Search UK public tenders and contract notices

Longhurst Out of Hours Call Centre

Longhurst Group · East Midlands

Longhurst Group is seeking solutions from suitably qualified and experienced Service Providers to enter into a long-term arrangement for the delivery of their Out of Hours call handling services. Longhurst Group intends to enter into contra…

Awarded to Appello Careline Limited

• Call centre
• Telephone-answering services

NI Direct Strategic Partner

Department of Finance · Northern Ireland

Awarded to BRITISH TELECOMMUNICATIONS LIMITED

• Business and management consultancy and related services
• Business organisation services
• Call centre
• +3

The provision of an Integrated Urgent Care Service to NHS Devon Clinical Commissioning Group

NHS Devon Clinical Commissioning Group · NHS & health · South West England

NHS Devon CCG (the Commissioner) has awarded the provision of an Integrated Urgent Care Service (IUCS) for Devon. The contract is for the provision of: • 111 call handling services (NHS 111) • Clinical Assessment of 111 calls through the Cl…

Awarded to PRACTICE PLUS GROUP URGENT CARE LIMITED

• Guidance services
• Health services
• Telecommunications services
• +1

DoF - Digital NI - Contact Centre Services for Government

Department of Finance · Northern Ireland

DoF is seeking to procure the services of a Supplier to deliver the following services as a minimum; a) Provision of a fully managed Contact Centre solution that can service the current needs and outcomes for Citizens. The Supplier is requi…

Awarded to Serco Limited

• Administration services
• Building and facilities management services
• Call centre
• +3

Provision of an out of hours repair call handling service

Pobl Group Ltd · Wales (Cymru)

The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 10,000 calls annually.

Awarded to LLesiant Delta Wellbeing Ltd

• Call centre
• Customer services
• Housing services
• +1

ID 3338749 - DfE - Lisburn City and Castlereagh Borough Council - LED NI Business Start Up Programme - Enquiry Handling Element

Lisburn and Castlereagh Council · Local authority · Northern Ireland

Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an enquiry handling service for the new Go For It Programme.

Awarded to Teleperformance Ltd

• Business services: law, marketing, consulting, recruitment, printing and security
• Call centre
• Telephone-answering services

PAN2300 - Emergency Repairs Call Handling Service

Leicester City Council · Local authority · Nationwide (UK)

The Housing Division within Leicester City Council manages just over 21,000 properties and we are the largest landlord in the City. These properties are a mix of houses, bedsits, bungalows, flats, maisonettes and sheltered accommodation. Ea…

Awarded to Pinnacle Connect Ltd

• Business services: law, marketing, consulting, recruitment, printing and security
• Telecommunications equipment and supplies
• Telephone-answering services

Language Services (Lots 1 to 5)

The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

Crown Commercial Service (CCS), as the Authority, has established a Framework Contract with multiple suppliers for the provision of Language Services including Translation, Transcription and Ancillary Services, Telephone and Video Interpret…

Awarded to AA Global Language Services Limited, Capita Translation and Interpreting, DA Languages Limited +11 more · 141 awards

• Foreign language translation software development services
• Foreign language translation software package
• Graphic design services
• +3

Call Handling Services

NORTHERN GAS NETWORKS LIMITED · North East England, North West England, Yorkshire and the Humber

The scope encompasses the provision of the call receipting and classification services underpinning the National Gas Emergency Call Handling Service.The services provided under this agreement are as follows: - Gas Emergency Calls received f…

Awarded to Cadent Gas Limited · 2 awards

• Telephone-answering services

Languages

The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

The provision of a Quality Assurance Service for Buyers of the Framework. This includes the provision of quality checks on the services provided by Suppliers on the Framework and any Interpreters/Translators used to deliver a Call Off Contr…

Awarded to The Language Shop Limited

• Interpretation services
• System quality assurance assessment and review services
• System quality assurance planning services
• +2

T.4415 - Regional Support Services Gypsies and Travellers

Torfaen County Borough Council · Local authority · Wales (Cymru)

We are seeking to commission Housing Related Support Services for the following client group: - Gypsy and Traveller Regional Support Service (Torfaen County Borough Council, Newport City Council and Blaenau Gwent County Borough Council)

Awarded to Gypsies and Travellers Wales

• Civic betterment and community facility support services
• Guidance and counselling services
• Other community, social and personal services
• +3