Official UK procurement notice
Passenger Lifts Maintenance 2025-28
Authority: The District Council of Folkestone and Hythe (Local council)
What is being bought
Published requirement descriptionFolkestone & Hythe District Council wishes to enter into a JCT MTC 2016 for servicing, maintenance and repairs of passenger lifts. This is for comprehensive servicing, maintenance, and associated works of passenger lifts across various properties managed by the Council. It includes planned and preventative maintenance, responsive call-out services, emergency repairs, and component replacements, with a focus on meeting strict performance standards such as timely responses to breakdowns and entrapments, first-time fixes, and compliance with LOLER inspections. The contract spans an initial 29 months starting November 1, 2025, with a potential extension of up to 24 months, and has a maximum value of £475,000. Triple S Lift Services Ltd will provide local resources, qualified personnel, and environmentally sustainable practices to ensure efficient service delivery and adherence to key performance indicators.
CPV: Lift-maintenance services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£475,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (1)
- Price: 30% price and 70% quality
- Price carries 100 of 100 points: a 10% discount moves about 10 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 20 Jun 2025, 19:29 BST
- Last source update
- 21 Nov 2025, 13:48 GMT
- Award evaluation window
- Submission end – 12 Aug 2025
- Authority reference
DN779398- FTS notice number
2025/S 000-034206- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-055149Find a Tender
How it was run
Official notice- Submission deadline
- 25 Jul 2025, 13:00 BST
- Clarification deadline
- 15 Jul 2025, 18:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
20 Jun 2025 → 21 Nov 2025 · 8 dates- Tender notice published20 Jun 2025, 19:29 BST
- Clarification questions by15 Jul 2025, 18:00 BST
- Submission deadline25 Jul 2025, 13:00 BST
- Award decision expected by12 Aug 2025, 23:59 BST
- Assessment summaries sent11 Sept 2025, 00:00 BST
- Standstill ends395 days ago22 Sept 2025, 23:59 BST
- Contract starts356 days ago1 Nov 2025
- Latest notice published335 days ago21 Nov 2025, 13:48 GMT
Notice history
5 events · 3 releases on Find a Tender · since 20 Jun 2025- Tender notice published20 Jun 2025, 19:29 BSTUK4
- Contract award notice published11 Sept 2025, 14:55 BSTUK6
- Status changed to complete11 Sept 2025, 14:55 BST
- Contract signature expected6 Oct 2025, 23:59 BSTscheduled
- Contract details notice published21 Nov 2025, 13:48 GMTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| TRIPLE S LIFT SERVICES LIMITEDSME1 Nov 2025 – 31 Mar 2028 · up to 31 Mar 2030Extensions: Option to extend by additional 24 months dependent on the satisfactory performance of the contractor and there being no significant changes to FHDC's requirements. | £475,000 | 11 Sept 2025 | Awarded |
Contracts
Passenger Lifts Maintenance 2025-28 · TRIPLE S LIFT SERVICES LIMITEDSME
- Signed
- 3 Nov 2025
- Value
- £475,000
- Period
- 3 Nov 2025 – 31 Mar 2028 · up to 31 Mar 2030 with extensions
- Status
- active
- Extensions
- The contract spans an initial 29 months starting November 1, 2025, with a potential extension of up to 24 months, and has a maximum value of £475,000.
6 agreed KPIs: Site Visit Completion · Call Outs Visits · Repair and Reinstatement Visit …
- Site Visit Completion, Completion of all scheduled monthly service visits within each calendar year must be 100%
- Call Outs Visits, Attendance of 98% to all call-outs within the required response times: • 1 hour for trap-ins • 4 hours for general breakdowns.
- Repair and Reinstatement Visit, Completion of repair and reinstatement of lift service during the first visit (first-time fix or same-day repair via parts sourcing). Expected 98%
- Customer Satisfaction Rating, Customer satisfaction ratings for service delivery, using a three-tier scale: • Not satisfied • Satisfied • Exceeded expectations Feedback to include reasoning for scores.
- LOLER inspection, LOLER inspection items within defined target times as defined within the LOLER report.
- Electronic Service and Repair Records, Electronic Service and Repair Records to be provided to the Employer within tendered timelines
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 7final-stage tenders · 9 at stage one | 7 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Triple S Lift Services LimitedAwarded supplier
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
- Technical specifications
- Bidding documents and specifications Access to the tender documents are via Kent Business Portal, reference number - DN779398
- Bidding documents and specifications
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender