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Find a TenderAwardedContract details notice
Published 26 Mar 2025, 11:32 GMT

Official UK procurement notice

NHS Notify Printed Communications and Related Services

Official notice

Authority: Government Commercial Agency (Central government)

Framework agreementServicesOpen procedureAbove thresholdSME suitable
Sectors: Business Services & Consultancy (79) Delivery listed: Guernsey (GG)Isle of Man (IM)Jersey (JE)
+1 moreUK
Framework ceiling (notional)£1,200,000,000framework ceiling, not attributable revenue
Submissions closed 28 Apr 2025awarded 13 Oct 2025
Awarded to CDS Print Services +5 more
Framework period 4 yrs 3 moends 1 Jan 2030 · starts 2 Oct 2025

What is being bought

Published requirement description

This framework is for the provision of printed communications and related services. It is a UK wide agreement available to all public sector organisations with NHS Notify requirements.

The agreement includes multiple routes to market (Award without competition, Competitive flexible procedure).

The framework gives the buyers access to direct mail print suppliers, envelope and leaflet production, postal services, accessible formats, pre-production services and alternative printing formats to improve accessibility.

  • Not divided into lots: It has been determined that all services and products can be provided by a single supply chain and that a single lot approach provides better value for money and streamlines the process for buyers.
  • No preliminary market engagement: We engaged with the market for this competition prior to the publication of the tender notice. Details of all engagement that has taken place together with information and/or outcomes can be found here https://www.crowncommercial.gov.uk/agreements/RM6389. Prior to submitting your tender, please read the details from that engagement. A PME Notice was not published because the preliminary market engagement was undertaken prior to the Act coming into force.

CPV: Printing and related services

How this framework works

From the published notice
Type
Open framework
Call-offs
every call-off is a further competition among the appointed suppliers
Places
up to 6 suppliers · 20 bids received (3.3 per place) · 6 appointed (full)
Framework period

4 yrs 3 mo from 2 Oct 2025, The term of the framework will be 4 years plus the necessary (non-trading) implementation period of 3 months. This period is to allow suppliers to integrate with the NHS Notify platform.

Supplier levy on call-offs (max %)

1% of call-off value · The Supplier will pay, excluding VAT, 1% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.

Who may buy through it

Please refer to the attachment RM6389 NHS Notify Printed Communications and Related Services - Customer List.

Published description of the framework

Refer to Framework Schedule 7 (Call-off Procedure) for details of the competitive selection processes for the award of contracts under this framework. In the event that there is a challenge to the Competition and such a challenge is confined to any one particular Lot, the Authority reserves the right to the extent that it is lawful to do so, to conclude a Framework Contract with the successful Suppliers in respect of the Lot(s) that has (have) not been so challenged." and this should go in the lot descriptions the rest is covered in the ITT. The Authority also reserves the right to extend Lots by varying durations.

Call-offs published through it5

Notices that name this framework as their framework in the official record. Many call-offs are never published, so this is a floor, not utilisation.

The lotProcurement structure

single lot · value published
Lot #1Awarded 4 yrs 3 moSMEPublished value£1,200,000,000
Contract period: 2 Oct 2025 – 1 Jan 2030 (4 yrs 3 mo)Value: £1,200,000,000 exc. VAT · £1,440,000,000 inc. VAT
Delivery listed: Guernsey (GG), Isle of Man (IM), Jersey (JE), UKEligibility: SME eligible
79800000 Printing and related services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

  • Technical & professional ability

    The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (5)
  • Effectively managing supply chains: 15%
  • Service delivery: 20%
  • Maximising value: 15%
  • Price: 40%
  • Social value: 10%
Published award criteria (5)
  • Social value
  • Effectively managing supply chains
  • Service delivery
  • Maximising value
  • Price
Conditions of participation2
  • Economic & financial standing

    The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

  • Technical & professional ability

    The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “NHS Notify Printed Communications and Related Services” is a framework: the contest is a place on its panel, up to 6 suppliers, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Please refer to the attachment RM6389 NHS Notify Printed Communications and Related Services - Customer List.
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
26 Mar 2025, 11:32 GMT
Last source update
10 Dec 2025, 15:40 GMT
Award evaluation window
Submission end – 22 Sept 2025
Authority reference
RM6389
FTS notice number
2025/S 000-011291
Latest notice
Contract details notice (UK7)
Classification (CPV)
Printing and related services
Delivery area in notice
Guernsey (GG)Isle of Man (IM)Jersey (JE)UK
Official registry OCID
ocds-h6vhtk-04f8da Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
28 Apr 2025, 15:00 BST
Clarification deadline
9 Apr 2025, 15:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)

call-off levy · 1% of call-off value · The Supplier will pay, excluding VAT, 1% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.

Detailed submission instructions & authority contactsFrom official release

crowncommercialservice.bravosolution.co.uk ↗

Timeline

26 Mar 2025 → 10 Dec 2025 · 8 dates
  1. Tender notice published
    26 Mar 2025, 11:32 GMT
  2. Clarification questions by
    9 Apr 2025, 15:00 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    28 Apr 2025, 15:00 BST
  4. Award decision expected by394 days ago
    22 Sept 2025, 23:59 BST
  5. Contract starts385 days ago
    2 Oct 2025, 00:00 BST
  6. Assessment summaries sent374 days ago
    13 Oct 2025, 00:00 BST
  7. Standstill ends364 days ago
    22 Oct 2025, 23:59 BST
  8. Latest notice published316 days ago
    10 Dec 2025, 15:40 GMT

Notice history

5 events · 3 releases on Find a Tender · since 26 Mar 2025
  1. Tender notice published
    26 Mar 2025, 11:32 GMT
    UK4
  2. Contract award notice published
    13 Oct 2025, 15:49 BST
    UK6
  3. Status changed to complete
    13 Oct 2025, 15:49 BST
  4. Contract signature expected
    23 Oct 2025, 23:59 BST
    scheduled
  5. Contract details notice published
    10 Dec 2025, 15:40 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 61 award · see the list ↓
Bids received 2010 from SMEs
Named bidders 20published on the award notice
Contracts signed 1latest 23 Oct 2025
Awarded toValueDateStatus
CDS Print Services, MBA Group Limited, PSL Print Management Limited, Paragon Customer Communications (London) Ltd, Synertec Limited, XEROX UK LIMITED23 Oct 2025 – 22 Jan 2030£1,200,000,000very large published value · not counted until verified, check the notice13 Oct 2025Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
20final-stage tenders100—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Crown Commercial Service

Contracting authorityPublic authority - central government GB-PPON: PBZB-4962-TVLR 9th Floor, The Capital, Old Hall Street, Liverpool, North West, L3 9PPContact email, phone

Framework contractors & participating bidders

20 commercial parties on the notice · 6 awarded
Show 10 more suppliers
  • Latcham Direct LimitedBidder / tendererGB-COH: 06695717 Unit 1 Western Drive, Hengrove, South West, BS14 0AF
  • MBA GROUP LIMITEDFramework contractorGB-COH: 02343859 MBA House, Garman Road, London, London, N17 0HWContact email
  • Opus Trust Marketing Limited (Trading as Adare SEC)Bidder / tendererGB-COH: 03829462 133 Scudamore Road, Leicester, East Midlands, LE3 1UQ
  • PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITEDFramework contractorGB-COH: 02788181 Lower Ground Floor, Park House, 16/18, London, London, EC2M 7EBContact email
  • PSL PRINT MANAGEMENT LTDFramework contractorGB-COH: 02084294 Unit A59, Longridge Road,, Preston, North West, PR2 5NDContact email
  • Postworks LimitedBidder / tendererGB-COH: 09549192 Unit 2 94a Wycliffe Road, Northampton, East Midlands, NN1 5JF
  • SPS UK&I LimitedBidder / tendererGB-COH: 04482213 Oriel House, Richmond, London, TW9 1DL
  • SYNERTEC LIMITEDFramework contractorGB-COH: 03717583 2 Castle Road, Wellington, South West, TA21 9JQContact email
  • XEROX (UK) LIMITEDFramework contractorGB-COH: 00330754 Building 4 Uxbridge Business Park, Uxbridge, South East, UB8 1DHContact email
  • Zunoma LTDBidder / tendererGB-COH: 00352738 45 Brampton Road, East Sussex, South East, BN22 9AH

Official documents & specifications (12)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender