Find a TenderAwardedContract details notice
Published 2 Apr 2025, 10:46 BST

Official UK procurement notice

HCC - 12/25 - Provision of County Wide Advocacy Service and One Stop Shops for Victims and Survivors of Violence against Women and Girls

Official notice

Authority: Hertfordshire County Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£13,200,000≈ £4.4m / year · £15,840,000 inc. VAT · 1 value update0.9% above published estimate
Submissions closed 23 Jan 2026awarded 10 Mar 2026
Awarded to Refuge
Contract term 3 yrsends 30 Jun 2029 · up to 30 Jun 2031 with extensions · starts 1 Jul 2026

What is being bought

Published requirement description

Hertfordshire County Council went out to Procurement for the Provision of County Wide Advocacy Service and One Stop Shops for Victims and Survivors of Violence against Women and Girls. This is a UK7 Contract Details Notice and this opportunity has now closed.

CPV: Guidance and counselling services · Health and social work services · Other community, social and personal services · Provision of services to the community

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£13,200,000
Contract period: 1 Jul 2026 – 30 Jun 2029 (3 yrs) · up to 30 Jun 2031 with extensionsValue: £13,200,000 exc. VAT · £15,840,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: The Initial Contract Period is three (3) years with the option to extend for up to two (2) further years, year on year and subject to available funding

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price - 20%
  • Quality - 80%: Broken down as above in the weighting description

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Apr 2025, 10:46 BST
Last source update
5 Aug 2026, 17:02 BST
Award evaluation window
Submission end – 16 Mar 2026
Authority reference
HCC2516934
FTS notice number
2025/S 000-082077
Latest notice
Contract details notice (UK7)
Classification (CPV)
Guidance and counselling servicesHealth and social work servicesOther community, social and personal servicesProvision of services to the community
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-04fbc7 Find a Tender
Contract terms summary

Invoices are to be submitted to the Council, in accordance with the Prices and Payment clause in the Conditions of Contract. Payments of the Charges shall be made via the Controcc system each quarter in advance, for one quarter of the annual Charges. Payment will normally be made within thirty (30) days of receipt of a correct invoice.

Review and risk notes
Risks

The Contract will be based on the Council's standard contract terms included with the tender documents. There are no known immediate risks to performance during the initial three-year fixed term of this contract. However, a key strategic risk relates to future UK policy changes abolishing the Police and Crime Commissioner’s Office (who will be a party to the contract) and local government reorganisation and devolution arrangements. Such changes could directly affect the structure, scope, or continuation of the contract during the initial 3 year contract term and beyond. While no decisions have been made at this stage, the contracting authority is actively monitoring the evolving landscape. Suppliers should be aware that any resulting implications will be managed in accordance with applicable legislation and the contract terms, particularly the Change Control provisions at paragraph 3 of Schedule 7 of the draft contract. These include the parties cooperating in good faith to agree the terms of any required change, and if the parties cannot agree the change a right for the contracting authority to terminate the contract on not less than 3 months’ written notice to the Contractor.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
23 Jan 2026, 12:00 GMT
Clarification deadline
9 Jan 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Apr 2025 → 5 Aug 2026 · 9 dates
  1. Planning notice published
    2 Apr 2025, 10:46 BST
  2. Market engagement
    8 Aug 2025, 23:59 BST

    If you would like to attend, please email [email protected] to receive an invite.

    You will then be sent the questions that will be discussed on the day, though these may be subject to change. These do not need to be answered prior to the PME but are being provided to allow preparation for the day's discussion.

    Participation in the PME will be at each organisation's own cost. No expense in responding to this PME will be reimbursed by the Council.

  3. Tender notice published315 days ago
    11 Dec 2025, 14:48 GMT
  4. Clarification questions by286 days ago
    9 Jan 2026, 12:00 GMT
  5. Submission deadline272 days ago
    23 Jan 2026, 12:00 GMT
  6. Assessment summaries sent227 days ago
    10 Mar 2026
  7. Award decision expected by220 days ago
    16 Mar 2026, 23:59 GMT
  8. Contract starts114 days ago
    1 Jul 2026, 00:00 BST
  9. Latest notice published78 days ago
    5 Aug 2026, 17:02 BST

Notice history

11 events · 5 releases on Find a Tender · since 2 Apr 2025
  1. Preliminary market engagement notice published
    2 Apr 2025, 10:46 BST
    UK2
  2. Preliminary market engagement notice published
    23 Jul 2025, 17:05 BST
    UK2
  3. Tender notice published
    11 Dec 2025, 14:48 GMT
    UK4
  4. Published value published: £13,200,000
    11 Dec 2025, 14:48 GMT
  5. Status changed to active
    11 Dec 2025, 14:48 GMT
  6. Procurement method changed
    11 Dec 2025, 14:48 GMT
  7. Deadline published: 23 Jan 2026, 12:00 GMT
    11 Dec 2025, 14:48 GMT
  8. Contract award notice published
    10 Mar 2026, 13:51 GMT
    UK6
  9. Status changed to complete
    10 Mar 2026, 13:51 GMT
  10. Contract signature expected
    30 Apr 2026, 23:59 BST
    scheduled
  11. Contract details notice published
    5 Aug 2026, 17:02 BST
    UK7
Routine re-releases (5)
  • 2025-07: 1 release · 23 Jul 2025
  • 2025-04: 1 release · 2 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £13,322,8391 award exc. VAT
Bids received 21 from SMEs
Named bidders 2published on the award notice
Contracts signed 1latest 1 Jul 2026
Awarded toValueDateStatus
RefugeVCSE1 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2031Extensions: The Initial Contract Period is three (3) years with the option to extend for up to two (2) further years, year on year and subject to available funding£13,322,83910 Mar 2026Awarded

Contracts

  • HCC - 12/25 - Provision of County Wide Advocacy Service and One Stop Shops for Victims and Survivors of Violence against Women and Girls · RefugeVCSE

    Signed
    1 Jul 2026
    Value
    £13,322,839
    Period
    1 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2031 with extensions
    Status
    active
    Extensions
    The Initial Contract Period is three (3) years with the option to extend for up to two (2) further years, year on year and subject to available funding

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Hertfordshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PWJT-5264-WYMY Robertson House, Six Hills Way, Stevenage, East of England, SG1 2FQContact name, email

Bidders & participating suppliers

3 commercial parties on the notice · 2 awarded
  • One YMCABidder / tendererGB-PPON: PLZR-5551-DDYH Charter Place, Watford, East of England, WD172RT
  • REFUGEAwarded supplierGB-COH: 01412276GB-PPON: PGLZ-8877-HRYX 92 C/O Fora, Tintagel House (Th), London, London, SE1 7TYContact email
  • RefugeAwarded supplierGB-PPON: PGLZ-8877-HRYX 92 C/O Fora, Tintagel House (Th), 92 Albert Embankment, London, London, SE1 7TYContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsPlease either register or log in to the above web address, and then 'express interest' and 'opt in' in order to view the full set of documentation relating to this tender opportunity

Notices published for this procedure