Find a TenderOpen for tender Tender notice
Published 26 Jun 2026, 10:14 BST

Official UK procurement notice

Low Level Support Services - HSG Tender Torfaen

Authority: Torfaen County Borough Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£2,800,000≈ £560k / year · £2,800,000 inc. VAT
Submission deadline 20 Oct 202612:00 BST · 5h left
Clarification cut-off 13 Oct 202612:00 BST · questions to the authority
Contract term 5 yrsends 31 Mar 2032 · up to 31 Mar 2035 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

The service will be a housing related support service that offers practical advice and support to adults with low level housing support needs. The service will adopt early intervention approaches and promote initiatives to support people who are struggling with issues linked to sustainment of accommodation and will support vulnerable people to achieve as independent living as possible within their community.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrsSMEVCSEPublished value£2,800,000
Contract period: 1 Apr 2027 – 31 Mar 2032 (5 yrs) · up to 31 Mar 2035 with extensionsValue: £2,800,000 exc. VAT · £2,800,000 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligibleTurnover guideline: ~£1,118,774/yr≈ 2× annual value
Extensions: 3 x 12 month extensions available

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids are scored
Quality: 80%Price: 20%
Published sub-criteria (3)
  • Quality: 70%
  • Community Well Being Benefits: 10%
  • Cost: 20%
Published award criteria (3)
  • Quality
  • Cost
  • Community Well Being Benefits

No conditions of participation were published on the notice; check the tender documents.

What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
  • Turnover usually expected at this size: about £1,118,774 (twice the annual value).

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.

Competition analysis · published record, not a forecast of who will bid

How Torfaen County Borough Council buys Health and social work services (CPV 85), and who usually turns up

Torfaen County Borough Council’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Health and social work services (CPV 85) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerTorfaen County Borough Council · division 85
The marketHealth and social work services (CPV 85) · Wales (Cymru)
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 2 of 6 known-size awards · market: division 85 · Wales (Cymru), n=720
33%55%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Here, local means registered in Wales (Cymru).

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 5 of 8 known-location awards · market: division 85 · Wales (Cymru), n=588
63%59%

Most of this buyer’s recorded winners are registered in Wales (Cymru).

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 5 decided notices · market: division 85 · Wales (Cymru), n=99
56 days39 days

Half of these awards were announced within 56 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 2 of 6 procurements with awards had no recorded rival · market: division 85 · Wales (Cymru), n=713
33%62%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer7 lots with bid counts · broad CPV 85
29% had one bid
The market482 lots with bid counts · division 85 · Wales (Cymru)
54% had one bid
Buyer / market · select a colour for counts
1 bid29% / 54%
Buyer: 2 of 7 lots with published bid counts. Market: 260 of 482 lots with published bid counts.
2–314% / 28%
Buyer: 1 of 7 lots with published bid counts. Market: 136 of 482 lots with published bid counts.
4–643% / 12%
Buyer: 3 of 7 lots with published bid counts. Market: 56 of 482 lots with published bid counts.
7+14% / 6%
Buyer: 1 of 7 lots with published bid counts. Market: 30 of 482 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer7 lots with estimate and award · broad CPV 85
57% below estimate
The market155 lots with estimate and award · division 85 · Wales (Cymru)
30% below estimate
Buyer / market · select a colour for counts
Below estimate57% / 30%
Buyer: 4 of 7 lots with an estimate and award. Market: 47 of 155 lots with an estimate and award.
Within ±2%14% / 61%
Buyer: 1 of 7 lots with an estimate and award. Market: 94 of 155 lots with an estimate and award.
Above estimate29% / 9%
Buyer: 2 of 7 lots with an estimate and award. Market: 14 of 155 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #160 monthsSME suitablePublished estimate£2.8m
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

3expected bids38% single-bid risk
forecast from 619 past contests
Forecast chances for this lot
1 bid38%
Chance this lot gets 1 bid: 38%. This is a forecast.
2–327%
Chance this lot gets 2–3: 27%. This is a forecast.
4–627%
Chance this lot gets 4–6: 27%. This is a forecast.
7+8%
Chance this lot gets 7+: 8%. This is a forecast.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

Based on 175 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.

A statistical guide from past awards, not a price to bid.

