Official UK procurement notice
Community Based Domestic Abuse Support Services to RBWM
Authority: The Royal Borough of Windsor and Maidenhead (Local council)
What is being bought
Published requirement descriptionThe Royal Borough of Windsor and Maidenhead (RBWM) needed to establish a new contract for provision of a high-quality, trauma-informed, community-based domestic abuse support service
for adults and children affected by domestic abuse, living in RBWM.
The contract will be running from 1 April 26 to 31 March 2029and there is a provision for a further one year extension up to 31 March 2030.
- The authority expects to re-tender this requirement around 29 Jul 2029, 23:59 BST.
CPV: Social work and related services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£773,000
- Economic & financial standing
As per the ITT documents
- Technical & professional ability
As per the ITT documents
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical aspect of the delivery: 85%
- Financial criteria: 15%
Published award criteria (2)
- Technical aspect of the delivery
- Financial criteria: As explained in the ITT documents
- Economic & financial standing
As per the ITT documents
- Technical & professional ability
As per the ITT documents
- Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 29 Jul 2029
- First published
- 7 May 2025, 11:56 BST
- Last source update
- 26 Mar 2026, 09:53 GMT
- Award evaluation window
- Submission end – 15 Jan 2026
- FTS notice number
2025/S 000-043974- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050daeFind a Tender
How it was run
Official notice- Submission deadline
- 3 Sept 2025, 13:00 BST
- Clarification deadline
- 20 Aug 2025, 13:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
All submissions need to be done via the Bravo portal
public.bravosolution.co.uk/esop/guest/login.do ↗
Suppliers will need to register for access to the Jaggaer platform.
Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal public.bravosolution.co.uk/web/login.html ↗ and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure).
For further guidance on how to register on The Public Sector Procurement Portal hosted by Bravo Solution you can watch the video available via the following link - www.screencast.com/t/o6NHgMNjnf ↗ Please note that despite the Bravo Advantage 16 branding the instructions and guidance in the video are correct and apply to the Public Sector Procurement Portal.
Timeline
7 May 2025 → 1 Apr 2026 · 10 dates- Planning notice published7 May 2025, 11:56 BST
- Market engagement20 May 2025, 23:59 BST
The Royal Borough of Windsor and Maidenhead (RBWM) is preparing to commission a new Domestic Abuse (DA) Support Service. To ensure that the service meets local needs and aligns with best practices, we are engaging with the market to gather insights from potential providers. The information collected will inform/play part in the development of the service specification for new contract provisions.
We invite interested organisations to complete the attached questionnaire and share their views on service /delivery challenges, opportunities and innovation. Please be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach.
Please be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach.
MARKET ENGAGEMENT QUESTIONNAIRE
(please complete and email to [email protected] by 20th of May 2025)
A. Organisational Information
- Organisation Name:
- Registered Address:
- Contact Name & Position:
- Contact Email & Telephone:
- Organisation Type (e.g., Charity, Private Provider, Public Sector, Social Enterprise):
- Do you currently provide domestic abuse services? (Yes/No)
o If yes, where and how long for?
- Are you part of any existing DA partnerships, frameworks, or networks?
________________________________________
B. Challenges, Innovation & Sustainability
- What, in your view, are the key challenges in delivering DA services?
- What innovations, emerging practices or different approaches can be implemented to enhance DA services?
- How do you ensure service sustainability and scalability, particularly in limited funding environment?
________________________________________
C. Collaboration & Partnership Working
- Are there any specific gaps in the partnership working arrangements for DA services, that you have experienced recently which you believe should be always addressed promptly?
_______________________________________
D. Measuring Outcomes & Impact
- How do you measure the impact and effectiveness of your services? Examples of your KPIs/ service levels (if possible) would be appreciated.
________________________________________
E. Contractual Considerations
- What contract length would you consider as optimal in terms of planning for provision of a stable and effective DA support service and why?
- Are there any specific risks or challenges you foresee in the commissioning and delivery of DA services for RBWM, which would prevent you from bidding for this service?
________________________________________
F.Additional
- Please share any other comments/ information about this with us
Thank you very much for your participation.
- Tender notice published29 Jul 2025, 16:03 BST
- Clarification questions by20 Aug 2025, 13:00 BST
- Submission deadline3 Sept 2025, 13:00 BST
- Assessment summaries sent289 days ago6 Jan 2026
- Award decision expected by279 days ago15 Jan 2026, 23:59 GMT
- Standstill ends278 days ago16 Jan 2026, 23:59 GMT
- Latest notice published209 days ago26 Mar 2026, 09:53 GMT
- Contract starts204 days ago1 Apr 2026, 00:00 BST
Notice history
10 events · 4 releases on Find a Tender · since 7 May 2025- Preliminary market engagement notice published7 May 2025, 11:56 BSTUK2
- Tender notice published29 Jul 2025, 16:03 BSTUK4
- Published value updated29 Jul 2025, 16:03 BST
- Status changed to active29 Jul 2025, 16:03 BST
- Procurement method changed29 Jul 2025, 16:03 BST
- Deadline published: 3 Sept 2025, 13:00 BST29 Jul 2025, 16:03 BST
- Contract award notice published6 Jan 2026, 15:50 GMTUK6
- Status changed to complete6 Jan 2026, 15:50 GMT
- Contract signature expected26 Jan 2026, 23:59 GMTscheduled
- Contract details notice published26 Mar 2026, 09:53 GMTUK7
Routine re-releases (4)
- 2025-05: 1 release · 7 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| THE DASH CHARITYVCSE1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2030Extensions: One year extension at RBWM discretion subject to satisfactory performance of the services · Options: only in event of unexpected additional service needs (the same service as in scope of the contract) if/when budget is available | £773,000 inc. VAT | 6 Jan 2026 | Awarded |
Contracts
Contract 1 · THE DASH CHARITYVCSE
- Signed
- 26 Feb 2026
- Value
- £773,000 inc. VAT
- Period
- 1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2030 with extensions
- Status
- active
- Extensions
- Subject to the RBWM discretion
3 agreed KPIs: Timing of Referral · Completion of Risk Assessment · Outreach Outcomes
- Timing of Referral
- Completion of Risk Assessment
- Outreach Outcomes
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders | 0 | 1 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice- THE DASH CHARITYAwarded supplier
- THE DASH CHARITYAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender