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Published 11 Dec 2025, 16:07 GMT

Official UK procurement notice

IT Service Management Software for Karbon Homes

Official notice

Authority: Karbon Homes (Public body)

GoodsAward procedure without prior publication of a call for competition
Sectors: Software Packages & ERP (48) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
+6 moreEast Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Awarded value£46,844published contract · exc. VAT
Awarded 6 Nov 2025no call for competition
Awarded to EFICODE UK LIMITED

What is being bought

Published requirement description

ITSM software tool and consultancy services for implementation to support the management and delivery of IT services at Karbon Homes.

CPV: IT software package

The lotProcurement structure

single lot · no lot value published
Lot #1Platform or infrastructure services for running software, networking, or processing…Awarded

Platform or infrastructure services for running software, networking, or processing and storing data.

  • Provision of Jira Service Management Licenses
  • Atlassian Guard Licenses
  • Jira Software Licenses
  • Confluence Licenses
  • Consultancy to assist with the implementation of Jira Service Management. Additional information: Direct award through G-Cloud 14 defined 6-step buying process

utilising the online catalogue hosted on the Contract Award Service (CAS).

Award criteria:

technical merit and functional fit

after-sales service management: help desk, account management function, and assurance of supply of a range of services

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West

Procedure terms & legal framework

From the official record
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
11 Dec 2025, 16:07 GMT
Last source update
11 Dec 2025, 16:07 GMT
Authority reference
202510-GS149
FTS notice number
2025/S 000-082172
Classification (CPV)
IT software package
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-05f43a Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

Direct award under G-Cloud 14 Lot 3 (RM1557.14)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £46,8441 contract exc. VAT
Bids received 1
Contracts signed 1latest 6 Nov 2025
Awarded toValueDateStatus
EFICODE UK LIMITED£46,844 †—Awarded

Contracts

  • IT Service Management Software for Karbon Homes · EFICODE UK LIMITED

    Signed
    6 Nov 2025
    Value
    £46,844
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids———

Contracting authority & participating public bodies

Karbon Homes

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities GB-COH: RS 007529 Number 5, Newcasle, North East, NE128EGContact name, email, phone

Dispute resolution & review bodies

  • Cabinet OfficeReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • EFICODE UK LIMITEDAwarded supplierGB-COH: 05643578 Ground Floor, East Wing Burlington House, Grange Drive,, Southampton, South East, SO30 2AF

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.