£2.6m8% below estimate
175 comparable awards
Forecast compared with the buyer’s estimate
Middle 50%£2.5m–£2.8m
Half of likely prices fall between £2,485,577 and £2,800,000.
Estimate£2.8m
The buyer published an estimate of £2,800,000 for this lot.
A 17% chance the award lands exactly on the estimate.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
StoriEarlier contractProvision of Torfaen Generic Low Level Support Serviceended Mar 2026——Matched as the earlier contract
Cyfannol Women's AidWorked for this buyerT.4437-VAWDASV Support Service Tendernotice published Dec 2021——Similar wording and category
Pobl Care and SupportWorked for this buyerGeneric Homeless Hostel Support Servicenotice published Dec 2021——Similar wording and category
Gypsies and Travellers WalesWorked for this buyerT.4415 - Regional Support Services Gypsies and Travellersnotice published Apr 2021——Similar wording and category
The WallichWorked for this buyerProvision of Criminal Offender Regional Support Servicenotice published Dec 2021——Similar wording and category

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

SupplierWon in this categoryLive contractsAward vs estimate
Buyer regular20 wins in Wales (Cymru)3 panel places
£44m29 awards in 36m · last 2 months ago8 live · £285k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=8
Buyer regular3 wins in Wales (Cymru)10 panel places
£32m40 awards in 36m · last 2 months ago4 live · £91m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=3
Buyer regular3 wins in Wales (Cymru)
£6.3m4 awards in 36m · last 2 months ago1 live · £3.3m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

15% below n=4
6 wins in Wales (Cymru)1 panel places
£19m9 awards in 36m · last 1 months ago1 live
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

7% below n=8
3 wins in Wales (Cymru)1 panel places
£4.1m6 awards in 36m · last 4 months ago3 live · £1.8m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=5
About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

What this replaces
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

48% title match.

A past supplier may not bid again.

The prior contract this notice most likely re-tenders · matched by title and category (48% title match), the holder is not guaranteed to re-bid

Provision of Torfaen Generic Low Level Support Service — held by Stori; the published contract ends 31 Mar 2026.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Open for tender
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
26 Jun 2026, 10:14 BST
Last source update
8 Sept 2026, 14:13 BST
Award evaluation window
Submission end – 12 Jan 2027
Authority reference
EREQ1005285
FTS notice number
2026/S 000-084925
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work services
Delivery area
Wales (UKL16)
Official registry OCID
ocds-h6vhtk-06bdc3 Find a Tender

How to participate & submission route

Official notice
Requests to participate (first stage)
—
Tender submission deadline
20 Oct 2026, 12:00 BST
Clarification deadline
13 Oct 2026, 12:00 BST
Electronic submission
Allowed
Accepted languages
en, cy
Detailed submission instructions & authority contactsFrom official release
Published estimate £2,800,000 excludes VAT (£2,800,000 including VAT).

Timeline

26 Jun 2026 → 1 Apr 2027 · 8 dates
  1. Planning notice published116 days ago
    26 Jun 2026, 10:14 BST
  2. Market engagement83 days ago
    28 Jul 2026, 23:59 BST

    As part of this procurement process, we are hosting a Market Engagement Event for all external stakeholders to attend. Details are as follows:

    • Tuesday 28th July between 10am and 12pm at the TCBC Civic Centre, Pontypool, NP4 6YB.

    Please email [email protected] to confirm your attendance by Friday 24th July 2026 at 3pm.

  3. Tender notice published42 days ago
    8 Sept 2026, 14:13 BST
  4. Next notice expected35 days ago
    14 Sept 2026, 23:59 BST
  5. Clarification questions by7 days ago
    13 Oct 2026, 12:00 BST
  6. Today
    20 Oct 2026
  7. Submission deadlinetoday
    20 Oct 2026, 12:00 BST
  8. Award decision expected byin 85 days
    12 Jan 2027, 23:59 GMT
  9. Contract startsin 163 days
    1 Apr 2027, 00:00 BST

Notice history

5 events · 2 releases on Find a Tender · since 26 Jun 2026
  1. Preliminary market engagement notice published
    26 Jun 2026, 10:14 BST
    UK2
  2. Tender notice published
    8 Sept 2026, 14:13 BST
    UK4
  3. Status changed to active
    8 Sept 2026, 14:13 BST
  4. Procurement method changed
    8 Sept 2026, 14:13 BST
  5. Deadline published: 20 Oct 2026, 12:00 BST
    8 Sept 2026, 14:13 BST

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Torfaen County Borough Council

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PDNG-5431-HGYV Civic Centre, Torfaen, Wales, NP4 0LSContact name, email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure