Find a Tender
complete
Official procurement procedure
Financial Inclusion Service
No classification published
Location not published
Published value
£3,600,000
Submission deadline 1 Jun 2026, 12:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: LONDON & QUADRANT HOUSING TRUST: "Financial Inclusion Service". Published status: complete. Published value: £3,600,000. 1 published lot. Recorded submission deadline: 1 Jun 2026, 12:00 BST. See the official notice for participation instructions.
| Contracting Authority | LONDON & QUADRANT HOUSING TRUST | Scope & Categories | Not published | Submission Window | Closed 1 Jun 2026, 12:00 BST |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | £3,600,000 |
Bidder Intelligence · Authority Profile: LONDON & QUADRANT HOUSING TRUST
Market Analytics
Derived from OCDS awards & bid statistics
Published history for LONDON & QUADRANT HOUSING TRUST. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
6.9Bids / Report
Supplier ConcentrationModerate Concentration
FAITHORN FARRELL TIMMS LLPTop vendor: 44% of attributable valuePayment Terms
Check noticePublished terms
Coverage: 16 active published awards; 17 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
| Supplier Name | Historic Awards | Attributable GBP Value |
|---|---|---|
| FAITHORN FARRELL TIMMS LLP | 1 win | £76,258 |
| CLEAR INSURANCE MANAGEMENT LIMITED | 1 win | £33,600 |
| ZURICH INSURANCE COMPANY LTD | 1 win | £33,600 |
| centremapslive | 1 win | £30,000 |
Procedure terms
Contracting AuthorityLONDON & QUADRANT HOUSING TRUST | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published26 Aug 2026, 12:29 BST | Last source update26 Aug 2026, 12:29 BST | Recurring procurementNot published |
ClassificationNot published | ||
Delivery areaLocation not published | ||
OCIDocds-h6vhtk-059480 | ||
What is being bought
L&Q is relaunching its financial inclusion offer following its merger with Trafford Housing Trust, with the intention of providing all L&Q residents, irrespective of location, with a reliable, repeatable and consistent platform of financial inclusion services. These will include debt advice, welfare rights support and energy advice, all backed by a high quality triage service. The procured advice services will provide:
• Triage for all customers referred to our financial inclusion offer, streaming customers either to a phone-based solution for low-need cases, or to our in-house team for high-need, vulnerable residents and complex cases requiring sustained intervention, and high quality referral of customers unsuited for either to external services which meet their needs. We anticipate up to 7000 referrals annually
• Provision of the phone-based solution for low-need cases, comprising debt advice, welfare rights support and advice, and energy advice. We anticipate approximately 2400 unique individuals accessing this aspect of the service annually, with the remainder moved over to our in-house team by high quality referral and handover
What changed
From the official release history
- Official notice release published
26 Aug 2026, 12:29 BST - tender value changed
7 Jul 2026, 17:44 BST - Status changed to complete
7 Jul 2026, 17:44 BST - Official notice release published
7 Jul 2026, 17:44 BST - Submission deadline changed to published date
7 Jul 2026, 17:44 BST - Published value updated to £3,600,000
5 May 2026, 13:09 BST - Status changed to active
5 May 2026, 13:09 BST - Official notice release published
5 May 2026, 13:09 BST - Submission deadline changed to 1 Jun 2026, 12:00 BST
5 May 2026, 13:09 BST - Official notice release published
11 Sept 2025, 10:25 BST - tender value changed
4 Sept 2025, 16:36 BST - Status changed to planned
4 Sept 2025, 16:36 BST - Official notice release published
4 Sept 2025, 16:36 BST - Buyer information updated
4 Sept 2025, 16:36 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcompletePublished valueNot publishedThe source published no individual title or description for this lot.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
26 Aug 2026, 12:29 BST - Submission deadline
1 Jun 2026, 12:00 BST - Award active
Not published · Not published - Contract active
Signed 7 Aug 2026, 00:00 BST · £4,400,000
Commercial outcome and competition
Awards AURIGA SERVICES LIMITED Not published · Not published · active |
Contracts Contract £4,400,000 · signed 7 Aug 2026, 00:00 BST · active Contract period: 1 Oct 2026, 00:00 BST — 30 Sept 2028, 23:59 BST |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
LONDON & QUADRANT HOUSING TRUST
Contracting authority GB-COH-IP030441Documents (1)
Official links; attachments are not copied
Related procedures (0)
No related procedures published