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Find a TenderPast planning noticePreliminary market engagement notice
Published 22 May 2025, 14:14 BST

Official UK procurement notice

Housing Management System · UK public procurement notice

Official notice

Authority: Thirteen Housing Group Limited (Housing)

ServicesCompetitive flexible procedureAbove thresholdSME suitable
Sectors: IT Services & Software (72) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
+6 moreEast Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected 1 Sept 2025from the planned procurement notice
Contract term 3 yrsends 4 Jan 2029 · up to 4 Jan 2031 with extensions · starts 5 Jan 2026

What is being bought

Published requirement description

Thirteen Housing Group are currently assessing options to improve customer service and experience delivered, which may include changes to the IT systems providing housing management and related functions. As part of this assessment, we are engaging with suppliers to determine a high-level overview of potential options.

We will use the outcome of the Preliminary Market Engagement to inform the most suitable route to market.

Please register on the Thirteen Housing Group's In-tend procurement portal and you will be able to place a bid if and when the tender goes live. www.thirteengroup.co.uk/page/procurement ↗.

CPV: Customer Relation Management software development services

The lotProcurement structure

single lot · no lot value published
Lot #1PlannedRenewal 3 yrsSME
Contract period: 5 Jan 2026 – 4 Jan 2029 (3 yrs) · up to 4 Jan 2031 with extensions
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligible
Extensions: Extension options published
72212445 Customer Relation Management software development services

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
22 May 2025, 14:14 BST
Last source update
31 Jul 2025, 14:33 BST
Authority reference
THIR 24 211
FTS notice number
2025/S 000-044800
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Customer Relation Management software development services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-051e0a Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

22 May 2025 → 5 Jan 2026 · 4 dates
  1. Planning notice published
    22 May 2025, 14:14 BST
  2. Latest notice published
    31 Jul 2025, 14:33 BST
  3. Tender notice expected
    1 Sept 2025, 23:59 BST
  4. Contract starts295 days ago
    5 Jan 2026

Notice history

2 events · 2 releases on Find a Tender · since 22 May 2025
  1. Pipeline notice published
    22 May 2025, 14:14 BST
    UK1
  2. Preliminary market engagement notice published
    31 Jul 2025, 14:33 BST
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Thirteen Housing Group Limited

Contracting authorityPublic authority - sub-central government GB-MPR: 7522 · GB-PPON: PYPT-9749-ZYLR 2 Hudson Quay, Windward Way, MIDDLESBROUGH, North East, TS2 1QGContact name, email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure