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AwardedFind a Tender · award

Community Based Domestic Abuse Support Services to RBWM

Buyer: Royal Borough of Windsor & Maidenhead →

BuyerRoyal Borough of Windsor & Maidenhead
StatusAwarded
DeadlineNot published
ValueValue not published
Published26 Mar 2026

What is being bought

The Royal Borough of Windsor and Maidenhead (RBWM) needed to establish a new contract for provision of a high-quality, trauma-informed, community-based domestic abuse support service for adults and children affected by domestic abuse, living in RBWM. The contract will be running from 1 April 26 to 31 March 2029and there is a provision for a further one year extension up to 31 March 2030.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimelightTouch
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

1

Statusactive
Value£773,000

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-050dae
Latest release ID027703-2026
Latest release timestampThu Mar 26 2026 09:53:02 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
26 Mar 2026award, contract027703-2026
6 Jan 2026award, contract000778-2026
29 Jul 2025tender043974-2025
7 May 2025planning019324-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    ],
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Complete JSON history (4 releases)
26 Mar 2026 · 027703-2026 · award, contract
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6 Jan 2026 · 000778-2026 · award, contract
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29 Jul 2025 · 043974-2025 · tender
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      "scheme": "UKPGA"
    },
    "recurrence": {
      "dates": [
        {
          "startDate": "2029-07-29T23:59:59+01:00"
        }
      ]
    },
    "awardPeriod": {
      "endDate": "2026-01-15T23:59:59Z"
    },
    "description": "The Royal Borough of Windsor and Maidenhead (RBWM) seeks to establish a new contract for provision of  a high-quality, trauma-informed, community-based domestic abuse support service for adults and children affected by domestic abuse, living in RBWM. This Service will form a critical part of the borough's response to domestic abuse as outlined in RBWM's Domestic Abuse Strategy and the requirements of the Domestic Abuse Act 2021.  The Service will work collaboratively with statutory and voluntary agencies, placing survivors at the heart of delivery. Full details of the requirements are included in the ITT Specification.",
    "tenderPeriod": {
      "endDate": "2025-09-03T13:00:00+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2025-08-20T13:00:00+01:00"
    },
    "hasRecurrence": true,
    "specialRegime": [
      "lightTouch"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "All submissions need to be done via the Bravo portal\nhttps://public.bravosolution.co.uk/esop/guest/login.do\nSuppliers will need to register for access to the Jaggaer platform.\nRegister your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal https://public.bravosolution.co.uk/web/login.html and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure).\nFor further guidance on how to register on The Public Sector Procurement Portal hosted by Bravo Solution you can watch the video available via the following link - http://www.screencast.com/t/o6NHgMNjnf?_ncp=1502113290076.897-1  Please note that despite the Bravo Advantage 16 branding the instructions and guidance in the video are correct and apply to the Public Sector Procurement Portal.",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PJQM-1124-QDHW",
      "name": "Royal Borough of Windsor & Maidenhead",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ11",
        "country": "GB",
        "locality": "Maidenhead",
        "postalCode": "SL6 1RF",
        "countryName": "United Kingdom",
        "streetAddress": "St Ives Road"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PJQM-1124-QDHW",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@rbwm.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
7 May 2025 · 019324-2025 · planning
{
  "id": "019324-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-05-07T11:56:12+01:00",
  "ocid": "ocds-h6vhtk-050dae",
  "buyer": {
    "id": "GB-PPON-PJQM-1124-QDHW",
    "name": "Royal Borough of Windsor & Maidenhead"
  },
  "tender": {
    "id": "ocds-h6vhtk-050dae",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKD",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKE",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKF",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKG",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKH",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKJ",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85300000",
            "scheme": "CPV",
            "description": "Social work and related services"
          }
        ]
      }
    ],
    "title": "Provision of support for domestic abuse victims",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Royal Borough of Windsor and Maidenhead (RBWM) is preparing to commission a new Domestic Abuse (DA) Support Service. To ensure that the service meets local needs and aligns with best practices, we are engaging with the market to gather insights from potential providers. The information collected will inform/play part in  the development of the service specification for new contract provisions. \nWe invite interested organisations to complete this questionnaire  and share their views on service /delivery challenges, opportunities  and innovation.",
    "specialRegime": [
      "lightTouch"
    ],
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PJQM-1124-QDHW",
      "name": "Royal Borough of Windsor & Maidenhead",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ11",
        "country": "GB",
        "locality": "Maidenhead",
        "postalCode": "SL6 1RF",
        "countryName": "United Kingdom",
        "streetAddress": "St Ives Road"
      },
      "details": {
        "url": "https://rbwm.gov.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PJQM-1124-QDHW",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@rbwm.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "019324-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/019324-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-05-07T11:56:12+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-05-20T23:59:59+01:00",
        "description": "The Royal Borough of Windsor and Maidenhead (RBWM) is preparing to commission a new Domestic Abuse (DA) Support Service. To ensure that the service meets local needs and aligns with best practices, we are engaging with the market to gather insights from potential providers. The information collected will inform/play part in  the development of the service specification for new contract provisions. \nWe invite interested organisations to complete the attached questionnaire  and share their views on service /delivery challenges, opportunities  and innovation. Please be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach.\nPlease be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach.\nMARKET ENGAGEMENT QUESTIONNAIRE\n(please complete and email to sophie.swadling@rbwm.gov.uk by 20th of May 2025)\nA. Organisational Information\n1.\tOrganisation Name:\n2.\tRegistered Address:\n3.\tContact Name & Position:\n4.\tContact Email & Telephone:\n5.\tOrganisation Type (e.g., Charity, Private Provider, Public Sector, Social Enterprise):\n6.\tDo you currently provide domestic abuse services? (Yes/No)\no\tIf yes, where and how long for?\n7.\tAre you part of any existing DA partnerships, frameworks, or networks?\n________________________________________\nB. Challenges, Innovation & Sustainability\n8.\tWhat, in your view, are the key challenges in delivering DA services?\n9.\tWhat innovations, emerging practices or different approaches can be implemented to enhance DA services?\n10.\tHow do you ensure service sustainability and scalability, particularly in limited funding environment?\n________________________________________\nC. Collaboration & Partnership Working\n11.\tAre there any specific gaps in the partnership working arrangements for DA services, that you have experienced recently which you believe should be always addressed promptly?\n_______________________________________\nD. Measuring Outcomes & Impact\n12.\tHow do you measure the impact and effectiveness of your services? Examples of your KPIs/ service levels (if possible) would be appreciated.\n________________________________________\nE. Contractual Considerations\n13.\tWhat contract length would you consider as optimal in terms of planning for provision of a stable and effective DA support service and why? \n14.\tAre there any specific risks or challenges you foresee in the commissioning and delivery of DA services for RBWM, which would prevent you from bidding for this service?\n________________________________________\nF.Additional \n15.\tPlease share any other comments/ information about this with us\nThank you very much for your participation."
      }
    ]
  },
  "initiationType": "tender"
}