled",
"options": {
"description": "3 years optional extension"
},
"hasOptions": true,
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations\nthat operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to\nBournemouth and Salisbury.\nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue\nProtections regions in SWR. Currently there are two incumbent suppliers to SWR, one\nproviding re-source for Waterloo and Metro Regions the other the Central, South and West\nRegions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long\nterm and short-term sickness, absence and short notice cover.\nIt is our intention to re-tender this contract for a period of 23 month from the 20th April\n2025, mobilisation to start in February, with the option of a further three year extension\nunder one or two lot covering the 45 Locations. As part of our re-tendering of this contract\nwe expect from the successful supplier:\n• To adhere to all current and future, employee and health and safety legislation\n• Provide, staff that are professional and focused on meeting our customers' expectations.\n• That the contract will represent true value for money for South Western Railway\n• That any failings or damage by the supplier listed within the contract will be recognised and\nSouth Western Railway receive recompense.\n• That have achieved Achillies, ISO 9001"
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
}
],
"additionalClassifications": [
{
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
}
]
},
{
"id": "2",
"relatedLot": "2",
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
}
],
"additionalClassifications": [
{
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
}
]
},
{
"id": "3",
"relatedLot": "3",
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
}
],
"additionalClassifications": [
{
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
}
]
}
],
"title": "Provision for Gateline and ticket checker for SWR",
"status": "complete",
"legalBasis": {
"id": "32014L0025",
"scheme": "CELEX"
},
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations\nthat operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to\nBournemouth and Salisbury.\nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue\nProtections regions in SWR. Currently there are two incumbent suppliers to SWR, one\nproviding re-source for Waterloo and Metro Regions the other the Central, South and West\nRegions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long\nterm and short-term sickness, absence and short notice cover.\nIt is our intention to re-tender this contract for a period of 23 month from the 20th April\n2025, mobilisation to start in February, with the option of a further three year extension\nunder one or two lot covering the 45 Locations. As part of our re-tendering of this contract\nwe expect from the successful supplier:\n• To adhere to all current and future, employee and health and safety legislation\n• Provide, staff that are professional and focused on meeting our customers' expectations.\n• That the contract will represent true value for money for South Western Railway\n• That any failings or damage by the supplier listed within the contract will be recognised and\nSouth Western Railway receive recompense.\n• That have achieved Achillies, ISO 9001",
"classification": {
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
},
"procurementMethod": "selective",
"mainProcurementCategory": "services",
"procurementMethodDetails": "Restricted procedure"
},
"parties": [
{
"id": "GB-COH-03266760",
"name": "South Western Railway Limited",
"roles": [
"buyer"
],
"address": {
"region": "UKI32",
"locality": "London",
"postalCode": "SE1 9LQ",
"countryName": "United Kingdom",
"streetAddress": "4th Floor, South Bank Central, 30 Stamford Road"
},
"details": {
"url": "http://www.southwesternrailway.com",
"classifications": [
{
"id": "RAILWAY_SERVICES",
"scheme": "TED_CE_ACTIVITY",
"description": "Railway services"
}
]
},
"identifier": {
"id": "03266760",
"scheme": "GB-COH",
"legalName": "South Western Railway Limited"
},
"contactPoint": {
"name": "Ibolya Kormos-Spring",
"email": "ibolya.kormos-spring@swrailway.com",
"telephone": "+44 7971564977"
}
},
{
"id": "GB-FTS-178049",
"name": "South Western Railway Limited",
"roles": [
"reviewBody"
],
"address": {
"locality": "Lon",
"countryName": "United Kingdom",
"streetAddress": "4th Floor, South Bank Central, 30 Stamford street"
},
"identifier": {
"legalName": "South Western Railway Limited"
}
}
],
"language": "en",
"contracts": [
{
"id": "026029-2026-1",
"title": "Provision of Gateline and ticket checkers services at various SWR stations",
"status": "active",
"awardID": "026029-2026-1",
"dateSigned": "2025-10-13T00:00:00+01:00"
}
],
"initiationType": "tender"
}9 Dec 2024 · 039662-2024 · tender
{
"id": "039662-2024",
"tag": [
"tender"
],
"date": "2024-12-09T16:08:04Z",
"ocid": "ocds-h6vhtk-04af91",
"buyer": {
"id": "GB-COH-07900320",
"name": "FIRST MTR SOUTH WESTERN TRAINS LIMITED"
},
"tender": {
"id": "ocds-h6vhtk-04af91",
"lots": [
{
"id": "1",
"title": "SWR Gateline & Ticket checkers Tender (London & Metro Region)",
"status": "active",
"options": {
"description": "36 months optional extension included in the contract"
},
"hasOptions": true,
"hasRenewal": false,
"description": "1.\tIntroduction & Background\nOur current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury, (please see Appendix 2 attached). \nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Pro-tections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. \nIt is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mo-bilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier:\n•\tTo adhere to all current and future, employee and health and safety legislation \n•\tProvide, staff that are professional and focused on meeting our customers' expecta-tions.\n•\tThat the contract will represent true value for money for South Western Railway\n•\tThat any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense.\n•\tThat have achieved Achillies, ISO 9001",
"contractPeriod": {
"durationInDays": 720
},
"submissionTerms": {
"variantPolicy": "allowed"
}
},
{
"id": "2",
"title": "SWR Gateline & Ticket checkers Tender (Central, South and West Region)",
"status": "active",
"options": {
"description": "36 months optional extension included in the contract"
},
"hasOptions": true,
"hasRenewal": false,
"description": "1.\tIntroduction & Background\nOur current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury, (please see Appendix 2 attached). \nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Pro-tections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. \nIt is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mo-bilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier:\n•\tTo adhere to all current and future, employee and health and safety legislation \n•\tProvide, staff that are professional and focused on meeting our customers' expecta-tions.\n•\tThat the contract will represent true value for money for South Western Railway\n•\tThat any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense.\n•\tThat have achieved Achillies, ISO 9001",
"contractPeriod": {
"durationInDays": 720
},
"submissionTerms": {
"variantPolicy": "allowed"
}
},
{
"id": "3",
"title": "SWR Gateline & Ticket checkers Tender (all regions)",
"status": "active",
"options": {
"description": "36 months optional extension built in the contract"
},
"hasOptions": true,
"hasRenewal": false,
"description": "1.\tIntroduction & Background\nOur current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury, (please see Appendix 2 attached). \nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Pro-tections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. \nIt is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mo-bilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier:\n•\tTo adhere to all current and future, employee and health and safety legislation \n•\tProvide, staff that are professional and focused on meeting our customers' expecta-tions.\n•\tThat the contract will represent true value for money for South Western Railway\n•\tThat any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense.\n•\tThat have achieved Achillies, ISO 9001",
"contractPeriod": {
"durationInDays": 720
},
"submissionTerms": {
"variantPolicy": "allowed"
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKI"
},
{
"region": "UKJ1"
},
{
"region": "UKJ2"
}
],
"additionalClassifications": [
{
"id": "79342300",
"scheme": "CPV",
"description": "Customer services"
}
]
},
{
"id": "2",
"relatedLot": "2",
"deliveryAddresses": [
{
"region": "UKJ3"
},
{
"region": "UKK2"
}
],
"additionalClassifications": [
{
"id": "79342300",
"scheme": "CPV",
"description": "Customer services"
}
]
},
{
"id": "3",
"relatedLot": "3",
"deliveryAddresses": [
{
"region": "UKI"
},
{
"region": "UKJ1"
},
{
"region": "UKJ2"
},
{
"region": "UKJ3"
},
{
"region": "UKK2"
}
],
"additionalClassifications": [
{
"id": "79342300",
"scheme": "CPV",
"description": "Customer services"
}
]
}
],
"title": "SWR Gateline & Ticket checkers Tender",
"status": "active",
"legalBasis": {
"id": "32014L0025",
"scheme": "CELEX"
},
"lotDetails": {
"maximumLotsBidPerSupplier": null
},
"description": "1.\tIntroduction & Background\nOur current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury, (please see Appendix 2 attached). \nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Pro-tections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. \nIt is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mo-bilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier:\n•\tTo adhere to all current and future, employee and health and safety legislation \n•\tProvide, staff that are professional and focused on meeting our customers' expecta-tions.\n•\tThat the contract will represent true value for money for South Western Railway\n•\tThat any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense.\n•\tThat have achieved Achillies, ISO 9001",
"tenderPeriod": {
"endDate": "2024-12-19T17:00:00Z"
},
"contractTerms": {
"hasElectronicPayment": true,
"hasElectronicOrdering": true,
"electronicInvoicingPolicy": "allowed"
},
"hasRecurrence": false,
"classification": {
"id": "79342300",
"scheme": "CPV",
"description": "Customer services"
},
"submissionTerms": {
"languages": [
"en"
]
},
"submissionMethod": [
"electronicSubmission"
],
"participationFees": [
{
"id": "1",
"type": [
"document"
]
}
],
"procurementMethod": "selective",
"mainProcurementCategory": "services",
"submissionMethodDetails": "http://redirect.transaxions.com/events/88nGW",
"procurementMethodDetails": "Restricted procedure"
},
"parties": [
{
"id": "GB-COH-07900320",
"name": "FIRST MTR SOUTH WESTERN TRAINS LIMITED",
"roles": [
"buyer"
],
"address": {
"region": "UKI32",
"locality": "LONDON",
"postalCode": "W21AF",
"countryName": "United Kingdom",
"streetAddress": "8th Floor"
},
"details": {
"url": "http://www.southwesternrailway.com",
"classifications": [
{
"id": "RAILWAY_SERVICES",
"scheme": "TED_CE_ACTIVITY",
"description": "Railway services"
}
]
},
"identifier": {
"id": "07900320",
"scheme": "GB-COH",
"legalName": "FIRST MTR SOUTH WESTERN TRAINS LIMITED"
},
"contactPoint": {
"url": "https://s2c-uk62.waxdigital.com/",
"name": "Ibolya Kormos-spring",
"email": "ibolya.kormos-spring@swrailway.com",
"telephone": "+44 7971564977"
}
},
{
"id": "GB-FTS-4820",
"name": "First MTR South Western Trains Limited",
"roles": [
"reviewBody"
],
"address": {
"locality": "London",
"countryName": "United Kingdom"
},
"identifier": {
"legalName": "First MTR South Western Trains Limited"
}
}
],
"language": "en",
"initiationType": "tender"
}21 Oct 2024 · 033921-2024 · planning
{
"id": "033921-2024",
"tag": [
"planning"
],
"date": "2024-10-21T11:52:20+01:00",
"ocid": "ocds-h6vhtk-04af91",
"buyer": {
"id": "GB-COH-07900320",
"name": "FIRST MTR SOUTH WESTERN TRAINS LIMITED"
},
"tender": {
"id": "ocds-h6vhtk-04af91",
"lots": [
{
"id": "1",
"title": "Provision of Gateline and ticket checkers services at various SWR stations in London & Metro Region",
"status": "planned",
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury. \nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Protections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. \nIt is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mobilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier:\n•\tTo adhere to all current and future, employee and health and safety legislation \n•\tProvide, staff that are professional and focused on meeting our customers' expectations.\n•\tThat the contract will represent true value for money for South Western Railway\n•\tThat any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense.\n•\tThat have achieved Achillies, ISO 9001"
},
{
"id": "2",
"title": "Provision of Gateline and ticket checkers services at various SWR stations for Central, South & West Regions",
"status": "planned",
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury. \nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Protections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. \nIt is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mobilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier:\n•\tTo adhere to all current and future, employee and health and safety legislation \n•\tProvide, staff that are professional and focused on meeting our customers' expectations.\n•\tThat the contract will represent true value for money for South Western Railway\n•\tThat any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense.\n•\tThat have achieved Achillies, ISO 9001"
},
{
"id": "3",
"title": "Provision of Gateline and ticket checkers services at various SWR stations all regions",
"status": "planned",
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury. \nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Protections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. \nIt is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mobilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier:\n•\tTo adhere to all current and future, employee and health and safety legislation \n•\tProvide, staff that are professional and focused on meeting our customers' expectations.\n•\tThat the contract will represent true value for money for South Western Railway\n•\tThat any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense.\n•\tThat have achieved Achillies, ISO 9001"
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKI"
},
{
"region": "UKJ1"
},
{
"region": "UKJ2"
}
],
"additionalClassifications": [
{
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
}
]
},
{
"id": "2",
"relatedLot": "2",
"deliveryAddresses": [
{
"region": "UKJ3"
},
{
"region": "UKK2"
}
],
"additionalClassifications": [
{
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
}
]
},
{
"id": "3",
"relatedLot": "3",
"deliveryAddresses": [
{
"region": "UKI"
},
{
"region": "UKJ2"
},
{
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},
{
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],
"additionalClassifications": [
{
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
}
]
}
],
"title": "Provision of Gateline and ticket checkers services at various SWR stations",
"status": "planned",
"legalBasis": {
"id": "32014L0025",
"scheme": "CELEX"
},
"description": "Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury. \nThe previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Protections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. \nIt is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mobilisation to start in February, with the option of a further three year extension under two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier:\n•\tTo adhere to all current and future, employee and health and safety legislation \n•\tProvide, staff that are professional and focused on meeting our customers' expectations.\n•\tThat the contract will represent true value for money for South Western Railway\n•\tThat any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense.\n•\tThat have achieved Achillies, ISO 9001",
"tenderPeriod": {
"endDate": "2024-11-22T17:00:00Z"
},
"communication": {
"futureNoticeDate": "2024-12-09T00:00:00Z"
},
"classification": {
"id": "79620000",
"scheme": "CPV",
"description": "Supply services of personnel including temporary staff"
},
"submissionTerms": {
"languages": [
"en"
]
},
"participationFees": [
{
"id": "1",
"type": [
"document"
]
}
],
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-COH-07900320",
"name": "FIRST MTR SOUTH WESTERN TRAINS LIMITED",
"roles": [
"buyer"
],
"address": {
"region": "UKI32",
"locality": "LONDON",
"postalCode": "W21AF",
"countryName": "United Kingdom",
"streetAddress": "8th Floor,The Point, 37 North Wharf Road"
},
"details": {
"url": "https://www.southwesternrailway.com/",
"classifications": [
{
"id": "RAILWAY_SERVICES",
"scheme": "TED_CE_ACTIVITY",
"description": "Railway services"
}
]
},
"identifier": {
"id": "07900320",
"scheme": "GB-COH",
"legalName": "FIRST MTR SOUTH WESTERN TRAINS LIMITED"
},
"contactPoint": {
"url": "http://redirect.transaxions.com/events/Oz5d1",
"name": "Ibolya Kormos-spring",
"email": "ibolya.kormos-spring@swrailway.com",
"telephone": "+44 7971564977"
}
}
],
"language": "en",
"initiationType": "tender"
}