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Published 4 Aug 2026, 11:00 BST

Official UK procurement notice

Carers Support Services · UK public procurement notice

Authority: London Borough of Waltham Forest (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: UK
Final published estimate£950,000initial estimate £791,667 · 2 value updates
Submission deadline 23 Oct 20261d 20h left
Clarification cut-off 12 Oct 2026questions to the authority
Contract term 3 yrsends 31 Jan 2030 · up to 27 Feb 2032 with extensions · starts 1 Feb 2027

What is being bought

Published requirement description

The provision of the adults' carers support service within the London Borough of Waltham Forest. The service provides a critical and universal, high quality and flexible carers support offer to unpaid carers aged eighteen and over. Unpaid carers are estimated to save the UK economy around £163;184 billion per year and carers in our communities play a vital role in supporting people with health and social care needs to remain independent in our communities. The service helps unpaid carers stay healthy, informed, and connected, enabling them to continue their caring role while maintaining their own wellbeing. The service operates an open referral policy accepting referrals from many sources including from Adult Social Care, NELFT, GPs and self-referrals.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEVCSEPublished value£950,000
Contract period: 1 Feb 2027 – 31 Jan 2030 (3 yrs) · up to 27 Feb 2032 with extensionsValue: £950,000 exc. VAT · £1,140,000 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligibleTurnover guideline: ~£632,755/yr≈ 2× annual value
Extensions: Details are specified in the ITT document
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Details are specified in the ITT document

  • Technical & professional ability

    Details are specified in the ITT document

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids are scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality
  • Price
Conditions of participation2
  • Economic & financial standing

    Details are specified in the ITT document

  • Technical & professional ability

    Details are specified in the ITT document

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • Turnover usually expected at this size: about £632,755 (twice the annual value).

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.

Competition analysis · published record, not a forecast of who will bid

How London Borough of Waltham Forest buys Health and social work services (CPV 85), and who usually turns up

London Borough of Waltham Forest’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Health and social work services (CPV 85) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerLondon Borough of Waltham Forest · division 85
The marketHealth and social work services (CPV 85) · Greater London
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 1 of 5 known-size awards · market: division 85 · Greater London, n=1,721
20%48%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Here, local means registered in Greater London.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 7 of 10 known-location awards · market: division 85 · Greater London, n=2,151
70%62%

Most of this buyer’s recorded winners are registered in Greater London.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 3 decided notices · market: division 85 · Greater London, n=159
77 days73 days

Half of these awards were announced within 77 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 2 of 9 procurements with awards had no recorded rival · market: division 85 · Greater London, n=1,827
22%69%

Missing bid counts may hide more single-bid awards. This share is a minimum.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer7 lots with bid counts · broad CPV 85
14% had one bid
The market567 lots with bid counts · division 85 · Greater London
25% had one bid
Buyer / market · select a colour for counts
1 bid14% / 25%
Buyer: 1 of 7 lots with published bid counts. Market: 141 of 567 lots with published bid counts.
2–343% / 33%
Buyer: 3 of 7 lots with published bid counts. Market: 189 of 567 lots with published bid counts.
4–629% / 24%
Buyer: 2 of 7 lots with published bid counts. Market: 137 of 567 lots with published bid counts.
7+14% / 18%
Buyer: 1 of 7 lots with published bid counts. Market: 100 of 567 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer6 lots with estimate and award · broad CPV 85
33% below estimate
The market337 lots with estimate and award · division 85 · Greater London
30% below estimate
Buyer / market · select a colour for counts
Below estimate33% / 30%
Buyer: 2 of 6 lots with an estimate and award. Market: 100 of 337 lots with an estimate and award.
Within ±2%67% / 60%
Buyer: 4 of 6 lots with an estimate and award. Market: 201 of 337 lots with an estimate and award.
Above estimate0% / 11%
Buyer: 0 of 6 lots with an estimate and award. Market: 36 of 337 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #136 monthsSME suitablePublished estimate£950k
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

3expected bids21% single-bid risk
forecast from 2,391 past contests
Forecast chances for this lot
1 bid21%
Chance this lot gets 1 bid: 21%. This is a forecast.
2–352%
Chance this lot gets 2–3: 52%. This is a forecast.
4–620%
Chance this lot gets 4–6: 20%. This is a forecast.
7+7%
Chance this lot gets 7+: 7%. This is a forecast.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

Based on 393 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.

A statistical guide from past awards, not a price to bid.

£950kMatches estimate (50% chance)
393 comparable awards
Forecast compared with the buyer’s estimate
Middle 50%£880k–£950k
Half of likely prices fall between £880,453 and £950,000.
Estimate£950k
The buyer published an estimate of £950,000 for this lot.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
Chosen Care Group LimitedWorked for this buyerProvision of Extra Care Services within London Borough Waltham Forestruns to Sept 2030—£13mSimilar wording and category

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

SupplierWon in this categoryLive contractsAward vs estimate
1 win in Greater London
£23m13 awards in 36m · last 3 months ago3 live · £7.2m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=6
4 wins in Greater London
£71m5 awards in 36m · last 8 months ago3 live · £38m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

3% below n=5
1 win in Greater London4 panel places
£3.8m8 awards in 36m · last 4 months ago2 live · £947k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

3% below n=5
3 wins in Greater London
£2.5m7 awards in 36m · last 7 months ago2 live · £241k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=2
2 wins in Greater London1 panel places
£7.2m6 awards in 36m · last 10 months ago2 live · £10m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=5
About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Open for tender
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
4 Aug 2026, 11:00 BST
Last source update
7 Oct 2026, 10:30 BST
Award evaluation window
Submission end – 14 Dec 2026
Authority reference
DN824574
FTS notice number
2026/S 000-089973
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06dace Find a Tender
Contract terms summary

Details are specified in the ITT document

Review and risk notes
Risks

Details are specified in the ITT document

How to participate & submission route

Official notice Submit via ProContract (Due North)
Submission portal named on this notice: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Requests to participate (first stage)
—
Tender submission deadline
23 Oct 2026, 00:00 BST
Clarification deadline
12 Oct 2026, 00:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release
Published estimate £950,000 excludes VAT (£1,140,000 including VAT).

Timeline

4 Aug 2026 → 1 Feb 2027 · 9 dates
  1. Planning notice published78 days ago
    4 Aug 2026, 11:00 BST
  2. Market engagement62 days ago
    19 Aug 2026, 23:59 BST

    The provision of the adults' carers support service within the London Borough of Waltham Forest.

    The service provides a critical and universal, high quality and flexible carers support offer to unpaid carers aged eighteen and over.

    Unpaid carers are estimated to save the UK economy around £184 billion per year and carers in our communities play a vital role in supporting people with health and social care needs to remain independent in our communities.

    The service helps unpaid carers stay healthy, informed, and connected, enabling them to continue their caring role while maintaining their own wellbeing. The service operates an open referral policy accepting referrals from many sources including from Adult Social Care, NELFT, GPs and self-referrals.

    Please submit your response via the following link

    procontract.due-north.com/Procurer/Advert/View ↗

  3. Tender notice published28 days ago
    23 Sept 2026, 10:19 BST
  4. Next notice expected20 days ago
    30 Sept 2026, 23:59 BST
  5. Latest notice published14 days ago
    7 Oct 2026, 10:30 BST
  6. Clarification questions by9 days ago
    12 Oct 2026, 00:00 BST
  7. Today
    21 Oct 2026
  8. Submission deadlinein 2 days
    23 Oct 2026, 00:00 BST
  9. Award decision expected byin 55 days
    14 Dec 2026, 23:59 GMT
  10. Contract startsin 103 days
    1 Feb 2027

Notice history

8 events · 3 releases on Find a Tender · since 4 Aug 2026
  1. Preliminary market engagement notice published
    4 Aug 2026, 11:00 BST
    UK2
  2. Tender notice published
    23 Sept 2026, 10:19 BST
    UK4
  3. Published value updated to £791,667
    23 Sept 2026, 10:19 BST
    was £10
  4. Status changed to active
    23 Sept 2026, 10:19 BST
  5. Procurement method changed
    23 Sept 2026, 10:19 BST
  6. Deadline published: 23 Oct 2026, 00:00 BST
    23 Sept 2026, 10:19 BST
  7. Tender notice published
    7 Oct 2026, 10:30 BST
    UK4
  8. Published value updated to £950,000
    7 Oct 2026, 10:30 BST
    was £791,667
Published amendments (1)

Value has been corrected from 950,000.00 to 1140000.00

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

London Borough of Waltham Forest

Contracting authorityPublic authority - sub-central government GB-PPON: PPJN-6757-NZZZ Town Hall Forest Road, London, London, E17 4JFContact name, email, phone

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsPlease respond via the following link https://procontract.due-north.com/Procurer/Advert/View?advertId=32bd7a42-26b7-f111-813c-005056b64545&fromAdvertEvent=True

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender