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AwardedFind a Tender · award Update

DHSC: CNO: National Breast Feeding Helpline 2026-2031

Buyer: Department of Health & Social Care →

View official notice ↗Official source

BuyerDepartment of Health & Social Care
StatusAwarded
Deadline4 Jun 2026
Value£5,598,500
Published2 Jul 2026

What is being bought

Delivery of the National Breastfeeding Helpline, which provides breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimelightTouch
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

DHSC: OHID: National Breast Feeding Helpline 2026

Statusactive
Value£4,978,957
Contract periodFrom 14 Jul 2026 to 13 Apr 2029

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-052446
Latest release ID062246-2026
Latest release timestampThu Jul 02 2026 12:14:43 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/040116-2026
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release9

Notice history

DateEventReference
2 Jul 2026awardUpdate, contractUpdate062246-2026
2 Jul 2026award, contract062237-2026
30 Apr 2026tenderUpdate040116-2026
30 Apr 2026tender040093-2026
18 Aug 2025planningUpdate049663-2025
18 Aug 2025planning049662-2025
23 May 2025planning026881-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (7 releases)
2 Jul 2026 · 062246-2026 · awardUpdate, contractUpdate
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      "id": "GB-FTS-184168",
      "name": "Families and Babies",
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        "tenderer"
      ],
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        "locality": "Wakefield",
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        "streetAddress": "95 Cathedral Walk The Ridings"
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      "id": "GB-FTS-184169",
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2 Jul 2026 · 062237-2026 · award, contract
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30 Apr 2026 · 040116-2026 · tenderUpdate
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30 Apr 2026 · 040093-2026 · tender
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    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "Tender must be submitted via esourcing portal Atamis.\nThe opportunity will be available on the Health Family Atamis eTendering System. You must be registered to have full access to all documents. Select this link to access and register your organisation to the Atamis system https://health-family.force.com/s/Welcome, if you have not already done so. Registration is free of charge. You can search for the project by using the contract reference.\nOnce you have found the Opportunity, press the ‘Register Interest’ button to register your interest. This will make the project to appear on ‘My proposals and quotes’. From there you can review documents, send clarification messages, submit the response, or decline to respond, if you decide not to participate in the opportunity. For full details on the instruction to tender and terms of participations please refer to the Invitation to Tender document.",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PMQG-9965-CHZR",
      "name": "Department of Health & Social Care",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1H 0EU",
        "countryName": "United Kingdom",
        "streetAddress": "39 Victoria Street"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/department-of-health-and-social-care",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PMQG-9965-CHZR",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Bella Engles",
        "email": "ccsinbox@dhsc.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
18 Aug 2025 · 049663-2025 · planningUpdate
{
  "id": "049663-2025",
  "tag": [
    "planningUpdate"
  ],
  "date": "2025-08-18T22:17:10+01:00",
  "ocid": "ocds-h6vhtk-052446",
  "buyer": {
    "id": "GB-PPON-PMQG-9965-CHZR",
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  "tender": {
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        }
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    ],
    "items": [
      {
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          },
          {
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          },
          {
            "id": "72253000",
            "scheme": "CPV",
            "description": "Helpdesk and support services"
          }
        ]
      }
    ],
    "title": "DHSC: OHID: National Breast Feeding Helpline 2026",
    "value": {
      "amount": 3144000,
      "currency": "GBP",
      "amountGross": 3772800
    },
    "status": "planned",
    "amendments": [
      {
        "id": "049663-2025",
        "description": "Amend Reference."
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
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    },
    "description": "We are intending to re-procure for a provider to deliver the National Breastfeeding Helpline, which provides breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK. The Department of Health and Social Care will be running a market engagement event on Wednesday 17th September at 10am.\nIf you would like to register your interest to attend the market engagement event for this procurement, please email Matt Land (CCSInbox@dhsc.gov.uk) by 5pm on Monday 15th September 2025.\nPlease note that due to annual leave, potential providers may not receive an acknowledgement of their email registering interest in the event until Friday 5th September 2025. \nPotential providers are requested to nominate a maximum of three (3) individuals to attend the market engagement event. \nFor the avoidance of doubt, this is not a call for competition and DHSC are under no obligation to proceed with any formal procurement procedure. The market engagement exercise is being used as an opportunity to gather feedback to better understand market capabilities, refine the procurement strategy, and encourage supplier engagement.",
    "communication": {
      "futureNoticeDate": "2025-10-20T23:59:59+01:00"
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      "contactPoint": {
        "name": "Matt Land - Commercial Lead",
        "email": "ccsinbox@dhsc.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "049663-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/049663-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-08-18T22:17:10+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-09-15T23:59:59+01:00",
        "description": "As described in this preliminary engagement notice, DHSC is seeking potential providers who are interested in bidding for the National Breastfeeding Helpline, which will provide breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK. Potential providers should register their interest by the date specified within this notice. Following the market engagement event, DHSC will issue follow-up questionnaires to attendees to obtain feedback on the outline specification, and the likelihood of success of the procurement."
      }
    ]
  },
  "initiationType": "tender"
}
18 Aug 2025 · 049662-2025 · planning
{
  "id": "049662-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-08-18T22:15:21+01:00",
  "ocid": "ocds-h6vhtk-052446",
  "buyer": {
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    ],
    "items": [
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          {
            "id": "72253000",
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    ],
    "title": "DHSC: OHID: National Breast Feeding Helpline 2026",
    "value": {
      "amount": 3144000,
      "currency": "GBP",
      "amountGross": 3772800
    },
    "status": "planned",
    "legalBasis": {
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      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
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      "futureNoticeDate": "2025-10-20T23:59:59+01:00"
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      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "049662-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/049662-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-08-18T22:15:21+01:00"
      }
    ],
    "milestones": [
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        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-09-15T23:59:59+01:00",
        "description": "As described in this preliminary engagement notice, DHSC is seeking potential providers who are interested in bidding for the National Breastfeeding Helpline, which will provide breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK. Potential providers should register their interest by the date specified within this notice. Following the market engagement event, DHSC will issue follow-up questionnaires to attendees to obtain feedback on the outline specification, and the likelihood of success of the procurement."
      }
    ]
  },
  "initiationType": "tender"
}
23 May 2025 · 026881-2025 · planning
{
  "id": "026881-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-05-23T16:08:37+01:00",
  "ocid": "ocds-h6vhtk-052446",
  "buyer": {
    "id": "GB-PPON-PMQG-9965-CHZR",
    "name": "DHSC, London"
  },
  "tender": {
    "id": "W185258",
    "lots": [
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        "suitability": {
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        "contractPeriod": {
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          "startDate": "2026-04-01T00:00:00+01:00",
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          },
          {
            "id": "85312320",
            "scheme": "CPV",
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          }
        ]
      }
    ],
    "title": "DHSC: PCP - National Breast Feeding Helpline 2026",
    "value": {
      "amount": 3144000,
      "currency": "GBP",
      "amountGross": 3772800
    },
    "status": "planned",
    "legalBasis": {
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      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
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    "communication": {
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    "aboveThreshold": true,
    "mainProcurementCategory": "services"
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        "description": "Pipeline notice on Find a Tender",
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  "initiationType": "tender"
}