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Published 28 Feb 2025, 11:19 GMT

Official UK procurement notice

Helpdesk and RMM System · UK public procurement notice

Official notice

Authority: UNITY SCHOOLS PARTNERSHIP (Education)

GoodsOpen procedureAbove thresholdSME suitableAccelerated
Sectors: Software Packages & ERP (48) Delivery: UKNorth East (UKC)North West (UKD)
+7 moreYorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Published estimate£600,000≈ £200k / year · £600,000 inc. VAT
Submissions closed 30 Jul 2025
Next notice expected 30 Mar 2025
Contract term 3 yrsends 23 Oct 2028 · up to 23 Oct 2030 with extensions · starts 24 Oct 2025

What is being bought

Published requirement description

The Academy Trust wishes to appoint a Supplier to provide the Helpdesk and RMM System Requirements as outlined in the ITT.

The solution needs to meet our needs now (based on 40 schools plus HQ/ Satellite offices and associated devices), but it also needs to be able to grow.

  • The authority expects to re-tender this requirement around 17 Aug 2030, 23:59 BST.

CPV: Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEPublished value£600,000
Contract period: 24 Oct 2025 – 23 Oct 2028 (3 yrs) · up to 23 Oct 2030 with extensionsValue: £600,000 exc. VAT · £600,000 inc. VAT
Delivery: UK, North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South WestEligibility: SME eligible
Extensions: Two 12 month extension options
48000000 Software package and information systems

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Qaulity: 60%
  • Price: 40%
Published award criteria (2)
  • Price
  • Qaulity
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 17 Aug 2030
First published
28 Feb 2025, 11:19 GMT
Last source update
17 Jun 2025, 13:38 BST
Award evaluation window
Submission end – 4 Aug 2025
FTS notice number
2025/S 000-032953
Accelerated
Qualifying planned procurement notice
Latest notice
Tender notice (UK4)
Classification (CPV)
Software package and information systems
Delivery area
UKNorth East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)
+2 moreSouth East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-04e88d Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
30 Jul 2025, 23:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

As per ITT please email the completed documents to [email protected]

For more details on Unity please see www.unitysp.co.uk/our-schools/ ↗

Timeline

28 Feb 2025 → 24 Oct 2025 · 7 dates
  1. Planning notice published
    28 Feb 2025, 11:19 GMT
  2. Market engagement
    14 Mar 2025, 23:59 GMT

    Unity are looking to speak with any supplier that can offer a system that will fulfil their needs.

    This process is a discovery process for the stakeholders to see what is possible in a system and help build our specification and requirements.

    Any supplier can email [email protected] and request to provide a demo.

  3. Next notice expected
    30 Mar 2025, 23:59 BST
  4. Tender notice published
    17 Jun 2025, 13:38 BST
  5. Submission deadline
    30 Jul 2025, 23:00 BST
  6. Award decision expected by
    4 Aug 2025, 23:59 BST
  7. Contract starts363 days ago
    24 Oct 2025, 00:00 BST

Notice history

5 events · 3 releases on Find a Tender · since 28 Feb 2025
  1. Planned procurement notice published
    28 Feb 2025, 11:19 GMT
    UK3
  2. Preliminary market engagement notice published
    28 Feb 2025, 11:33 GMT
    UK2
  3. Tender notice published
    17 Jun 2025, 13:38 BST
    UK4
  4. Status changed to active
    17 Jun 2025, 13:38 BST
  5. Deadline moved to 30 Jul 2025, 23:00 BST
    17 Jun 2025, 13:38 BST
    +93 days · was 28 Apr 2025, 23:59 BST

Contracting authority & participating public bodies

UNITY SCHOOLS PARTNERSHIP

Contracting authorityPublic authority - sub-central government GB-COH: 07400386 · GB-PPON: PQMM-6243-VZQT Unity Schools Partnership Offices Unit B, Haverhill, East of England, CB9 8QPContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure