Lot 1
No lot description published.
Statuscomplete
View official notice ↗Official source
Delivery of the National Breastfeeding Helpline, which provides breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK.
No lot description published.
No usable CPV category has been published, so a comparable market set cannot yet be built.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
No documents are published in the current source record.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-052446 |
|---|---|
| Latest release ID | 062246-2026 |
| Latest release timestamp | Thu Jul 02 2026 12:14:43 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | https://www.find-tender.service.gov.uk/Notice/040116-2026 |
| Tender status | complete |
| Procurement method | open |
| Procurement method details | Open procedure |
| Main procurement category | Not published |
| Above threshold | Not published |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 1 |
| Tender items in source | 0 |
| Tender documents in source | 0 |
| Awards in latest release | 1 |
| Contracts in latest release | 0 |
| Parties in latest release | 9 |
| Date | Event | Reference |
|---|---|---|
| 2 Jul 2026 | awardUpdate, contractUpdate | 062246-2026 |
| 2 Jul 2026 | award, contract | 062237-2026 |
| 30 Apr 2026 | tenderUpdate | 040116-2026 |
| 30 Apr 2026 | tender | 040093-2026 |
| 18 Aug 2025 | planningUpdate | 049663-2025 |
| 18 Aug 2025 | planning | 049662-2025 |
| 23 May 2025 | planning | 026881-2025 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
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"dueDate": "2025-09-15T23:59:59+01:00",
"description": "As described in this preliminary engagement notice, DHSC is seeking potential providers who are interested in bidding for the National Breastfeeding Helpline, which will provide breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK. Potential providers should register their interest by the date specified within this notice. Following the market engagement event, DHSC will issue follow-up questionnaires to attendees to obtain feedback on the outline specification, and the likelihood of success of the procurement."
}
]
},
"initiationType": "tender"
}{
"id": "049662-2025",
"tag": [
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],
"date": "2025-08-18T22:15:21+01:00",
"ocid": "ocds-h6vhtk-052446",
"buyer": {
"id": "GB-PPON-PMQG-9965-CHZR",
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},
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{
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"vcse": true
},
"contractPeriod": {
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"startDate": "2026-04-01T00:00:00+01:00",
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}
}
],
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"additionalClassifications": [
{
"id": "85312310",
"scheme": "CPV",
"description": "Guidance services"
},
{
"id": "79512000",
"scheme": "CPV",
"description": "Call centre"
},
{
"id": "72253000",
"scheme": "CPV",
"description": "Helpdesk and support services"
}
]
}
],
"title": "DHSC: OHID: National Breast Feeding Helpline 2026",
"value": {
"amount": 3144000,
"currency": "GBP",
"amountGross": 3772800
},
"status": "planned",
"legalBasis": {
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"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"description": "We are intending to re-procure for a provider to deliver the National Breastfeeding Helpline, which provides breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK. The Department of Health and Social Care will be running a market engagement event on Wednesday 17th September at 10am.\nIf you would like to register your interest to attend the market engagement event for this procurement, please email Matt Land (CCSInbox@dhsc.gov.uk) by 5pm on Monday 15th September 2025.\nPlease note that due to annual leave, potential providers may not receive an acknowledgement of their email registering interest in the event until Friday 5th September 2025. \nPotential providers are requested to nominate a maximum of three (3) individuals to attend the market engagement event. \nFor the avoidance of doubt, this is not a call for competition and DHSC are under no obligation to proceed with any formal procurement procedure. The market engagement exercise is being used as an opportunity to gather feedback to better understand market capabilities, refine the procurement strategy, and encourage supplier engagement.",
"communication": {
"futureNoticeDate": "2025-10-20T23:59:59+01:00"
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"mainProcurementCategory": "services"
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"address": {
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"country": "GB",
"locality": "London",
"postalCode": "SW1H 0EU",
"countryName": "United Kingdom",
"streetAddress": "39 Victoria Street"
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],
"language": "en",
"planning": {
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"id": "049662-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/049662-2025",
"format": "text/html",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"documentType": "marketEngagementNotice",
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"milestones": [
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"id": "engagement",
"type": "engagement",
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"description": "As described in this preliminary engagement notice, DHSC is seeking potential providers who are interested in bidding for the National Breastfeeding Helpline, which will provide breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK. Potential providers should register their interest by the date specified within this notice. Following the market engagement event, DHSC will issue follow-up questionnaires to attendees to obtain feedback on the outline specification, and the likelihood of success of the procurement."
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},
"initiationType": "tender"
}{
"id": "026881-2025",
"tag": [
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"date": "2025-05-23T16:08:37+01:00",
"ocid": "ocds-h6vhtk-052446",
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"name": "DHSC, London"
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"tender": {
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"suitability": {
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"vcse": true
},
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"endDate": "2029-03-31T23:59:59+01:00",
"startDate": "2026-04-01T00:00:00+01:00",
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{
"id": "79512000",
"scheme": "CPV",
"description": "Call centre"
},
{
"id": "85312320",
"scheme": "CPV",
"description": "Counselling services"
}
]
}
],
"title": "DHSC: PCP - National Breast Feeding Helpline 2026",
"value": {
"amount": 3144000,
"currency": "GBP",
"amountGross": 3772800
},
"status": "planned",
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"description": "Procurement for the delivery of the National Breastfeeding Helpline, providing breastfeeding information and support via a 24-hour helpline for families across the UK. Dates and contract values are estimated and are subject to change.",
"communication": {
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"aboveThreshold": true,
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"language": "en",
"planning": {
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"url": "https://www.find-tender.service.gov.uk/Notice/026881-2025",
"format": "text/html",
"noticeType": "UK1",
"description": "Pipeline notice on Find a Tender",
"documentType": "plannedProcurementNotice",
"datePublished": "2025-05-23T16:08:37+01:00"
}
]
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"initiationType": "tender"
}