Official UK procurement notice
NHS SBS SECURITY SERVICES, CCTV, AND VSS FRAMEWORK
Authority: NHS Shared Business Services Limited (NHS & healthcare)
What is being bought5 lots · detail below
Published requirement descriptionNHS Shared Business Services Limited (NHS SBS) act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework Agreement.
Our Approved Organisation list can be found on:
www.sbs.nhs.uk/services/framework-a… ↗
NHS SBS has put in place a Framework Agreement for the provision of Security Services, CCTC, and VSS to be used by NHS SBS Approved Organisations.
It includes the following specialised Lots:
Lot 1 - Guarding Services
Lot 2 - Security Design and Assessment
Lot 3 - Supply, Installation, and Maintenance of CCTV and VSS
Lot 4 - Supply and Monitoring of Lone Working / Staff Call
Lot 5 - Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
CPV: Alarm-monitoring services · Burglar-alarm systems · Closed-circuit television cameras · Command and control system · Development of security equipment · Facilities management services · Guard services · Insulating fittings · Investigation and security services · Monitoring and control services · Patrol services · Public security services · +6 more
How this framework works
From the published notice- Bids received
- 54 bids on the busiest of 5 lots · 60 suppliers appointed
Lots and requirements (5)Procurement structure
5 lots · no lot values published · same evaluation weights on every lotLot #1Guarding ServicesAwarded
This Lot involves the provision of guarding services which includes manned guarding, patrols, guard dogs, sniffer dogs, bed watch services, escort services, key holding, and monitoring services of CCTV, VSS, and access control. Suppliers are required to provide suitably trained staff to support NHS and other staff when faced with violent or aggressive patients or users of community services. It includes monitoring of car park cash machine alarms and support to cash handlers / licensed cash handling services.
Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement.
There are additional Selection Qualification (SQ) and Award Questionnaire (AQ) requirements, and Bidder Declarations which are applicable, and Bidders are asked to respond to these also.
A Framework Agreement will be awarded to a maximum of 25 Bidders for Lot 1 in each of the following regions: 1. Rest of the UK, and 2. London and the South East.
For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.
Lot #2Security Design and AssessmentAwarded
This Lot involves the assessment of specific risks for an Approved Organisation and to advise, define, and recommend solutions to minimise risks where required or where appropriate, using highly qualified and experience advisors from the security industry. Suppliers will assist Approved Organisations in reviews, assessments, testing, and recommendations in designing holistic or specific security requirements and improvements.
Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement.
There are additional Selection Qualification (SQ) and Award Questionnaire (AQ) requirements, and Bidder Declarations which are applicable, and Bidders are asked to respond to these also.
A Framework Agreement will be awarded to a maximum of 25 Bidders for Lot 2 in each of the following regions: 1. Rest of the UK, and 2. London and the South East.
For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.
Lot #3Supply, Installation, and Maintenance of CCTV and VSSAwarded
This Lot involves the provision of technical advice and where required design services. It includes British Standard products and systems to meet an Approved Organisation's requirements offering appropriate installation and maintenance programmes for, but not limited to, security alarms systems, intruder alarms, panic alarm systems, access control systems, radio-frequency identification (RFID) bollards, gates, security bars, barriers, and fencing. The Supplier should be able to offer a preventative / proactive service, in addition to a reactive / emergency service.
Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement.
There are additional Selection Qualification (SQ) and Award Questionnaire (AQ) requirements, and Bidder Declarations which are applicable, and Bidders are asked to respond to these also.
A Framework Agreement will be awarded to a maximum of 25 Bidders for Lot 3 in each of the following regions: 1. Rest of the UK, and 2. London and the South East.
For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.
Lot #4Supply and Monitoring of Lone Working / Staff CallAwarded
This Lot provides Approved Organisations with solutions to maximise their ability to provide a safe and effective system of monitoring and supporting lone working staff. It includes the provision of staff call systems.
Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement.
There are additional Selection Qualification (SQ) and Award Questionnaire (AQ) requirements, and Bidder Declarations which are applicable, and Bidders are asked to respond to these also.
A Framework Agreement will be awarded to a maximum of 25 Bidders for Lot 4 in each of the following regions: 1. Rest of the UK, and 2. London and the South East.
For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.
Lot #5Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control SystemsAwarded
This Lot provides Approved Organisations with options to supply and install security alarms, fire alarms, and access control systems, as well as a service for the maintenance of these systems.
Bidders will deliver all the mandatory requirements as detailed in the Specification schedule of the Framework Agreement.
There are additional Selection Qualification (SQ) and Award Questionnaire (AQ) requirements, and Bidder Declarations which are applicable, and Bidders are asked to respond to these also.
A Framework Agreement will be awarded to a maximum of 25 Bidders for Lot 5 in each of the following regions: 1. Rest of the UK, and 2. London and the South East.
