Official UK procurement notice
New Homes Ombudsman Service
Authority: NEW HOMES QUALITY BOARD LIMITED·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe successful tenderer will be required to establish the NHOS and manage investigations that are referred to it. In addition the NHOS will be expected to provide management information to the NHQB and attend Board meetings to report on its progress. It will also be required to liaise with the house-building industry and promote its services to the industry whilst managing the customer interface
CPV: Administrative housing services · Arbitration and conciliation services
The lotProcurement structure
single lot · value publishedLot #1To provide a New Homes Ombudsman ServiceAwardedRenewalPublished value£7,500,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Based on responses to a set of questions: 80%
- price: 20%
Published award criteria (2)
- Based on responses to a set of questions: 80%
- Price: 20%
- Staff
- Names and qualifications of delivery staff must be submitted
- Successive reduction
- Candidates will be reduced successively across stages
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Innovation partnership
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 27 May 2021, 07:55 BST
- Last source update
- 1 Apr 2022, 15:37 BST
- FTS notice number
2022/S 000-008872- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02b56dFind a Tender
How it was run
Official notice- Submission deadline
- 21 Jun 2021, 17:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Participation fee
- document
- Bid validity
- 180 days from the deadline
Timeline
21 Jun 2021 → 1 Apr 2022 · 3 dates- Submission deadline21 Jun 2021, 17:00 BST
- Invitations to tender expected28 Jun 2021, 00:00 BST
- Notice published1 Apr 2022, 15:37 BST
Notice history
2 events · 2 releases on Find a Tender · since 1 Apr 2022- Status changed to complete1 Apr 2022, 15:37 BST
- Buyer details updated1 Apr 2022, 15:37 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Dispute Service LtdSME | £7,000,000 † | — | Awarded |
Contracts
Contract 008872-2022-1 · Dispute Service LtdSME
- Signed
- 1 Apr 2022
- Value
- £7,000,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- New Homes Quality BoardContracting authorityIndependent consumer bodyIndependent consumer body in the housing sector
Dispute resolution & review bodies
- N/AReview body
Bidders & participating suppliers
1 commercial party on the notice- The Dispute ServiceAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria