EngageOne Maintenance and Support

{
  "id": "060911-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-09-30T14:24:41+01:00",
  "ocid": "ocds-h6vhtk-05a4fb",
  "buyer": {
    "id": "GB-FTS-151668",
    "name": "STUDENT LOANS COMPANY"
  },
  "awards": [
    {
      "id": "060911-2025-2024-TR-0095-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-01373158",
          "name": "Precisely Software Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-05a4fb",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "24 months maintenance and support for EngageOne software. Software is on-premise.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC"
          },
          {
            "region": "UKD"
          },
          {
            "region": "UKE"
          },
          {
            "region": "UKF"
          },
          {
            "region": "UKG"
          },
          {
            "region": "UKH"
          },
          {
            "region": "UKI"
          },
          {
            "region": "UKJ"
          },
          {
            "region": "UKK"
          },
          {
            "region": "UKM"
          }
        ]
      }
    ],
    "title": "EngageOne Maintenance and Support",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "24 months maintenance and support for EngageOne software.",
    "classification": {
      "id": "72222300",
      "scheme": "CPV",
      "description": "Information technology services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The EngageOne suite supports SLCs customer journey and is anticipated to be required for the period of the contract. SLC require to procure the annual maintenance and support for this product suite, as the licences are owned perpetually and ensures the supplier's support in the event of any issues with the licences. Precisely Software Limited are the sole proprietor of the EngageOne suite and as such no other supplier can offer the maintenance and support of these licences. As such, the requirements cannot be procured competitively. As a result, it is considered that PCR Regulation 32, sub section (2)(b)(ii) applies.\nPCR Regulation 32\n32.-(1) In the specific cases and circumstances laid down in this regulation, contracting authorities may award public contracts by a negotiated procedure without prior publication.\nGeneral grounds\n(2) The negotiated procedure without prior publication may be used for public works contracts, public supply contracts and public service contracts in any of the following cases:-\n(b) where the works, supplies or services can be supplied only by a particular economic operator for any of the following reasons:-\n(ii) competition is absent for technical reasons,\nbut only, in the case of paragraphs (ii) and (iii), where no reasonable alternative or substitute exists and the absence of competition is not the result of an artificial narrowing down of the parameters of the procurement;",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-151668",
      "name": "STUDENT LOANS COMPANY",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC13",
        "locality": "Darlington",
        "postalCode": "DL11RW",
        "countryName": "United Kingdom",
        "streetAddress": "Memphis Building Lingfield Point"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/student-loans-company",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "legalName": "STUDENT LOANS COMPANY",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Amanda Scott",
        "email": "amanda_scott@slc.co.uk"
      }
    },
    {
      "id": "GB-COH-01373158",
      "name": "Precisely Software Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ",
        "locality": "Reading",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "01373158",
        "scheme": "GB-COH",
        "legalName": "Precisely Software Limited"
      }
    },
    {
      "id": "GB-FTS-151669",
      "name": "SLC",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Glasgow",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "SLC"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "060911-2025-2024-TR-0095-1",
      "value": {
        "amount": 684204.66,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "060911-2025-2024-TR-0095-1",
      "dateSigned": "2024-12-20T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}