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Find a TenderAwardedContract details notice
Published 12 Mar 2025, 15:32 GMT

Official UK procurement notice

Advice and Support Service

Official notice

Authority: Tendring District Council (Local council)·On behalf of: Essex County Council

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: IT Services & Software (72)Health & Social Care (85)Community & Cultural Services (98) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
+6 moreEast Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Published estimate£600,000≈ £200k / year · £720,000 inc. VAT · 1 value update33.3% below published estimate
Submissions closed 18 Jul 2025awarded 5 Sept 2025
Awarded to CITIZENS ADVICE BUREAU TENDRING
Contract term 3 yrsends 30 Sept 2028 · up to 30 Sept 2029 with extensions · starts 1 Oct 2025

What is being bought

Published requirement description

The Council has Procured services for the purpose of providing an advice and guidance service offering direct support with some limited potential signposting, where necessary, for residents of the area with a focus on those most in need.

  • The authority expects to re-tender this requirement around 29 Sept 2028, 23:59 BST.

CPV: Health and social work services · Other community, social and personal services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£600,000
Contract period: 1 Oct 2025 – 30 Sept 2028 (3 yrs) · up to 30 Sept 2029 with extensionsValue: £600,000 exc. VAT · £720,000 inc. VAT
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligibleVCSE eligible
Extensions: Option to extend for one further year
85000000 Health and social work services98000000 Other community, social and personal services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Social value: 20%
Published sub-criteria (6)
  • Meeting Required Services: 15%
  • Location Requirements: 20%
  • Targets and Monitoring: 15%
  • Certifications and Training Requirements: 15%
  • Quality: 15%
  • Social Value: 20%
Published award criteria (6)
  • Meeting Required Services
  • Location Requirements
  • Targets and Monitoring
  • Certifications and Training Requirements
  • Quality
  • Social Value

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 29 Sept 2028
First published
12 Mar 2025, 15:32 GMT
Last source update
4 Nov 2025, 10:35 GMT
Award evaluation window
Submission end – 14 Aug 2025
Authority reference
EPP0183
FTS notice number
2025/S 000-033805
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work servicesOther community, social and personal services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-04ec4c Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
18 Jul 2025, 12:00 BST
Clarification deadline
9 Jul 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tender must be submitted electronically via Pro Contract.

procontract.due-north.com/Advert ↗

Timeline

12 Mar 2025 → 4 Nov 2025 · 11 dates
  1. Planning notice published
    12 Mar 2025, 15:32 GMT
  2. Market engagement
    1 Apr 2025, 23:59 BST

    Essex County Council, through the Essex Procurement Partnership, is requesting market engagement for an Advisory and Support Service on behalf of Tendring District Council.

    Clarifications can be submitted until 12 midday on the 1st April.

    Please use this link to access the market engagement: procontract.due-north.com/Advert ↗

  3. Next notice expected
    15 Apr 2025, 23:59 BST
  4. Tender notice published
    19 Jun 2025, 15:58 BST
  5. Clarification questions by
    9 Jul 2025, 23:59 BST
  6. Submission deadline
    18 Jul 2025, 12:00 BST
  7. Award decision expected by
    14 Aug 2025, 23:59 BST
  8. Assessment summaries sent
    8 Sept 2025, 00:00 BST
  9. Standstill ends393 days ago
    17 Sept 2025, 23:59 BST
  10. Contract starts380 days ago
    1 Oct 2025, 00:00 BST
  11. Latest notice published346 days ago
    4 Nov 2025, 10:35 GMT

Notice history

13 events · 7 releases on Find a Tender · since 12 Mar 2025
  1. Preliminary market engagement notice published
    12 Mar 2025, 15:32 GMT
    UK2
  2. Preliminary market engagement notice published
    12 Mar 2025, 16:52 GMT
    UK2
  3. Preliminary market engagement notice published
    12 Mar 2025, 16:54 GMT
    UK2
  4. Tender notice published
    19 Jun 2025, 15:58 BST
    UK4
  5. Published value updated to £600,000
    19 Jun 2025, 15:58 BST
    was £150,000
  6. Status changed to active
    19 Jun 2025, 15:58 BST
  7. Procurement method changed
    19 Jun 2025, 15:58 BST
  8. Deadline published: 18 Jul 2025, 12:00 BST
    19 Jun 2025, 15:58 BST
  9. Tender notice published
    19 Jun 2025, 16:01 BST
    UK4
  10. Contract award notice published
    8 Sept 2025, 15:53 BST
    UK6
  11. Status changed to complete
    8 Sept 2025, 15:53 BST
  12. Contract signature expected
    18 Sept 2025, 23:59 BST
    scheduled
  13. Contract details notice published
    4 Nov 2025, 10:35 GMT
    UK7
Published amendments (2)

Market Engagement Submission to be through Procontract: https://procontract.due-north.com/Advert?advertId=a5c26172-5bff-ef11-8136-005056b64545

Added link to notice

Routine re-releases (7)
  • 2025-06: 1 release · 19 Jun 2025
  • 2025-03: 3 releases · 12 Mar 2025, 12 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £400,0001 award exc. VAT
Bids received 2
Contracts signed 1latest 29 Sept 2025
Awarded toValueDateStatus
CITIZENS ADVICE BUREAU TENDRINGVCSE1 Oct 2025 – 30 Sept 2029 · up to 30 Sept 2031Extensions: If the authority wishes to extend the agreement, it shall give the supplier at least three months written notice of such intention before the expiry of the initial term.£400,0005 Sept 2025Awarded

Contracts

  • INFORMATION AND ADVISORY SERVICES FOR RESIDENTS WITHIN TENDRING DISTRICT ADMINISTRATIVE AREA · CITIZENS ADVICE BUREAU TENDRINGVCSE

    Signed
    29 Sept 2025
    Value
    £300,000
    Period
    1 Oct 2025 – 12 Oct 2028 · up to 12 Oct 2030 with extensions
    Status
    active
    Extensions
    Extensions may be utilised through the Local Government Reorganisation if required.

    No agreed KPIs: Below £5m threshold.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders01—

Contracting authority & participating public bodies

2 public bodies on the notice

Tendring District Council

Contracting authorityPublic authority - sub-central government GB-PPON: PPWL-8775-PCGW Town Hall, Clacton-on-Sea, East of England, CO15 1SEContact email

Other public bodies

  • Essex County CouncilProcuring entityUndertaking the Procurement on behalf of Tendring District CouncilGB-PPON: PWVM-4844-NRQH Chelmsford, East of EnglandContact email

Bidders & participating suppliers

1 commercial party on the notice
  • CITIZENS ADVICE BUREAU TENDRINGAwarded supplierGB-COH: 04345160GB-PPON: PYGT-3218-CHWM 18 Carnarvon Road, Clacton-On-Sea, East of England, CO15 6QFContact email

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsAll tenders must be submitted electronically. A link to the opportunity can be found at the address above. It is free to register for an account.

Notices published for this procedure