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Published 26 May 2026, 17:11 BST

Official UK procurement notice

NHS Notify Print & Fulfilment Services (Lot 4 Same day critical health letters)

Official notice

Authority: NHS England (Central government)

Award under framework
Sectors: Business Services & Consultancy (79) Delivery: South West (UKK23)
Awarded value£10,000,000published award · exc. VAT
Awarded 22 May 2026
Awarded to Synertec Limited

What is being bought

Published requirement description

Lot 4: Same day critical health letters. The scope of the contract covers postal mail for standard letters on behalf of the NHS, sending communications such as, but not limited to invitations for vaccinations, cancer screening, campaigns, vaccination appointment booking, secondary care referral appointment booking.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: South West
79800000 Printing and related services

Procedure terms & legal framework

From the official record
Procedure method
Award under framework
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Call-off under a framework
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
26 May 2026, 17:11 BST
Last source update
13 Aug 2026, 17:39 BST
Authority reference
C443106
FTS notice number
2026/S 000-077432
Latest notice
Contract details notice (UK7)
Delivery area
South West (UKK23)
Official registry OCID
ocds-h6vhtk-06a4d3 Find a Tender
Related procedures1

How it was run

Official notice
Submission deadline
—

Timeline

6 Jun 2026 → 13 Aug 2026 · 2 dates
  1. Standstill ends137 days ago
    6 Jun 2026, 23:59 BST
  2. Notice published69 days ago
    13 Aug 2026, 17:39 BST

Notice history

5 events · 4 releases on Find a Tender · since 26 May 2026
  1. Contract award notice published
    26 May 2026, 17:11 BST
    UK6
  2. Contract signature expected
    8 Jun 2026, 23:59 BST
    scheduled
  3. Contract details notice published
    14 Jul 2026, 13:50 BST
    UK7
  4. Contract details notice published
    14 Jul 2026, 13:59 BST
    UK7
  5. Contract details notice published
    13 Aug 2026, 17:39 BST
    UK7
Routine re-releases (4)
  • 2026-05: 1 release · 26 May 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £10,000,0001 award exc. VAT
Contracts signed 1latest 9 Jul 2026
Awarded toValueDateStatus
Synertec Limited8 Jun 2026 – 7 Jun 2028£10,000,00022 May 2026Awarded

Contracts

  • Contract 1 · Synertec Limited

    Signed
    9 Jul 2026
    Value
    £10,000,000
    Period
    9 Jul 2026 – 7 Jun 2028
    Status
    active
    • Change Correction to contract value fields.
    • Change Copy of redacted contract added.
    3 agreed KPIs: KPI 1 · KPI 2 · KPI 3
    • KPI 1, The print Supplier will send the correct lettertext, letter, inserts, envelope, and all associated materials and digital comms which form part of the mail pack, in the correct format, to the correct Cohort specified by the Buyer.
    • KPI 2, When required by the Buyer, the print Supplier will create a sample using the correct specification, which requires subsequent approval by the Buyer to validate the specifications have been met.
    • KPI 3, The print Supplier will log all incidents and problems relating to Datafiles via a ServiceNow tickets within 2 working hours of the incident or problem being identified and provide updates on the path to ticket resolution every 2 working hours.

Contracting authority & participating public bodies

NHS England

Contracting authorityPublic authority - central government GB-PPON: PDPT-3135-BWWY Wellington House, 133-135 Waterloo Rd, London, London, SE1 8UGContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Synertec LimitedAwarded supplierGB-PPON: PZLB-6738-DXNM 2 Castle Road, Chelston Business Park, Wellington, South West, TA21 9JQContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender