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Published 27 Aug 2024, 14:54 BST

Official UK procurement notice

263_25 Total Cleaning Service Solutions

Official notice

Authority: ESPO

Framework agreement6 lotsServicesOpen procedureSME suitable
Sectors: Chemical products (24)Electrical machinery, apparatus, equipment and consumables; lighting (31)Industrial machinery (42)
+1 moreCleaning & Environmental Services (90)
 Delivery: UK
Framework ceiling (notional)£88,000,000total for 6 lots · framework ceiling, not attributable revenue
Submissions closed 15 Oct 2024awarded 23 Jan 2025
Lots 6see the lot list below
Framework period 2 yrsends 31 Dec 2026 · extension options published · starts 1 Jan 2025

What is being bought6 lots · detail below

Published requirement description

The framework intends to provide a national solution that offers customers a range of cleaning services including general cleaning, deep and specialist cleaning, and decontamination systems and services. The framework was split into the following Lots:

  • Lot 1 - General Cleaning Services
  • Lot 2 - Deep and Specialist Cleaning Services
  • Lot 3A - HPV Decontamination Systems
  • Lot 3B - UVC Decontamination Systems
  • Lot 3C - HPV Decontamination Services
  • Lot 3D - UVC Decontamination Services

Lots 1, 2, 3C and 3D were to be awarded on a regional basis. Lots 3A and 3B on a national basis.

However, Lots 3A, 3B, 3C and 3D have not been awarded as a result of this procurement.

CPV: Cleaning and sanitation services · Cleaning services · Decontamination equipment · Environmental decontamination services · Graffiti removal services · Hydrogen peroxide · Sewer cleaning services · Ultraviolet lamps

How this framework works

From the published notice
Bids received
75 bids on the busiest of 2 lots · 49 suppliers appointed
Framework period
2 yrs from 1 Jan 2025

Lots and requirements (6)Procurement structure

6 lots · all with a published value · same evaluation weights on every lot

Every one of these 4 lots carries the same published figure, £3,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1General Cleaning ServicesCancelled 2 yrsPublished value£65,000,000

This Lot covers general cleaning services, including but not limited to:

  • The washing, buffing, mopping, sweeping and vacuuming of floors
  • The cleaning and vacuuming of mats and matwells
  • The cleaning of walls including paintwork, doors, door frames, window frames, and similar related items
  • The cleaning of furniture, fixtures and fittings including vertical and horizontal services, tables, desks, chairs, filing cabinets, cupboards, lockers, shelves, ledges, skirting boards, radiators, pipes, fire extinguishers, light switches, handrails, balustrades, and any other similar related items
  • The cleaning of internal glazing including mirrors, windows, glass doors and partitions
  • The cleaning of windows externally and cleaning of external areas
  • The cleaning of basins and general fittings including wash and hand basins, splashbacks, pipes, plugs, sink units, taps, drinking fountains, shower fittings, soap dispensers, towel dispensers and cabinets, hand dryers, toilet roll holders, sanitary towel disposal units, and any other similar related items
  • The cleaning of toilets including urinal channels and bowls, WC pans, seats, seat hinges, handles, chains, and cubicle walls
  • The internal and external cleaning of microwave ovens, refrigerators , cookers and any other similar related items
  • The emptying and cleansing of waste bins
  • The wiping and sanitising of phones and any other similar related items
  • The polish of bright metal work
  • Ad-hoc deep and specialist cleaning services are permitted under Lot 1 - General Cleaning when delivered as part of a wider general cleaning contract providing that the majority of cleaning services provided as part of the contract fall within the scope of general cleaning services.

For the avoidance of doubt, any service that falls under the scope of 'general cleaning' is permissible within Lot 1 of this Framework.

Contract period: 1 Jan 2025 – 31 Dec 2026 (2 yrs)
Delivery: UK · This Lot has been awarded on a regional basis.
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated values stated include the option period.Variant bids: not allowed
90910000 Cleaning services
Lot #2Deep and Specialist Cleaning ServicesCancelled 2 yrsPublished value£11,000,000

This Lot covers deep and specialist cleaning services, including but not limited to:

  • Ambulance deep cleaning and 'make ready' services
  • Biohazard cleaning
  • Bird dropping removal
  • Carpet and upholstery deep cleaning
  • Chewing gum removal
  • Flood damage cleanup
  • Graffiti removal
  • Healthcare cleaning
  • Infection control
  • Kitchen deep cleaning
  • Kitchen ventilation cleaning
  • Odour removal
  • Police and prison cell cleaning
  • Post-viral deep cleaning
  • Sewage clean-up
  • Sharps removals
  • Trauma cleaning
  • Void property cleaning
  • Washroom deep cleaning
  • Associated deep and specialist cleaning services including for example, bacteria / hygiene assessments.

For the avoidance of doubt, any relevant service that falls under the scope of 'deep and specialist cleaning' is permissible within Lot 2 of this Framework. For example, house clearances may fall within the scope of this Lot when required as part of a wider 'void property cleaning' service.

Contract period: 1 Jan 2025 – 31 Dec 2026 (2 yrs)
Delivery: UK · This Lot has been awarded on a regional basis.
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated values stated include the option period.Variant bids: not allowed
90470000 Sewer cleaning services90690000 Graffiti removal services90722200 Environmental decontamination services90900000 Cleaning and sanitation services
Lot #3Hydrogen Peroxide Vapour (HPV) Decontamination SystemsCancelled 2 yrsceiling above

The supply of Hydrogen Peroxide Vapour (HPV) decontamination systems on a national basis.

Contract period: 1 Jan 2025 – 31 Dec 2026 (2 yrs)
Delivery: UK · This Lot will be awarded on a national basis.
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated values stated include the option period.Variant bids: not allowed
24315300 Hydrogen peroxide42924720 Decontamination equipment
Lot #4Ultraviolet-C (UV-C) Decontamination SystemsCancelled 2 yrsceiling above

The supply of Ultraviolet-C (UVC) decontamination systems on a national basis.

Contract period: 1 Jan 2025 – 31 Dec 2026 (2 yrs)
Delivery: UK · This Lot will be awarded on a national basis.
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated values stated include the option period.Variant bids: not allowed
31515000 Ultraviolet lamps42924720 Decontamination equipment
Lot #5Hydrogen Peroxide Vapour (HPV) Decontamination ServicesCancelled 2 yrsceiling above

The provision of decontamination services using Hydrogen Peroxide Vapour (HPV) decontamination systems on a regional basis.

Contract period: 1 Jan 2025 – 31 Dec 2026 (2 yrs)
Delivery: UK · This Lot will be awarded on a regional basis.
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated values stated include the option period.Variant bids: not allowed
90722200 Environmental decontamination services
Lot #6Ultraviolet-C (UV-C) Decontamination ServicesCancelled 2 yrsceiling above

The provision of decontamination services using Ultraviolet-C (UVC) decontamination systems on a regional basis.

Contract period: 1 Jan 2025 – 31 Dec 2026 (2 yrs)
Delivery: UK · This Lot will be awarded on a regional basis.
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated values stated include the option period.Variant bids: not allowed
90722200 Environmental decontamination services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 6 lots
Quality: 50%Price: 50%
Published sub-criteria (2)
  • Non-Price: 50%
  • price: 50%
Published award criteria (2)
  • Non-Price: 50
  • Price: 50
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
  • “263_25 Total Cleaning Service Solutions” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
27 Aug 2024, 14:54 BST
Last source update
29 Jan 2025, 11:24 GMT
Award evaluation window
8 Oct 2024 – …
Authority reference
263_25
FTS notice number
2025/S 000-002945
Classification (CPV)
Cleaning and sanitation servicesCleaning servicesDecontamination equipmentEnvironmental decontamination servicesGraffiti removal servicesHydrogen peroxideSewer cleaning servicesUltraviolet lamps
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0495b2 Find a Tender
Contract terms
Performance terms

ESPO shall monitor the financial stability of the awarded Suppliers during the period of the Framework Agreement by reference to credit ratings agency reports. ESPO shall obtain a credit score for the Supplier on or before the Framework Start Date as a base score.

Review and risk notes
Review procedure

Information on deadlines(s) for review procedures can be found in Part 3, Chapter 6 of the Public Contracts Regulations 2015.

Publisher note: As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal. ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders information only. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.

How it was run

Official notice
Run through: East Midlands Tendering
Supplier login requiredLanguage: EN
Access & registration note: Free regional portal
Appointment period ends
15 Oct 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
8 Oct 2024, 12:01 BST
Detailed submission instructions & authority contactsFrom official release

www.eastmidstenders.org ↗

Timeline

8 Oct 2024 → 29 Jan 2025 · 4 dates
  1. Bids opened
    8 Oct 2024, 12:01 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    15 Oct 2024, 12:00 BST
  3. Contract starts
    1 Jan 2025
  4. Notice published
    29 Jan 2025, 11:24 GMT

Notice history

2 events · 3 releases on Find a Tender · since 8 Oct 2024
  1. Deadline moved to 15 Oct 2024, 12:00 BST
    8 Oct 2024, 10:58 BST
    +7 days · was 8 Oct 2024, 12:00 BST
  2. Status changed to complete
    29 Jan 2025, 11:24 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.28 Oct 202415 Oct 2024+7 d
—Bid openingConditions for opening of tenders · IV.2.78 Oct 202415 Oct 2024+7 d

The Closing date for submission of Tenders has been extended to 12:00, 15 October 2024.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 49admitted to the panel · see the list ↓
Bids received 7550 from SMEs · busiest of 2 lots
Contracts signed 2latest 23 Jan 2025

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Lot 1 - General Cleaning Services

    Signed
    23 Jan 2025
    Value
    £65,000,000
    Period
    … – 31 Dec 2026
    Status
    active

  • Lot 2 - Deep and Specialist Cleaning Services

    Signed
    23 Jan 2025
    Value
    £11,000,000
    Period
    … – 31 Dec 2026
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · General Cleaning Services75bids · 75 electronic50——
2 · Deep and Specialist Cleaning Services75bids · 75 electronic50——

Contracting authority & participating public bodies

ESPO

Contracting authorityRegional or local authorityLocal Authority Services Barnsdale Way, Grove Park, Enderby, LEICESTER, East Midlands, LE19 1ESContact name, email Published organisation website ↗

Framework contractors & participating bidders

49 commercial parties on the notice
  • ABM FACILITY SERVICES UK LIMITEDFramework contractorGB-COH: 03461565 Level 4, World Business Centre 3, Newall Road,, London Heathrow Airport, Hounslow, West London (Middlesex), TW6 2TA, London
  • AEFM LIMITEDFramework contractorGB-COH: 06950191 Sentinel House, Harvest Crescent, Ancells Business Park, Fleet, Hampshire, GU51 2UZ, South East
  • AGILE WITHOUT BORDERS LTDFramework contractorGB-COH: 14141708 27 Old Gloucester Street, London, WC1N 3AX, London
  • ALL SQUARE LIMITED (T/A Cleanology)Framework contractorGB-COH: 02191991 2nd Floor, 70 South Lambeth Road, London, SW8 1RL, London
  • AMETROS FACILITIES MANAGEMENT LIMITEDFramework contractorGB-COH: 07588942 Floor 4, Universal Square, Devonshire Street North, Ardwick, Manchester, M12 6JH, North West
  • ATLAS FM LIMITEDFramework contractorGB-COH: 02633080 Riding Court House, Riding Court Road, Datchet, Berkshire, SL3 9JT, South East
  • BIRKIN CLEANING SERVICES LIMITEDFramework contractorGB-COH: 01057375 11 Magnet Road, West Thurrock, Grays, Essex, RM20 4DR, East of England
  • BULLOUGHS CLEANING SERVICES LIMITEDFramework contractorGB-COH: 02101304 Craven House, Carleton New Road, Skipton, North Yorkshire, BD23 2DE, Yorkshire & Humber
  • CAPITAL SERVICES GROUP LTDFramework contractorGB-COH: 11796276 33 Chester Road West, Queensferry, Deeside, Flintshire (North East Wales), CH5 1SA, Wales
  • CARLISLE CLEANING SERVICES LIMITEDFramework contractorGB-COH: 02388687 1st Floor, 251 The Boulevard, Capability Green, Luton, Bedfordshire, LU1 3LU, East of England
Show 39 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria