NHS Notify Print & Fulfilment Services (Lot 4 Same day critical health letters)

{
  "id": "077432-2026",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2026-08-13T17:39:46+01:00",
  "ocid": "ocds-h6vhtk-06a4d3",
  "buyer": {
    "id": "GB-PPON-PDPT-3135-BWWY",
    "name": "NHS England"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "additionalClassifications": [
            {
              "id": "79800000",
              "scheme": "CPV",
              "description": "Printing and related services"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PZLB-6738-DXNM",
          "name": "Synertec Limited"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "C443106",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "NHS Notify Print & Fulfilment Services (Lot 4 Same day critical health letters)",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "competitive": true,
    "description": "Lot 4: Same day critical health letters. The scope of the contract covers postal mail for standard letters on behalf of the NHS, sending communications such as, but not limited to invitations for vaccinations, cancer screening, campaigns, vaccination appointment booking, secondary care referral appointment booking.",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Award under framework"
  },
  "parties": [
    {
      "id": "GB-PPON-PDPT-3135-BWWY",
      "name": "NHS England",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 8UG",
        "countryName": "United Kingdom",
        "streetAddress": "Wellington House, 133-135 Waterloo Rd"
      },
      "details": {
        "url": "https://www.england.nhs.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PDPT-3135-BWWY",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "england.commercialqueries@nhs.net"
      }
    },
    {
      "id": "GB-PPON-PZLB-6738-DXNM",
      "name": "Synertec Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK23",
        "country": "GB",
        "locality": "Wellington",
        "postalCode": "TA21 9JQ",
        "countryName": "United Kingdom",
        "streetAddress": "2 Castle Road, Chelston Business Park"
      },
      "details": {
        "url": "http://www.synertec.co.uk",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PZLB-6738-DXNM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "communications@synertec.co.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "value": {
        "amount": 10000000,
        "currency": "GBP",
        "amountGross": 12000000
      },
      "period": {
        "endDate": "2028-06-07T23:59:59+01:00",
        "startDate": "2026-07-09T00:00:00+01:00"
      },
      "status": "active",
      "awardID": "1",
      "documents": [
        {
          "id": "A-20958",
          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-20958",
          "format": "application/pdf",
          "description": "Copy of redacted contract.",
          "documentType": "contractSigned"
        },
        {
          "id": "077432-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/077432-2026",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2026-08-13T17:39:46+01:00"
        }
      ],
      "amendments": [
        {
          "id": "077432-2026",
          "description": "Copy of redacted contract added."
        }
      ],
      "dateSigned": "2026-07-09T00:00:00+01:00",
      "agreedMetrics": [
        {
          "id": "0535",
          "title": "KPI 1",
          "description": "The print Supplier will send the correct lettertext, letter, inserts, envelope, and all associated materials and digital comms which form part of the mail pack, in the correct format, to the correct Cohort specified by the Buyer.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ]
        },
        {
          "id": "0536",
          "title": "KPI 2",
          "description": "When required by the Buyer, the print Supplier will create a sample using the correct specification, which requires subsequent approval by the Buyer to validate the specifications have been met.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ]
        },
        {
          "id": "0537",
          "title": "KPI 3",
          "description": "The print Supplier will log all incidents and problems relating to Datafiles via a ServiceNow tickets within 2 working hours of the incident or problem being identified and provide updates on the path to ticket resolution every 2 working hours.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ]
        }
      ],
      "aboveThreshold": true
    }
  ],
  "initiationType": "tender",
  "relatedProcesses": [
    {
      "id": "framework",
      "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-04f8da",
      "scheme": "ocid",
      "identifier": "ocds-h6vhtk-04f8da",
      "relationship": [
        "framework"
      ]
    }
  ]
}

{
  "id": "066213-2026",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2026-07-14T13:59:52+01:00",
  "ocid": "ocds-h6vhtk-06a4d3",
  "buyer": {
    "id": "GB-PPON-PDPT-3135-BWWY",
    "name": "NHS England"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "additionalClassifications": [
            {
              "id": "79800000",
              "scheme": "CPV",
              "description": "Printing and related services"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PZLB-6738-DXNM",
          "name": "Synertec Limited"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "C443106",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "NHS Notify Print & Fulfilment Services (Lot 4 Same day critical health letters)",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "competitive": true,
    "description": "Lot 4: Same day critical health letters. The scope of the contract covers postal mail for standard letters on behalf of the NHS, sending communications such as, but not limited to invitations for vaccinations, cancer screening, campaigns, vaccination appointment booking, secondary care referral appointment booking.",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Award under framework"
  },
  "parties": [
    {
      "id": "GB-PPON-PDPT-3135-BWWY",
      "name": "NHS England",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 8UG",
        "countryName": "United Kingdom",
        "streetAddress": "Wellington House, 133-135 Waterloo Rd"
      },
      "details": {
        "url": "https://www.england.nhs.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PDPT-3135-BWWY",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "england.commercialqueries@nhs.net"
      }
    },
    {
      "id": "GB-PPON-PZLB-6738-DXNM",
      "name": "Synertec Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK23",
        "country": "GB",
        "locality": "Wellington",
        "postalCode": "TA21 9JQ",
        "countryName": "United Kingdom",
        "streetAddress": "2 Castle Road, Chelston Business Park"
      },
      "details": {
        "url": "http://www.synertec.co.uk",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PZLB-6738-DXNM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "communications@synertec.co.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "value": {
        "amount": 10000000,
        "currency": "GBP",
        "amountGross": 12000000
      },
      "period": {
        "endDate": "2028-06-07T23:59:59+01:00",
        "startDate": "2026-07-09T00:00:00+01:00"
      },
      "status": "active",
      "awardID": "1",
      "documents": [
        {
          "id": "066213-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/066213-2026",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2026-07-14T13:59:52+01:00"
        }
      ],
      "amendments": [
        {
          "id": "066213-2026",
          "description": "Correction to contract value fields."
        }
      ],
      "dateSigned": "2026-07-09T00:00:00+01:00",
      "agreedMetrics": [
        {
          "id": "0535",
          "title": "KPI 1",
          "description": "The print Supplier\nwill send the\ncorrect lettertext,\nletter, inserts,\nenvelope, and all\nassociated\nmaterials and\ndigital comms\nwhich form part of\nthe mail pack, in\nthe correct format,\nto the correct\nCohort specified\nby the Buyer.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ]
        },
        {
          "id": "0536",
          "title": "KPI 2",
          "description": "When required by\nthe Buyer, the\nprint Supplier will\ncreate a sample\nusing the correct\nspecification,\nwhich requires\nsubsequent\napproval by the\nBuyer to validate\nthe specifications\nhave been met.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ]
        },
        {
          "id": "0537",
          "title": "KPI 3",
          "description": "The print Supplier\nwill log all\nincidents and\nproblems relating\nto Datafiles via a\nServiceNow\ntickets within 2\nworking hours of\nthe incident or\nproblem being\nidentified and\nprovide updates\non the path to\nticket resolution\nevery 2 working\nhours.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ]
        }
      ],
      "aboveThreshold": true
    }
  ],
  "initiationType": "tender",
  "relatedProcesses": [
    {
      "id": "framework",
      "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-04f8da",
      "scheme": "ocid",
      "identifier": "ocds-h6vhtk-04f8da",
      "relationship": [
        "framework"
      ]
    }
  ]
}

{
  "id": "066200-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-07-14T13:50:14+01:00",
  "ocid": "ocds-h6vhtk-06a4d3",
  "buyer": {
    "id": "GB-PPON-PDPT-3135-BWWY",
    "name": "NHS England"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "additionalClassifications": [
            {
              "id": "79800000",
              "scheme": "CPV",
              "description": "Printing and related services"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PZLB-6738-DXNM",
          "name": "Synertec Limited"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "C443106",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "NHS Notify Print & Fulfilment Services (Lot 4 Same day critical health letters)",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "competitive": true,
    "description": "Lot 4: Same day critical health letters. The scope of the contract covers postal mail for standard letters on behalf of the NHS, sending communications such as, but not limited to invitations for vaccinations, cancer screening, campaigns, vaccination appointment booking, secondary care referral appointment booking.",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Award under framework"
  },
  "parties": [
    {
      "id": "GB-PPON-PDPT-3135-BWWY",
      "name": "NHS England",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 8UG",
        "countryName": "United Kingdom",
        "streetAddress": "Wellington House, 133-135 Waterloo Rd"
      },
      "details": {
        "url": "https://www.england.nhs.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PDPT-3135-BWWY",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "england.commercialqueries@nhs.net"
      }
    },
    {
      "id": "GB-PPON-PZLB-6738-DXNM",
      "name": "Synertec Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK23",
        "country": "GB",
        "locality": "Wellington",
        "postalCode": "TA21 9JQ",
        "countryName": "United Kingdom",
        "streetAddress": "2 Castle Road, Chelston Business Park"
      },
      "details": {
        "url": "http://www.synertec.co.uk",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PZLB-6738-DXNM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "communications@synertec.co.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "value": {
        "amount": 110000000,
        "currency": "GBP",
        "amountGross": 132000000
      },
      "period": {
        "endDate": "2028-06-07T23:59:59+01:00",
        "startDate": "2026-07-09T00:00:00+01:00"
      },
      "status": "active",
      "awardID": "1",
      "documents": [
        {
          "id": "066200-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/066200-2026",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2026-07-14T13:50:14+01:00"
        }
      ],
      "dateSigned": "2026-07-09T00:00:00+01:00",
      "agreedMetrics": [
        {
          "id": "0535",
          "title": "KPI 1",
          "description": "The print Supplier\nwill send the\ncorrect lettertext,\nletter, inserts,\nenvelope, and all\nassociated\nmaterials and\ndigital comms\nwhich form part of\nthe mail pack, in\nthe correct format,\nto the correct\nCohort specified\nby the Buyer.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ]
        },
        {
          "id": "0536",
          "title": "KPI 2",
          "description": "When required by\nthe Buyer, the\nprint Supplier will\ncreate a sample\nusing the correct\nspecification,\nwhich requires\nsubsequent\napproval by the\nBuyer to validate\nthe specifications\nhave been met.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ]
        },
        {
          "id": "0537",
          "title": "KPI 3",
          "description": "The print Supplier\nwill log all\nincidents and\nproblems relating\nto Datafiles via a\nServiceNow\ntickets within 2\nworking hours of\nthe incident or\nproblem being\nidentified and\nprovide updates\non the path to\nticket resolution\nevery 2 working\nhours.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ]
        }
      ],
      "aboveThreshold": true
    }
  ],
  "initiationType": "tender",
  "relatedProcesses": [
    {
      "id": "framework",
      "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-04f8da",
      "scheme": "ocid",
      "identifier": "ocds-h6vhtk-04f8da",
      "relationship": [
        "framework"
      ]
    }
  ]
}

{
  "id": "049194-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-05-26T17:11:56+01:00",
  "ocid": "ocds-h6vhtk-06a4d3",
  "buyer": {
    "id": "GB-PPON-PDPT-3135-BWWY",
    "name": "NHS England"
  },
  "awards": [
    {
      "id": "1",
      "date": "2026-05-22T00:00:00+01:00",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKK23",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "79800000",
              "scheme": "CPV",
              "description": "Printing and related services"
            }
          ]
        }
      ],
      "title": "NHS Notify Print & Fulfilment Services (Lot 4 Same day critical health letters)",
      "value": {
        "amount": 10000000,
        "currency": "GBP",
        "amountGross": 12000000
      },
      "status": "pending",
      "documents": [
        {
          "id": "049194-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/049194-2026",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-05-26T17:11:56+01:00"
        }
      ],
      "suppliers": [
        {
          "id": "GB-PPON-PZLB-6738-DXNM",
          "name": "Synertec Limited"
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-06-08T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2028-06-07T23:59:59+01:00",
        "startDate": "2026-06-08T00:00:00+01:00"
      },
      "standstillPeriod": {
        "endDate": "2026-06-06T23:59:59+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "C443106",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "NHS Notify Print & Fulfilment Services (Lot 4 Same day critical health letters)",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "competitive": true,
    "description": "Lot 4: Same day critical health letters. The scope of the contract covers postal mail for standard letters on behalf of the NHS, sending communications such as, but not limited to invitations for vaccinations, cancer screening, campaigns, vaccination appointment booking, secondary care referral appointment booking.",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Award under framework"
  },
  "parties": [
    {
      "id": "GB-PPON-PDPT-3135-BWWY",
      "name": "NHS England",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 8UG",
        "countryName": "United Kingdom",
        "streetAddress": "Wellington House, 133-135 Waterloo Rd"
      },
      "details": {
        "url": "https://www.england.nhs.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PDPT-3135-BWWY",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "england.commercialqueries@nhs.net"
      }
    },
    {
      "id": "GB-PPON-PZLB-6738-DXNM",
      "name": "Synertec Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK23",
        "country": "GB",
        "locality": "Wellington",
        "postalCode": "TA21 9JQ",
        "countryName": "United Kingdom",
        "streetAddress": "2 Castle Road  Chelston Business Park"
      },
      "details": {
        "url": "http://www.synertec.co.uk",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PZLB-6738-DXNM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "communications@synertec.co.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender",
  "relatedProcesses": [
    {
      "id": "framework",
      "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-04f8da",
      "scheme": "ocid",
      "identifier": "ocds-h6vhtk-04f8da",
      "relationship": [
        "framework"
      ]
    }
  ]
}