Official UK procurement notice
Insurance Claims Handling Services
Authority: CADENT GAS LIMITED (Public body)
What is being bought
Published requirement descriptionCadent is seeking to appoint a Service Provider to deliver a comprehensive Employers' Liability (EL) claims administration and handling service for legacy industrial disease claims arising from activities prior to 1 April 2017, but notified thereafter.
The Service Provider will be responsible for delivering an end-to-end claims management service, including the timely receipt, investigation and assessment of claims, determination of liability and quantum, and progression through to settlement. The service will require close coordination with internal stakeholders, insurers and legal representatives to ensure effective and consistent claim outcomes.
A key aspect of the requirement is the proactive management of complex insurance coverage, including claims spanning multiple policy periods, insurers and uninsured exposures. The Service Provider will be expected to identify relevant policies, allocate liability and financial exposure appropriately, and maximise recovery from insurers and other relevant parties, supported by clear and auditable records.
The scope also includes litigation management and advisory support, where proceedings arise, alongside the appointment and management of legal representatives. The Service Provider will ensure compliance with all statutory and regulatory requirements, including engagement with the Compensation Recovery Unit and adherence to applicable protocols.
In addition, the Service Provider will provide robust data management and reporting, including maintaining complete digital claim files, producing regular management information, supporting actuarial and financial reporting, and enabling integration with Cadent systems. Ongoing insight into claim trends, cost drivers, and legal or market developments will also form part of the service.
Overall, the requirement is for a fully managed, technically robust and data-driven claims handling service, with a strong emphasis on risk management, insurance recovery, compliance, and transparency.
- How the procedure runs: The procedure will comprise a number of defined stages, which may include selection, invitation to tender, clarification, negotiation, and final tender submission. Cadent reserves the right to structure and sequence these stages in accordance with the flexibility permitted under the Procurement Act 2023. Stage 1 - Selection Interested suppliers will be required to submit selection information demonstrating their suitability, capability, and capacity to deliver the requirement. Only suppliers meeting the stated selection criteria will be invited to participate in subsequent stages. Stage 2 - Initial Tender Selected suppliers will be invited to submit an initial tender setting out their proposed solution and commercial offer in response to Cadent's requirements and published award criteria. Stage 3 - Clarification and Engagement Cadent may engage with tenderers to seek clarification of submitted tenders. This stage may include written clarification and/or supplier presentations to ensure mutual understanding of requirements and proposed solutions. Stage 4 - Negotiation Cadent may conduct negotiations with one or more tenderers. Negotiations may relate to technical, commercial, or contractual aspects of the tender. Any negotiation will be conducted in a fair and transparent manner and in accordance with the Procurement Act 2023. Stage 5 - Refined / Final Tenders Following clarification and/or negotiation, remaining tenderers may be invited to submit a refined or final tender. Final tenders will be evaluated against the published award criteria. Contract Award The contract will be awarded to the supplier submitting the most advantageous tender in accordance with the stated award criteria. Cadent reserves the right to award the contract without further negotiation or to conclude the procedure at any stage, as permitted under the Procurement Act 2023.
CPV: Insurance services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£0
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical: 50%
- Commercial: 50%
Published award criteria (2)
- Technical
- Commercial
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 May 2026, 15:34 BST
- Last source update
- 14 Aug 2026, 13:03 BST
- Award evaluation window
- Submission end – 17 Aug 2026
- FTS notice number
2026/S 000-043113- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0695edFind a Tender
- How it runs
The procedure will comprise a number of defined stages, which may include selection, invitation to tender, clarification, negotiation, and final tender submission. Cadent reserves the right to structure and sequence these stages in accordance with the flexibility permitted under the Procurement Act 2023.
Stage 1 - Selection
Interested suppliers will be required to submit selection information demonstrating their suitability, capability, and capacity to deliver the requirement. Only suppliers meeting the stated selection criteria will be invited to participate in subsequent stages.
Stage 2 - Initial Tender
Selected suppliers will be invited to submit an initial tender setting out their proposed solution and commercial offer in response to Cadent's requirements and published award criteria.
Stage 3 - Clarification and Engagement
Cadent may engage with tenderers to seek clarification of submitted tenders. This stage may include written clarification and/or supplier presentations to ensure mutual understanding of requirements and proposed solutions.
Stage 4 - Negotiation
Cadent may conduct negotiations with one or more tenderers. Negotiations may relate to technical, commercial, or contractual aspects of the tender. Any negotiation will be conducted in a fair and transparent manner and in accordance with the Procurement Act 2023.
Stage 5 - Refined / Final Tenders
Following clarification and/or negotiation, remaining tenderers may be invited to submit a refined or final tender. Final tenders will be evaluated against the published award criteria.
Contract Award
The contract will be awarded to the supplier submitting the most advantageous tender in accordance with the stated award criteria. Cadent reserves the right to award the contract without further negotiation or to conclude the procedure at any stage, as permitted under the Procurement Act 2023.
How it was run
Official notice- Requests to participate (first stage)
- 9 Jun 2026, 23:59 BST
- Submission deadline
- 9 Jun 2026, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Requests to participate will be submitted via email to
Please ensure during request you provide:
Company name
Registered address
Contact name and details (email, telephone, job title)
The Conditions of Participation will then be released via the Ariba purchasing platform service.ariba.com ↗ the week commencing 11th May and will close on 9th June.
Timeline
11 May 2026 → 1 Oct 2026 · 7 dates- Tender notice published165 days ago11 May 2026, 15:34 BST
- Submission deadline136 days ago9 Jun 2026, 23:59 BST
- Assessment summaries sent71 days ago14 Aug 2026, 00:00 BST
- Latest notice published70 days ago14 Aug 2026, 13:03 BST
- Award decision expected by67 days ago17 Aug 2026, 23:59 BST
- Standstill ends59 days ago25 Aug 2026, 23:59 BST
- Contract starts23 days ago1 Oct 2026, 00:00 BST
Notice history
4 events · 2 releases on Find a Tender · since 11 May 2026- Tender notice published11 May 2026, 15:34 BSTUK4
- Contract award notice published14 Aug 2026, 13:03 BSTUK6
- Status changed to complete14 Aug 2026, 13:03 BST
- Contract signature expected26 Aug 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| DWF LAW LLP1 Oct 2026 – 30 Sept 2031 · up to 30 Sept 2034Extensions: 3 x 12 month extensions available | £1,533,333 | 13 Aug 2026standstill to 25 Aug 2026 | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- DWF LAW LLPAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender