Official UK procurement notice
Mobile TIS Envoy Refresh Programme
Authority: WEST MIDLANDS TRAINS LIMITED (Public body)
What is being bought
Published requirement descriptionRenewal of The current mobile Ticket Issuing System equipment (On-Board & Revenue Protection) . Procure a new Zebra enterprise retail solution and printer via Worldline.
Retail Equipment for retail of Rail Passenger Tickets by Senior Conductors and Revenue Protection teams
CPV: Development of transaction processing and custom software · Hardware
The lotProcurement structure
single lot · no lot value publishedLot #1Procurement of the Mobile Ticketing replacement project
Procurement of the Mobile Ticketing replacement project.
The renewal will be for the following:
*Printers for ticket staff- New kit to replace current, which are at end of life.
*Project management and implementation costs
*New Retail Solutions for kit
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 24 Dec 2025, 09:49 GMT
- Last source update
- 24 Dec 2025, 09:49 GMT
- Authority reference
WMT2118- FTS notice number
2025/S 000-086061- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05fd19Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
West Midland Trains is in the process of transferring from private sector ownership to public sector ownership under the Department for Transport. As part of this transition , responsibility of the existing contract for the Mobile Ticket issuing system must continue without interruption to ensure operational continuity and compliance with statutory and regulatory obligations.
There is insufficient time to design, advertise, run, evaluate and award a compliant procurement procedure prior to the transfer date (February 1st 2026). The authority is not permitted to let new contracts during the transition period but is permitted to make a direct award to ensure continuity.
The authority considers that the proposed direct award is justified under Regulation 15 of the Utilities Contracts Regulations 2016.
the circumstances giving rise to the urgency are:
- the transfer from private to public ownership, which constitutes an exceptional and time critical event.
*the urgency was not caused by West Midland Trains actions or inaction and could not reasonably have been mitigated through advance planning within the available timeframe.
West Midland Trains therefore consider the conditions for a direct award under Regulation 15 of the Utilities Contracts Regulations 2016 are met, and that publication of this transparency notice under Regulation 16 is appropriate to ensure openness and compliance with procurement law
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 further award records carry no date or value.
Contracts
Supply and Support of Portable Ticketing System- New · supplier not published
- Signed
- 1 Dec 2017
- Value
- —
- Status
- active
Contracting authority & participating public bodies
Dispute resolution & review bodies
- West Midlands TrainsReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.