For all Lots, the maximum number of Bidders may increase where 2 or more Bidders have tied scores in last awardable position for the Lot. Additionally, NHS SBS reserves the right to award to any Bidder whose final score is within 1% of the last awardable position of the Lot.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Quality: 55
- Social Value: 15
- Price: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- “NHS SBS SECURITY SERVICES, CCTV, AND VSS FRAMEWORK” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 20 Mar 2023, 13:58 GMT
- Last source update
- 4 Jun 2025, 08:48 BST
- Award evaluation window
- 8 Mar 2024 – …
- Authority reference
SBS10502- FTS notice number
2025/S 000-029687- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03b44eFind a Tender
Publisher note: The Framework Agreement procurement was undertaken as an Open Procedure. The Framework Agreement commenced on 14th October 2024 and will end on 13th October 2028. The contract was awarded for 48 months. Some purchases under this Framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations. In such cases, Call-off Contracts from this Framework Agreement will be unregulated purchases for the purposes of the Procurement Regulations, and Approved Organisations may, at their discretion, modify the terms and conditions of any Call-off Contracts to reflect that Approved Organisation's specific needs.
How it was run
Official notice- Appointment period ends
- 8 Mar 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 8 Mar 2024, 13:00 GMT
Timeline
15 Sept 2023 → 4 Jun 2025 · 4 dates- Next notice expected15 Sept 2023, 00:00 BST
- Admission / appointment period endsperiod end, not a bid countdown8 Mar 2024, 12:00 GMT
- Bids opened8 Mar 2024, 13:00 GMT
- Notice published4 Jun 2025, 08:48 BST
Notice history
4 events · 3 releases on Find a Tender · since 25 Jan 2024- Status changed to active25 Jan 2024, 10:41 GMT
- Procurement method changed25 Jan 2024, 10:41 GMT
- Deadline published: 8 Mar 2024, 12:00 GMT25 Jan 2024, 10:41 GMT
- Status changed to complete4 Jun 2025, 08:48 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast112 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 20 of these contracts carry the same published figure, £125,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Guarding Services
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Guarding Services
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Guarding Services
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Guarding Services
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Guarding Services
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Guarding Services
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Guarding Services
- Signed
- 29 Apr 2025
- Value
- ceiling above
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Guarding Services | 54bids · 54 electronic | 38 | — | — |
| 2 · Security Design and Assessment | 23bids · 23 electronic | 17 | — | — |
| 3 · Supply, Installation, and Maintenance of CCTV and VSS | 39bids · 39 electronic | 27 | — | — |
| 4 · Supply and Monitoring of Lone Working / Staff Call | 12bids · 12 electronic | 7 | — | — |
| 5 · Supply, Installation, and Maintenance of Security Alarms, Fire Alarms, and Access Control Systems | 33bids · 33 electronic | 22 | — | — |
Contracting authority & participating public bodies
Framework contractors & participating bidders
60 commercial parties on the notice · 50 awardedThe first 50 of 60 commercial parties (by name); the JSON mirror lists them all.
- 1A (1st Alliance) Services LimitedFramework contractor
- ASEL Integrated Security Solutions LtdFramework contractor
- Ajar Tec LtdFramework contractor
- Alliance Events LimitedFramework contractor
- Alliance Security LimitedFramework contractor
- Alpha-Omega Securities LimitedFramework contractor
- Assist Security LtdFramework contractor
- Blayde Security LtdFramework contractor
- Bold Security Group (UK) LimitedFramework contractor
- Buro Happold LimitedFramework contractor
Show 40 more suppliers
- CDS Security LtdFramework contractor
- Capricorn Media Protection LtdFramework contractor
- Carlisle Security Services LtdFramework contractor
- Chase Services Group LtdFramework contractor
- Chubb Fire and Security LimitedFramework contractor
- ClearView Communications LtdFramework contractor
- Consultive Solutions LimitedFramework contractor
- CornerStone GRG LimitedFramework contractor
- Custom Technology Solutions LimitedFramework contractor
- Cutlass Group LtdFramework contractor
- DFP ServicesFramework contractor
- Direct Security LimitedFramework contractor
- Effective Security Ltd ta Professional Security LtdFramework contractor
- First Response Group LtdFramework contractor
- Fort Nox Services LTDFramework contractor
- Galliford Try Construction LimitedFramework contractor
- Grantfen Fire and Security LtdFramework contractor
- Horus Security Consultancy Limited C/O Critchleys LLPFramework contractor
- Kingdom Services Group LimitedFramework contractor
- Kings Security Systems Ltd T/A Kings Secure Technologies LtdFramework contractor
- Lazerbeam Fire and Security LTDFramework contractor
- Leading Management Services LtdFramework contractor
- LifeForce Security LimitedFramework contractor
- Lingwood Security Management LtdFramework contractor
- Mango-5 Maintenance Ltd t/a McGoff and Vickers F and SFramework contractor
- Marlowe Fire and Security LimitedFramework contractor
- Marvellous Security Services LtdFramework contractor
- Mitie LimitedFramework contractor
- Motorola Solutions UK LtdFramework contractor
- OCS Group UK LimitedFramework contractor
- ORO Security LtdFramework contractor
- OpenView Security Solutions LimitedFramework contractor
- Reflex Systems LimitedFramework contractor
- Reliance High-Tech LimitedFramework contractor
- SGC Holdings Ltd TA SGC Security ServicesFramework contractor
- SGW Safety and Security LimitedFramework contractor
- SNSGFramework contractor
- SSG Support Services Group LTDFramework contractor
- STM Group (UK) LtdFramework contractor
- Samson Security LimitedFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria