Official UK procurement notice
Private Hire Concession at Manchester and East Midlands Airports
Authority: MAG AIRPORT LIMITED (Public body)
What is being bought4 lots · detail below
Published requirement descriptionThe current Private Hire contract at Manchester Airport and East Midlands Airport is reaching natural expiry.
A Private Hire experience is often what starts and ends a passenger's journey. It is crucial that MAG enters into a contract with partners who have adequate experience, are fully compliant with all aspects of industry laws, regulations and best practices and are committed to providing MAG passengers with first class customer service.
- How the procedure runs: MAG is issuing this Tender Notice to commence a Pre-qualification Questionnaire (PQQ) to parties interested in taking part in the procurement process in relation to a proposed contract for Private Hire Services at both Manchester and East Midlands Airports. The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process. MAG is following the competitive flexible procedure in line with the Regulations of the Procurement Act 2023 and following the PQQ stage (subject to a sufficient number of compliant PQQ responses being received), MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender. Following the PQQ, MAG will commence the Invitation to Negotiate (ITN) with the shortlisted Bidders from the PQQ.
CPV: Taxi services
Lots and requirements (4)Procurement structure
4 lots · all with a published value (£55,500,000 together) · win at most 2 of them · same conditions of participation on every lot · same evaluation weights on every lotLot #1Manchester Traditional Desk OperationAwardedRenewal North WestPublished value£31,470,400
Traditional Desk Operation for Private Hire services at Manchester Airport.
60% or more of bookings are forecast to be taken in person at a booking desk or by telephone call.
Values below are indicative to the concessionaire.
- Condition of participationshortlisting
MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.
Lot #2Manchester Digital OperationAwardedRenewal North WestPublished value£7,877,000
Digital Operation for Private Hire services at Manchester Airport.
60% or more of bookings are forecast to be taken by mobile app or website.
Values below are indicative to the concessionaire.
- Condition of participationshortlisting
MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.
Lot #3East Midlands Traditional Desk OperationAwardedRenewal East MidlandsPublished value£12,922,080
Traditional Desk Operation for Private Hire services at East Midlands Airport.
60% or more of bookings are forecast to be taken in person at a booking desk or by telephone call.
Values below are indicative to the concessionaire.
- Condition of participationshortlisting
MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.
Lot #4East Midlands Digital OperationAwardedRenewal East MidlandsPublished value£3,230,520
Digital Operation for Private Hire Services at East Midlands Airport.
60% or more of bookings are forecast to be taken by mobile app or website.
Values below are indicative to the concessionaire.
- Condition of participationshortlisting
MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical: 30%
- Commercial: 70%
Published award criteria (2)
- Technical: Weighting associated to the Bidders Technical score (including 10% weighting for ESG).
- Commercial: Sub commercial weightings to be advised to Bidders at the ITN stage.
- Condition of participationshortlisting
MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.
- Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Concession
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 1 Dec 2025, 10:53 GMT
- Last source update
- 1 Dec 2025, 10:53 GMT
- Award evaluation window
- Submission end – 15 Sept 2025
- Authority reference
WS2389564595- FTS notice number
2025/S 000-019592- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050e6aFind a Tender
- How it runs
MAG is issuing this Tender Notice to commence a Pre-qualification Questionnaire (PQQ) to parties interested in taking part in the procurement process in relation to a proposed contract for Private Hire Services at both Manchester and East Midlands Airports.
The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process.
MAG is following the competitive flexible procedure in line with the Regulations of the Procurement Act 2023 and following the PQQ stage (subject to a sufficient number of compliant PQQ responses being received), MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% for each Lot to be invited to submit a tender.
Following the PQQ, MAG will commence the Invitation to Negotiate (ITN) with the shortlisted Bidders from the PQQ.
How it was run
Official notice- Requests to participate (first stage)
- 3 Jun 2025, 12:00 BST
- Submission deadline
- 3 Jun 2025, 12:00 BST
- Clarification deadline
- 27 May 2025, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
If you are wishing to express an interest in this opportunity and wish to view the prequalification documents please firstly register your company details on the MAG portal, on the following URL, and select "Register your interest":
www.magairports.com/work-with-us/procure… ↗
Once you have registered please email [email protected] and advise that
you have registered on the Portal. You will then be given access to the project documents via SAP Ariba.
Details on how to provide a response to MAG are detailed in the documentation.
Bidders must submit their Pre-Qualification Questionnaires via the SAP Ariba Portal.
Timeline
8 May 2025 → 12 Jan 2026 · 8 dates- Tender notice published8 May 2025, 10:05 BST
- Clarification questions by27 May 2025, 23:59 BST
- Submission deadline3 Jun 2025, 12:00 BST
- Award decision expected by399 days ago15 Sept 2025, 23:59 BST
- Assessment summaries sent323 days ago1 Dec 2025
- Latest notice published323 days ago1 Dec 2025, 10:53 GMT
- Standstill ends312 days ago11 Dec 2025, 23:59 GMT
- Contract starts281 days ago12 Jan 2026
Notice history
3 events · 1 release on Find a Tender · since 8 May 2025- Tender notice published8 May 2025, 10:05 BSTUK4
- Contract award notice published1 Dec 2025, 10:53 GMTUK6
- Contract signature expected29 Dec 2025, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 2 · Manchester Digital Operation1 award | |||
| Uber London Ltd12 Jan 2026 – 31 Mar 2030 · up to 31 Mar 2032Extensions: The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances. | £84,810,500 | 27 Nov 2025standstill to 11 Dec 2025 | Standstill |
| Lot 3 · East Midlands Traditional Desk Operation1 award | |||
| Nova Car Hire LtdSME12 Jan 2026 – 31 Mar 2030 · up to 31 Mar 2032Extensions: The Contract (s) will be let for a period of 4 (four) years, with the option for MAG to extend for a further 2 (two) years (1+1 years) after the initial 4 (four) year term. The extensions may be exercised at MAG's discretion based on a range of factors including business needs and circumstances. | £18,602,657 | 27 Nov 2025standstill to 11 Dec 2025 | Standstill |
| Across several lots1 award | |||
| supplier not published | — | 27 Nov 2025 | Awarded |
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Manchester Traditional Desk Operation | 0final-stage tenders | 0 | 0 | — |
| 2 · Manchester Digital Operation | 1final-stage tenders | 0 | 0 | — |
| 3 · East Midlands Traditional Desk Operation | 1final-stage tenders | 1 | 0 | — |
| 4 · East Midlands Digital Operation | 0final-stage tenders | 0 | 0 | — |
Who bid
- wonUBER LONDON LIMITED · Greater London · 2
- wonNova Car Hire LtdSME · East Midlands · 3
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice- Nova Car Hire LtdAwarded supplier
- UBER LONDON LIMITEDAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specificationsAccess: If you are wishing to express an interest in this opportunity and wish to view the prequalification documents please firstly register your company details on the MAG portal, on the following URL, and select "Register your interest": https://www.magairports.com/work-with-us/procurement-and-contracts/ Once you have registered please email [email protected] and advise that you have registered on the Portal. You will then be given access to the project documents via SAP Ariba. Details on how to provide a response to MAG are detailed in the documentation. Bidders must submit their Pre-Qualification Questionnaires via the SAP Ariba Portal.
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender