Official UK procurement notice
HCC - 10/26 - Provision of Domestic Abuse Support within Safe Accommodation
Authority: Hertfordshire County Council (Local council)
What is being bought
Published requirement descriptionHertfordshire County Council is currently out to procurement for the Provision of Domestic Abuse Support within Safe Accommodation
The Service Specification is for the county wide provision of support for survivors of domestic abuse within safe accommodation, in line with the Statutory Duty placed on Local Authorities in the Domestic Abuse Act 2021 (“the Act”).
The purpose of the Service will be to provide safe, trauma informed wrap-around support for adults, children, families and pets fleeing domestic abuse in safe accommodation, enabling safety, recovery and move on into stable housing.
Full details are in the Instructions to Tenderers and Specification, Schedule 1 of the Contract Document
This procurement is an open process. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system.
To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 20th November 2026
Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline.
Please ensure that where possible documents are uploaded as a PDF and that file names are succinct.
Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above.
Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate.
Please note that the Contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.
The Council reserves the right at any time to cease the procurement process and not award the Contract or to award only part of the opportunity described in this notice. If the Council takes up this right, then they will not be responsible for or pay the expenses or losses, which may be incurred by any organisation or tenderer as a result.
To access this opportunity please visit in-tendhost.co.uk/supplyhertfordshire/… ↗
Please Note: The TUPE Employee Liability Information has been provided along with other documentation for this procurement. TUPE related information must be protected as personal data in accordance with the requirements of Data Protection legislation and must also be kept confidential. By clicking on the View Details button and accessing the documentation for this procurement, Tenderers agree:
a) To undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party .
b) That under no circumstances will any of the information be disclosed by your organisation to any third party without the Council's prior consent in writing.
c) That the information supplied will be stored securely and destroyed or returned to the Council, after your Organisation's bid has been submitted or you decide not to proceed with a tender submission.
d) That you will indemnify the Council for any losses, arising from your breach or breach by any of your personnel of these confidentiality requirements specified above and data protection requirements in relation to TUPE Employee Liability Information.
e) The requirements above apply whether the supplier uploads a tender response to this procurement or not.
CPV: Guidance and counselling services · Health and social work services · Social work and related services · Social work services with accommodation · Social work services without accommodation
The lotProcurement structure
single lot · value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (1)
- Quality: Please refer to Section 4 Table A of the Instructions to Tenderers document for full details of the award criteria
No conditions of participation were published on the notice; check the tender documents.
- Turnover usually expected at this size: about £6,993,613 (twice the annual value).
Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How Hertfordshire County Council buys Social work services (CPV 8531), and who usually turns up
Hertfordshire County Council’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Social work services (CPV 8531) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in East of England.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners were registered in the region where that award was delivered.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 67 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid11% / 27%
2–319% / 18%
4–611% / 30%
7+59% / 25%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate21% / 48%
Within ±2%79% / 40%
Above estimate0% / 12%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 85Published estimate£11m
This lot lists more than one class in CPV 85. The comparison uses that group.
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid60%
2–310%
4–618%
7+12%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 25 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£9.5m–£11m
Estimate£11m
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| RefugeWorked for this buyer | HCC - 12/25 - Provision of County Wide Advocacy Service and One Stop Shops for Victims and Survivors of Violence against Women and Girlsruns to Jun 2029 | — | £13m | Similar wording and category |
| One YMCAWorked for this buyer | HCC - 02/24 - Provision of Family Centre Service, Family Support Servicenotice published Jan 2025 | — | — | Similar wording and category |
| CF Support Services LimitedWorked for this buyer | HCC - Oct 22 - Provision of Residential Placements for Children/Young People aged 7-18 with Highly Challenging Behaviour and Complex Needsnotice published Jul 2023 | Contract for the Provision of Residential Placements for Two (2) Children/Young People aged 7-18 with highly challenging behaviour and complex needs – Lot 5 The Lodge | — | Similar wording and category |
| Missing PeopleWorked for this buyer | HCC 03/21 - The Provision of Return Home Interviews for Children and Young People Missing from Home or Care and Intensive Supportnotice published Jun 2021 | — | — | Similar wording and category |
| Families Feeling Safe LtdWorked for this buyer | HCC - 09/22 - The Provision of a Targeted Parenting Frameworknotice published Apr 2023 | Protective Behaviours | — | Similar wording and category |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
Keys PCE LimitedLarge | £24m11 awards in 36m · last 4 months ago | 4 live · £3.7m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=4 |
| £19m4 awards in 36m · last 4 months ago | 1 live · £13m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=6 | |
One YMCASME | £69m8 awards in 36m · last 8 months ago | None on file | at estimate n=4 |
| £3.9m12 awards in 36m · last this month | 12 live · £8.2m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=2 | |
| £28m12 awards in 36m · last 6 months ago | 3 live · £1.3m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=5 |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 1 Jul 2025, 10:09 BST
- Last source update
- 23 Oct 2026, 12:40 BST
- Award evaluation window
- Submission end – 20 Jan 2027
- Authority reference
HCC2618071- FTS notice number
2026/S 000-100445- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05566cFind a Tender- Contract terms summary
Invoices are to be submitted to the Council, in accordance with the Prices and Payment clause in the Conditions of Contract. Payment will normally be made within thirty (30) days of receipt of a correct invoice.
- Risks
In February 2025 the UK Government formally invited Hertfordshire County Council (the ‘Council’) and the various district and borough Councils of Hertfordshire (see attached - District and borough councils | Hertfordshire County Council) to develop proposals for local government reorganisation (LGR) in Hertfordshire with the aim of re-organising the current two-tier system of local government into a single tier of local government with one or more unitary councils for the whole of the Hertfordshire area. In July 2026, Government issued its decision to move forward with the implementation of four unitary councils in Hertfordshire, with reorganisation originally expected to take effect on 1 April 2028. Thereafter, following that decision, Government announced a full pause and review of Hertfordshire’s LGR programme on 7 September 2026 and the Council is currently awaiting the outcome of that review. If LGR proceeds in Hertfordshire, existing contracts held by the Council and the district and borough Councils of Hertfordshire are expected to transfer to their successor authorities on vesting day in accordance with the Local Government and Public Involvement in Health Act 2007 and the Local Government (Structural Changes) (Transfer of Functions, Property, Rights and Liabilities) Regulations 2008.
As these reforms may occur during the term of this contract and result in changes to the form, structure, size and shape of local government in Hertfordshire, they are a known risk to the Council within the meaning of paragraph 6, Schedule 8 of the Procurement Act 2023 (the Act)- in that the reforms could jeopardise the satisfactory performance of the contract but because the nature and extent of the reforms are presently unknown, it is not possible to address the risks in the contract. If these risks materialise, the contract may need to be modified under paragraph 5 of Schedule 8 of the Act. Such modification could include, but not be limited to, the need to replace the contracting authority with a successor public authority and/or vary the structure, scope, nature and/or geographical location/boundary within which the contract is delivered.
Tenderers should note that any variation(s) to the terms and conditions of the contract will be made in accordance with its terms.
How to participate & submission route
Official notice Submit via In-tend- Requests to participate (first stage)
- —
- Tender submission deadline
- 20 Nov 2026, 12:00 GMT
- Clarification deadline
- 6 Nov 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
1 Jul 2025 → 1 Jul 2027 · 8 dates- Planning notice published1 Jul 2025, 10:09 BST
- Market engagement1 Aug 2025, 23:59 BST
To access the PME documentation please visit the Council's e-tendering system Supply Hertfordshire, run by Intend at in-tendhost.co.uk/supplyhertfordshire ↗ and follow the on-screen guidance.
To participate in this PME, organisations must return their completed Supplier Questionnaire (Appendix A of the PME Document), together with any supporting documents, through the Correspondence area of the project on Supply Hertfordshire by the return deadline of 12.00 Noon on 1st August 2025, as per the PME documentation and e-tendering system.
Supplier Questionnaires received after the deadline may not be reviewed at the Council's sole discretion.
Please make sure that you have submitted your Supplier Questionnaire following the instructions within the PME documentation and e-tendering system. The Council will not be held accountable for any errors made by an organisation in submitting their Supplier Questionnaire.
If you are experiencing problems with the Supply Hertfordshire website, In-Tend offer a help section which includes a dedicated UK support desk which can be contacted via email: [email protected] or Telephone: +44 1144070065 for any website/technical questions, Monday to Friday, 8:30-17:00.
Participation in the PME will be at each organisation's own cost. No expense in responding to this PME will be reimbursed by the Council.
- Next notice expected334 days ago24 Nov 2025, 22:59 GMT
- Tender notice published1 day ago23 Oct 2026, 12:40 BST
- Today24 Oct 2026
- Clarification questions byin 13 days6 Nov 2026, 12:00 GMT
- Submission deadlinein 27 days20 Nov 2026, 12:00 GMT
- Award decision expected byin 88 days20 Jan 2027, 23:59 GMT
- Contract startsin 249 days1 Jul 2027, 00:00 BST
Notice history
7 events · 3 releases on Find a Tender · since 1 Jul 2025- Preliminary market engagement notice published1 Jul 2025, 10:09 BSTUK2
- Preliminary market engagement notice published1 Jul 2025, 10:20 BSTUK2
- Tender notice published23 Oct 2026, 12:40 BSTUK4
- Published value published: £10,500,00023 Oct 2026, 12:40 BST
- Status changed to active23 Oct 2026, 12:40 BST
- Procurement method changed23 Oct 2026, 12:40 BST
- Deadline published: 20 Nov 2026, 12:00 GMT23 Oct 2026, 12:40 BST
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Please either register or log in to the above web address, and then 'express interest' and 'opt in' in order to view the full set of documentation relating to this tender opportunity
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender