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AwardedFind a Tender · award
BuyerThe Minister for the Cabinet Office acting through Crown Commercial Service
StatusAwarded
DeadlineNot published
ValueValue not published
Published28 May 2021

What is being bought

Crown Commercial Service (CCS), as the Authority, has established a Framework Contract with multiple suppliers for the provision of Language Services including Translation, Transcription and Ancillary Services, Telephone and Video Interpreting Services, Non Spoken and Spoken Face to Face Interpreting Services, for use by the UK Public Sector Buyers identified at VI.3. The Services within the scope of this framework have been divided into 5 Lots, with Lots 4 and 5 being broken down into regional sub-lots: Lot 1 National Managed Service Lot 2 Translation, Transcription and Ancillary Services Lot 3 Telephone and Video Interpretation Lots 4a to 4l Non Spoken Languages Services Lots 5a to 5m Regional Managed Service, * Please note, Lots 4a-4l provide UK regional coverage and Lots 5a-5m provide UK and overseas coverage*

Delivery location

UK · UK · UK · UK · UK

Categories

Video-conferencing equipment 32232000Sound recordings 32353000Music or sound editing software package 48521000Foreign language translation software package 48740000Public-telephone services 64211000Foreign language translation software development services 72212740Justice services 75230000Telephone-answering services 79510000Translation services 79530000Interpretation services 79540000Proofreading services 79821100Typesetting services 79822300Graphic design services 79822500Interpretation services 79540000

Lot details

National Managed Service

The provision of a Managed Service throughout the United Kingdom of Great Britain and Northern Ireland. This provision will enable one, some or all services to be called off which will be delivered via a Supplier awarded onto Lot 1. Suppliers in Lot 1 will provide a tailored solution that covers advisory services, administrative support and efficient business processes through the delivery of the Buyers language service requirements. - Spoken and Non-Spoken Translation, Transcription & Ancillary Services - Spoken Telephone & Spoken and Non-Spoken Video Interpreting - Spoken and Non-Spoken Face to Face Interpreting. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS. A framework contract was awarded to 8 bidders for this lot.

Statuscancelled

Award criteria
Quality — 70
price — 30

Translation, Transcription and Ancillary Services

The provision of Translation, Transcription and Ancillary Services throughout the United Kingdom of Great Britain and Northern Ireland. - Translation: The conversion of written documents into another language as text. - Transcription: The conversion of written documents into alternative formats such as Print, Audio, Video or normal print or vice versa. - Ancillary Services: Additional services which support the translation/transcription service. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS. A framework contract was awarded to 8 bidders for this lot.

Statuscancelled

Award criteria
Quality — 70
price — 30

Telephone and Spoken Video Interpreting

The provision of a Telephone Interpreting and Spoken Video Language Services throughout the United Kingdom of Great Britain and Northern Ireland. This includes the provision of a consecutive and simultaneous interpreting either by telephone or video technology. The interpreter in all cases must convert the spoken language from one language to another enabling listeners and speakers to understand each other. The Services which shall be provided under this Lot include: - A scheduled telephone/video interpreting service for customers who prefer to book an interpreter in advance of an Assignment. - On demand Telephone Interpreting for non-English speakers who need to use an Interpreter immediately over the telephone. - In some instances it may be possible to provide an on demand video interpreting service but this will be agreed between the Supplier and Buyer at Call Off. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS. A framework contract was awarded to 8 bidders for this lot.

Statuscancelled

Award criteria
Quality — 70
price — 30

Non Spoken Language Services

The provision of Non Spoken Face to Face Interpreters, Video, Translation and Transcription services throughout the United Kingdom of Great Britain and Northern Ireland. The Lots are as follows: 4a - North East 4b - North West 4c - Yorkshire and the Humberside 4d - East Midlands 4e - West Midlands 4f - East of England 4g – London 4h - South East 4i - South West 4j - Wales 4k – Scotland 4l - Northern Ireland This Lot will enable communication to take place between Deaf, Deafblind and others requiring support to access English via face to face interpretation, video technology, written translations and transcription services specific to the non-spoken community. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS. A framework contract was awarded to 6 bidders for each region. Number of tenders received for each region were as follows: 4a=18 4b=18 4c= 18 4d=18 4e=19 4f=19 4g=18 4h=19 4i=18 4j=16 4k =15 4l =16

Statuscancelled

Award criteria
Quality — 70
price — 30

Regional Managed Service

The provision of a Managed Service Provision throughout the United Kingdom of Great Britain and Northern Ireland, and Overseas, broken down by region. This provision will enable one, some or all services to be called off which will be delivered via Supplier awarded to the specific region. Suppliers shall provide a tailored solution that covers advisory services, administrative support and efficient business processes through the delivery of the buyers language service requirements. The Lots are as follows: 5a - North East 5b - North West 5c - Yorkshire and the Humberside 5d - East Midlands 5e - West Midlands 5f - East of England 5g - London 5h - South East 5i - South West 5j - Wales 5k - Scotland 5l - Northern Ireland 5m – Overseas & all UK regions The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS Additional information: A framework contract has been awarded to the number of bidders in each of the regions 5a=10 5b=9 5c=9 5d=9 5e=9 5f=10 5g=10 5h=10 5i=9 5j=9 5k=10 5l=9 5m=5

Statuscancelled

Award criteria
Quality — 70
price — 30

What is included

ItemCategoryQuantity
1Video-conferencing equipment, Sound recordings, Music or sound editing software package, Foreign language translation software package, Public-telephone services, Foreign language translation software development services, Justice services, Telephone-answering services, Translation services, Proofreading services, Typesetting services, Graphic design servicesNot published
2Interpretation servicesNot published
3Interpretation servicesNot published
4a - 4lInterpretation servicesNot published
5a - 5mInterpretation servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 32. The category anchor is Video-conferencing equipment (32232000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 322,0374 median · 31.1 average (745 of 2,037 with a bid count)3.9 average (861 of 2,037 with named award suppliers)Not published
Same buyer2Not publishedNot publishedNot published
Delivery region: UK6085 median · 86.6 average (196 of 608 with a bid count)7.2 average (248 of 608 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

012103-2021-1

Statusactive
Value£65,000,000

012103-2021-2

Statusactive
Value£65,000,000

012103-2021-3

Statusactive
Value£65,000,000

012103-2021-4

Statusactive
Value£65,000,000

012103-2021-5

Statusactive
Value£65,000,000

012103-2021-6

Statusactive
Value£65,000,000

012103-2021-7

Statusactive
Value£65,000,000

012103-2021-8

Statusactive
Value£65,000,000

012103-2021-9

Statusactive
Value£13,000,000

012103-2021-10

Statusactive
Value£13,000,000

012103-2021-11

Statusactive
Value£13,000,000

012103-2021-12

Statusactive
Value£13,000,000

012103-2021-13

Statusactive
Value£13,000,000

012103-2021-14

Statusactive
Value£13,000,000

012103-2021-15

Statusactive
Value£10,000,000

012103-2021-16

Statusactive
Value£10,000,000

012103-2021-17

Statusactive
Value£10,000,000

012103-2021-18

Statusactive
Value£10,000,000

012103-2021-19

Statusactive
Value£10,000,000

012103-2021-20

Statusactive
Value£10,000,000

012103-2021-21

Statusactive
Value£10,000,000

012103-2021-22

Statusactive
Value£10,000,000

012103-2021-23

Statusactive
Value£10,000,000

012103-2021-24

Statusactive
Value£50,000,000

012103-2021-25

Statusactive
Value£50,000,000

012103-2021-26

Statusactive
Value£50,000,000

012103-2021-27

Statusactive
Value£50,000,000

012103-2021-28

Statusactive
Value£50,000,000

012103-2021-29

Statusactive
Value£50,000,000

012103-2021-30

Statusactive
Value£50,000,000

012103-2021-31

Statusactive
Value£50,000,000

012103-2021-32

Statusactive
Value£50,000,000

012103-2021-33

Statusactive
Value£50,000,000

012103-2021-34

Statusactive
Value£50,000,000

012103-2021-35

Statusactive
Value£50,000,000

012103-2021-36

Statusactive
Value£50,000,000

012103-2021-37

Statusactive
Value£50,000,000

012103-2021-38

Statusactive
Value£50,000,000

012103-2021-39

Statusactive
Value£50,000,000

012103-2021-40

Statusactive
Value£50,000,000

012103-2021-41

Statusactive
Value£50,000,000

012103-2021-42

Statusactive
Value£50,000,000

012103-2021-43

Statusactive
Value£50,000,000

012103-2021-44

Statusactive
Value£50,000,000

012103-2021-45

Statusactive
Value£50,000,000

012103-2021-46

Statusactive
Value£50,000,000

012103-2021-47

Statusactive
Value£50,000,000

012103-2021-48

Statusactive
Value£50,000,000

012103-2021-49

Statusactive
Value£50,000,000

012103-2021-50

Statusactive
Value£50,000,000

012103-2021-51

Statusactive
Value£50,000,000

012103-2021-52

Statusactive
Value£50,000,000

012103-2021-53

Statusactive
Value£50,000,000

012103-2021-54

Statusactive
Value£50,000,000

012103-2021-55

Statusactive
Value£50,000,000

012103-2021-56

Statusactive
Value£50,000,000

012103-2021-57

Statusactive
Value£50,000,000

012103-2021-58

Statusactive
Value£50,000,000

012103-2021-59

Statusactive
Value£50,000,000

012103-2021-60

Statusactive
Value£50,000,000

012103-2021-61

Statusactive
Value£50,000,000

012103-2021-62

Statusactive
Value£50,000,000

012103-2021-63

Statusactive
Value£50,000,000

012103-2021-64

Statusactive
Value£50,000,000

012103-2021-65

Statusactive
Value£50,000,000

012103-2021-66

Statusactive
Value£50,000,000

012103-2021-67

Statusactive
Value£50,000,000

012103-2021-68

Statusactive
Value£50,000,000

012103-2021-69

Statusactive
Value£50,000,000

012103-2021-70

Statusactive
Value£50,000,000

012103-2021-71

Statusactive
Value£50,000,000

012103-2021-72

Statusactive
Value£50,000,000

012103-2021-73

Statusactive
Value£50,000,000

012103-2021-74

Statusactive
Value£50,000,000

012103-2021-75

Statusactive
Value£50,000,000

012103-2021-76

Statusactive
Value£50,000,000

012103-2021-77

Statusactive
Value£50,000,000

012103-2021-78

Statusactive
Value£50,000,000

012103-2021-79

Statusactive
Value£50,000,000

012103-2021-80

Statusactive
Value£50,000,000

012103-2021-81

Statusactive
Value£50,000,000

012103-2021-82

Statusactive
Value£50,000,000

012103-2021-83

Statusactive
Value£50,000,000

012103-2021-84

Statusactive
Value£50,000,000

012103-2021-85

Statusactive
Value£50,000,000

012103-2021-86

Statusactive
Value£50,000,000

012103-2021-87

Statusactive
Value£50,000,000

012103-2021-88

Statusactive
Value£50,000,000

012103-2021-89

Statusactive
Value£50,000,000

012103-2021-90

Statusactive
Value£50,000,000

012103-2021-91

Statusactive
Value£50,000,000

012103-2021-92

Statusactive
Value£50,000,000

012103-2021-93

Statusactive
Value£50,000,000

012103-2021-94

Statusactive
Value£50,000,000

012103-2021-95

Statusactive
Value£50,000,000

012103-2021-96

Statusactive
Value£50,000,000

012103-2021-97

Statusactive
Value£50,000,000

012103-2021-98

Statusactive
Value£50,000,000

012103-2021-99

Statusactive
Value£50,000,000

012103-2021-100

Statusactive
Value£50,000,000

012103-2021-101

Statusactive
Value£50,000,000

012103-2021-102

Statusactive
Value£50,000,000

012103-2021-103

Statusactive
Value£50,000,000

012103-2021-104

Statusactive
Value£50,000,000

012103-2021-105

Statusactive
Value£50,000,000

012103-2021-106

Statusactive
Value£50,000,000

012103-2021-107

Statusactive
Value£50,000,000

012103-2021-108

Statusactive
Value£50,000,000

012103-2021-109

Statusactive
Value£50,000,000

012103-2021-110

Statusactive
Value£50,000,000

012103-2021-111

Statusactive
Value£50,000,000

012103-2021-112

Statusactive
Value£50,000,000

012103-2021-113

Statusactive
Value£50,000,000

012103-2021-114

Statusactive
Value£50,000,000

012103-2021-115

Statusactive
Value£50,000,000

012103-2021-116

Statusactive
Value£50,000,000

012103-2021-117

Statusactive
Value£50,000,000

012103-2021-118

Statusactive
Value£50,000,000

012103-2021-119

Statusactive
Value£50,000,000

012103-2021-120

Statusactive
Value£50,000,000

012103-2021-121

Statusactive
Value£50,000,000

012103-2021-122

Statusactive
Value£50,000,000

012103-2021-123

Statusactive
Value£50,000,000

012103-2021-124

Statusactive
Value£50,000,000

012103-2021-125

Statusactive
Value£50,000,000

012103-2021-126

Statusactive
Value£50,000,000

012103-2021-127

Statusactive
Value£50,000,000

012103-2021-128

Statusactive
Value£50,000,000

012103-2021-129

Statusactive
Value£50,000,000

012103-2021-130

Statusactive
Value£50,000,000

012103-2021-131

Statusactive
Value£50,000,000

012103-2021-132

Statusactive
Value£50,000,000

012103-2021-133

Statusactive
Value£50,000,000

012103-2021-134

Statusactive
Value£50,000,000

012103-2021-135

Statusactive
Value£50,000,000

012103-2021-136

Statusactive
Value£50,000,000

012103-2021-137

Statusactive
Value£50,000,000

012103-2021-138

Statusactive
Value£50,000,000

012103-2021-139

Statusactive
Value£50,000,000

012103-2021-140

Statusactive
Value£50,000,000

012103-2021-141

Statusactive
Value£50,000,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-02b6b9
Latest release ID012103-2021
Latest release timestampFri May 28 2021 21:45:16 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source5
Tender items in source5
Tender documents in source0
Awards in latest release141
Contracts in latest release141
Parties in latest release18

Notice history

DateEventReference
28 May 2021award, contract012103-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    {
      "id": "012103-2021-129",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17971",
          "name": "DA Languages Limited"
        }
      ]
    },
    {
      "id": "012103-2021-130",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17973",
          "name": "Global Translation Services Limited"
        }
      ]
    },
    {
      "id": "012103-2021-131",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17981",
          "name": "K International"
        }
      ],
      "subcontracting": {
        "description": "TotalLanguage - 15%\nSign Solutions - 10%\nGWASG Pia Cyf - 1%\nInspired Services Publishing Ltd - 1%",
        "maximumPercentage": 0.27,
        "minimumPercentage": 0.27
      },
      "hasSubcontracting": true
    },
    {
      "id": "012103-2021-132",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17978",
          "name": "Language Empire Limited"
        }
      ]
    },
    {
      "id": "012103-2021-133",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17976",
          "name": "thebigword Group Ltd."
        }
      ]
    },
    {
      "id": "012103-2021-134",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17979",
          "name": "ONCALL Interpreters Ltd"
        }
      ]
    },
    {
      "id": "012103-2021-135",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17983",
          "name": "Supreme Linguistic Services T/A Premium Linguistic Services"
        }
      ]
    },
    {
      "id": "012103-2021-136",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17980",
          "name": "Word360 Limited"
        }
      ],
      "subcontracting": {
        "description": "Faircomplu Ltd (CommPlus)",
        "maximumPercentage": 0.05,
        "minimumPercentage": 0.05
      },
      "hasSubcontracting": true
    },
    {
      "id": "012103-2021-137",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17971",
          "name": "DA Languages Limited"
        }
      ]
    },
    {
      "id": "012103-2021-138",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17976",
          "name": "thebigword Group Ltd."
        }
      ]
    },
    {
      "id": "012103-2021-139",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17979",
          "name": "ONCALL Interpreters Ltd"
        }
      ]
    },
    {
      "id": "012103-2021-140",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17980",
          "name": "Word360 Limited"
        }
      ],
      "subcontracting": {
        "description": "Faircomplu Ltd (CommPlus)",
        "maximumPercentage": 0.05,
        "minimumPercentage": 0.05
      },
      "hasSubcontracting": true
    },
    {
      "id": "012103-2021-141",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17985",
          "name": "WorldWide Language Resources Ltd"
        }
      ],
      "subcontracting": {
        "description": "Thoughts Interpreting\nAl Naqeeb International for General Contracting W.L.L",
        "maximumPercentage": 0.02,
        "minimumPercentage": 0.02
      },
      "hasSubcontracting": true
    }
  ],
  "tender": {
    "id": "RM6141",
    "lots": [
      {
        "id": "1",
        "title": "National Managed Service",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The provision of a Managed Service throughout the United Kingdom of Great Britain and Northern Ireland. \nThis provision will enable one, some or all services to be called off which will be delivered via a Supplier awarded onto Lot 1.\nSuppliers in Lot 1 will provide a tailored solution that covers advisory services, administrative support and efficient business processes through the delivery of the Buyers language service requirements. \n- Spoken and Non-Spoken Translation, Transcription & Ancillary Services \n- Spoken Telephone & Spoken and Non-Spoken Video Interpreting \n- Spoken and Non-Spoken Face to Face Interpreting. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS.\nA framework contract was awarded to 8 bidders for this lot.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "Translation, Transcription and Ancillary Services",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The provision of Translation, Transcription and Ancillary Services throughout the United Kingdom of Great Britain and Northern Ireland.\n- Translation: The conversion of written documents into another language as text.\n- Transcription: The conversion of written documents into alternative formats such as Print, Audio, Video or normal print or vice versa.\n- Ancillary Services: Additional services which support the translation/transcription service. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS. \nA framework contract was awarded to 8 bidders for this lot.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "3",
        "title": "Telephone and Spoken Video Interpreting",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The provision of a Telephone Interpreting and Spoken Video Language Services throughout the United Kingdom of Great Britain and Northern Ireland.\nThis includes the provision of a consecutive and simultaneous interpreting either by telephone or video technology. The interpreter in all cases must convert the spoken language from one language to another enabling listeners and speakers to understand each other.\nThe Services which shall be provided under this Lot include:\n- A scheduled telephone/video interpreting service for customers who prefer to book an interpreter in advance of an Assignment.\n- On demand Telephone Interpreting for non-English speakers who need to use an Interpreter immediately over the telephone.\n- In some instances it may be possible to provide an on demand video interpreting service but this will be agreed between the Supplier and Buyer at Call Off. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS. \nA framework contract was awarded to 8 bidders for this lot.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "4a - 4l",
        "title": "Non Spoken Language Services",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The provision of Non Spoken Face to Face Interpreters, Video, Translation and Transcription services throughout the United Kingdom of Great Britain and Northern Ireland.\nThe Lots are as follows:\n4a - North East\n4b - North West\n4c - Yorkshire and the Humberside\n4d - East Midlands\n4e - West Midlands\n4f - East of England\n4g – London\n4h - South East\n4i - South West\n4j - Wales\n4k – Scotland\n4l - Northern Ireland\nThis Lot will enable communication to take place between Deaf, Deafblind and others requiring support to access English via face to face interpretation, video technology, written translations and transcription services specific to the non-spoken community. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS. \nA framework contract was awarded to 6 bidders for each region. Number of tenders received for each region were as follows:\n4a=18\n4b=18\n4c= 18\n4d=18\n4e=19\n4f=19\n4g=18\n4h=19\n4i=18\n4j=16\n4k =15\n4l =16",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "5a - 5m",
        "title": "Regional Managed Service",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The provision of a Managed Service Provision throughout the United Kingdom of Great Britain and Northern Ireland, and Overseas, broken down by region.\nThis provision will enable one, some or all services to be called off which will be delivered via Supplier awarded to the specific region. Suppliers shall provide a tailored solution that covers advisory services, administrative support and efficient business processes through the delivery of the buyers language service requirements.\nThe Lots are as follows:\n5a - North East\n5b - North West\n5c - Yorkshire and the Humberside\n5d - East Midlands\n5e - West Midlands\n5f - East of England\n5g - London\n5h - South East\n5i - South West\n5j - Wales\n5k - Scotland\n5l - Northern Ireland\n5m – Overseas & all UK regions\nThe framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS Additional information: A framework contract has been awarded to the number of bidders in each of the regions\n5a=10 \n5b=9\n5c=9\n5d=9\n5e=9 \n5f=10\n5g=10\n5h=10 \n5i=9\n5j=9 \n5k=10\n5l=9 \n5m=5",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "32232000",
            "scheme": "CPV",
            "description": "Video-conferencing equipment"
          },
          {
            "id": "32353000",
            "scheme": "CPV",
            "description": "Sound recordings"
          },
          {
            "id": "48521000",
            "scheme": "CPV",
            "description": "Music or sound editing software package"
          },
          {
            "id": "48740000",
            "scheme": "CPV",
            "description": "Foreign language translation software package"
          },
          {
            "id": "64211000",
            "scheme": "CPV",
            "description": "Public-telephone services"
          },
          {
            "id": "72212740",
            "scheme": "CPV",
            "description": "Foreign language translation software development services"
          },
          {
            "id": "75230000",
            "scheme": "CPV",
            "description": "Justice services"
          },
          {
            "id": "79510000",
            "scheme": "CPV",
            "description": "Telephone-answering services"
          },
          {
            "id": "79530000",
            "scheme": "CPV",
            "description": "Translation services"
          },
          {
            "id": "79821100",
            "scheme": "CPV",
            "description": "Proofreading services"
          },
          {
            "id": "79822300",
            "scheme": "CPV",
            "description": "Typesetting services"
          },
          {
            "id": "79822500",
            "scheme": "CPV",
            "description": "Graphic design services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      },
      {
        "id": "4a - 4l",
        "relatedLot": "4a - 4l",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      },
      {
        "id": "5a - 5m",
        "relatedLot": "5a - 5m",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      }
    ],
    "title": "Language Services (Lots 1 to 5)",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Crown Commercial Service (CCS), as the Authority, has established a Framework Contract with\nmultiple suppliers for the provision of Language Services including Translation, Transcription and\nAncillary Services, Telephone and Video Interpreting Services, Non Spoken and Spoken Face to Face\nInterpreting Services, for use by the UK Public Sector Buyers identified at VI.3. \nThe Services within the scope of this framework have been divided into 5 Lots, with Lots 4 and 5 being broken down into\nregional sub-lots: \nLot 1 National Managed Service \nLot 2 Translation, Transcription and Ancillary Services\nLot 3 Telephone and Video Interpretation \nLots 4a to 4l Non Spoken Languages Services \nLots 5a to 5m Regional Managed Service,\n* Please note, Lots 4a-4l provide UK regional coverage and Lots 5a-5m provide UK and overseas coverage*",
    "classification": {
      "id": "79540000",
      "scheme": "CPV",
      "description": "Interpretation services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-3755",
      "name": "The Minister for the Cabinet Office acting through Crown Commercial Service",
      "roles": [
        "buyer",
        "mediationBody"
      ],
      "address": {
        "region": "UK",
        "locality": "Liverpool",
        "postalCode": "L3 9PP",
        "countryName": "United Kingdom",
        "streetAddress": "9th Floor, The Capital Building, Old Hall Street"
      },
      "details": {
        "url": "https://www.gov.uk/ccs",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "scheme": "COFOG",
            "description": "Public Procurement"
          }
        ]
      },
      "identifier": {
        "legalName": "The Minister for the Cabinet Office acting through Crown Commercial Service"
      },
      "contactPoint": {
        "email": "supplier@crowncommercial.gov.uk",
        "telephone": "+44 3450103503"
      }
    },
    {
      "id": "GB-FTS-17970",
      "name": "AA Global Language Services Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Kingston Upon Hull",
        "postalCode": "HU1 1UD",
        "countryName": "United Kingdom",
        "streetAddress": "Francis House, Humber Place"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "AA Global Language Services Ltd"
      }
    },
    {
      "id": "GB-FTS-17971",
      "name": "DA Languages Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Manchester",
        "postalCode": "M32 0FP",
        "countryName": "United Kingdom",
        "streetAddress": "Statham House, Talbot Road, Stretford"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "DA Languages Limited"
      }
    },
    {
      "id": "GB-FTS-17972",
      "name": "Global Connections (Scotland) Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Glasgow",
        "postalCode": "G2 2UE",
        "countryName": "United Kingdom",
        "streetAddress": "180 Hope Street  Third Floor"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Global Connections (Scotland) Ltd"
      }
    },
    {
      "id": "GB-FTS-17973",
      "name": "Global Translation Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Birmingham",
        "postalCode": "B6 6SN",
        "countryName": "United Kingdom",
        "streetAddress": "470 Witton Road, Aston"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Global Translation Services Limited"
      }
    },
    {
      "id": "GB-FTS-17974",
      "name": "K International",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Milton Keynes",
        "postalCode": "MK5 8PL",
        "countryName": "United Kingdom",
        "streetAddress": "14 Davy Avenue, Knowlhill"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "K International"
      }
    },
    {
      "id": "GB-FTS-17975",
      "name": "Language Line Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "E14 5NR",
        "countryName": "United Kingdom",
        "streetAddress": "25th Floor, 40 Bank Street"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Language Line Limited"
      }
    },
    {
      "id": "GB-FTS-17976",
      "name": "thebigword Group Ltd.",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Leeds",
        "postalCode": "LS12 6AB",
        "countryName": "United Kingdom",
        "streetAddress": "Link Up House, Ring Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "thebigword Group Ltd."
      }
    },
    {
      "id": "GB-FTS-17977",
      "name": "Word360 Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Edgbaston",
        "postalCode": "B15 1NP",
        "countryName": "United Kingdom",
        "streetAddress": "6 The Cloisters, 11-12 George Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Word360 Limited"
      }
    },
    {
      "id": "GB-FTS-17978",
      "name": "Language Empire Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Rochdale",
        "postalCode": "OL12 6AE",
        "countryName": "United Kingdom",
        "streetAddress": "Empire House, College Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Language Empire Limited"
      }
    },
    {
      "id": "GB-FTS-17979",
      "name": "ONCALL Interpreters Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "EC1R 0BD",
        "countryName": "United Kingdom",
        "streetAddress": "Third Floor, 15 Bowling Green Lane"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "ONCALL Interpreters Ltd"
      }
    },
    {
      "id": "GB-FTS-17980",
      "name": "Word360 Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Edgbaston",
        "postalCode": "B15 1NP",
        "countryName": "United Kingdom",
        "streetAddress": "6 The Cloisters,  11-12 George Road,"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Word360 Limited"
      }
    },
    {
      "id": "GB-FTS-17981",
      "name": "K International",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Milton Keynes",
        "postalCode": "MK5 8PL",
        "countryName": "United Kingdom",
        "streetAddress": "14 Davy Avenue, Knowlhill,"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "K International"
      }
    },
    {
      "id": "GB-FTS-17982",
      "name": "Sign Solutions (SLIA) Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Alvechurch",
        "postalCode": "B48 7SX",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 1, Rectory Court, Old Rectory Lane"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Sign Solutions (SLIA) Ltd"
      }
    },
    {
      "id": "GB-FTS-17983",
      "name": "Supreme Linguistic Services T/A Premium Linguistic Services",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Birmingham",
        "postalCode": "B42 1DY",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 4, Great Barr Business Park,  Baltimore Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Supreme Linguistic Services T/A Premium Linguistic Services"
      }
    },
    {
      "id": "GB-FTS-17984",
      "name": "Capita Translation and Interpreting",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "EC2V 7NQ",
        "countryName": "United Kingdom",
        "streetAddress": "65 Gresham Street,"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Capita Translation and Interpreting"
      }
    },
    {
      "id": "GB-FTS-17985",
      "name": "WorldWide Language Resources Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "High Wycombe",
        "postalCode": "HP13 6RN",
        "countryName": "United Kingdom",
        "streetAddress": "51 Castle Street"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "WorldWide Language Resources Ltd"
      }
    },
    {
      "id": "GB-FTS-14258",
      "name": "The Minister for the Cabinet Office acting through the Cabinet Office",
      "roles": [
        "reviewBody",
        "reviewContactPoint"
      ],
      "address": {
        "locality": "Liverpool",
        "postalCode": "L3 9PP",
        "countryName": "United Kingdom",
        "streetAddress": "9th Floor, The Capital, Old Hall Street"
      },
      "identifier": {
        "legalName": "The Minister for the Cabinet Office acting through the Cabinet Office"
      },
      "contactPoint": {
        "email": "supplier@crowncommercial.gov.uk",
        "telephone": "+44 3450103503"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "012103-2021-1",
      "value": {
        "amount": 65000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "012103-2021-1",
      "dateSigned": "2021-05-10T00:00:00+01:00"
    },
    {
      "id": "012103-2021-2",
      "value": {
        "amount": 65000000,
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      "dateSigned": "2021-05-10T00:00:00+01:00"
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  ],
  "description": "As part of this contract award notice the following documents can be accessed at:\nhttps://www.contractsfinder.service.gov.uk/Notice/6e8152e5-b262-448f-9b90-fbfa9b7f5bab\n1) Contract notice authorised customer list\n2) Redacted Framework Contract\nThe start date of this framework agreement is 10 May 2021. The expiry date of the framework agreement is 9 May 2024. The framework will be established for 36 months, with the option to extend for 1 further period of 12 consecutive months, executed at the discretion of CCS.",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
28 May 2021 · 012103-2021 · award, contract
{
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    "contract"
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          "id": "GB-FTS-17980",
          "name": "Word360 Limited"
        }
      ],
      "subcontracting": {
        "description": "Faircomplu Ltd (CommPlus)",
        "maximumPercentage": 0.05,
        "minimumPercentage": 0.05
      },
      "hasSubcontracting": true
    },
    {
      "id": "012103-2021-118",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17970",
          "name": "AA Global Language Services Ltd"
        }
      ]
    },
    {
      "id": "012103-2021-119",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17971",
          "name": "DA Languages Limited"
        }
      ]
    },
    {
      "id": "012103-2021-120",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17972",
          "name": "Global Connections (Scotland) Ltd"
        }
      ]
    },
    {
      "id": "012103-2021-121",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17973",
          "name": "Global Translation Services Limited"
        }
      ]
    },
    {
      "id": "012103-2021-122",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17981",
          "name": "K International"
        }
      ],
      "subcontracting": {
        "description": "TotalLanguage - 15%\nSign Solutions - 10%\nGWASG Pia Cyf - 1%\nInspired Services Publishing Ltd - 1%",
        "maximumPercentage": 0.27,
        "minimumPercentage": 0.27
      },
      "hasSubcontracting": true
    },
    {
      "id": "012103-2021-123",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17978",
          "name": "Language Empire Limited"
        }
      ]
    },
    {
      "id": "012103-2021-124",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17976",
          "name": "thebigword Group Ltd."
        }
      ]
    },
    {
      "id": "012103-2021-125",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17979",
          "name": "ONCALL Interpreters Ltd"
        }
      ]
    },
    {
      "id": "012103-2021-126",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17983",
          "name": "Supreme Linguistic Services T/A Premium Linguistic Services"
        }
      ]
    },
    {
      "id": "012103-2021-127",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17980",
          "name": "Word360 Limited"
        }
      ],
      "subcontracting": {
        "description": "Faircomplu Ltd (CommPlus)",
        "maximumPercentage": 0.05,
        "minimumPercentage": 0.05
      },
      "hasSubcontracting": true
    },
    {
      "id": "012103-2021-128",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17970",
          "name": "AA Global Language Services Ltd"
        }
      ]
    },
    {
      "id": "012103-2021-129",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17971",
          "name": "DA Languages Limited"
        }
      ]
    },
    {
      "id": "012103-2021-130",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17973",
          "name": "Global Translation Services Limited"
        }
      ]
    },
    {
      "id": "012103-2021-131",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17981",
          "name": "K International"
        }
      ],
      "subcontracting": {
        "description": "TotalLanguage - 15%\nSign Solutions - 10%\nGWASG Pia Cyf - 1%\nInspired Services Publishing Ltd - 1%",
        "maximumPercentage": 0.27,
        "minimumPercentage": 0.27
      },
      "hasSubcontracting": true
    },
    {
      "id": "012103-2021-132",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17978",
          "name": "Language Empire Limited"
        }
      ]
    },
    {
      "id": "012103-2021-133",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17976",
          "name": "thebigword Group Ltd."
        }
      ]
    },
    {
      "id": "012103-2021-134",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17979",
          "name": "ONCALL Interpreters Ltd"
        }
      ]
    },
    {
      "id": "012103-2021-135",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17983",
          "name": "Supreme Linguistic Services T/A Premium Linguistic Services"
        }
      ]
    },
    {
      "id": "012103-2021-136",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17980",
          "name": "Word360 Limited"
        }
      ],
      "subcontracting": {
        "description": "Faircomplu Ltd (CommPlus)",
        "maximumPercentage": 0.05,
        "minimumPercentage": 0.05
      },
      "hasSubcontracting": true
    },
    {
      "id": "012103-2021-137",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17971",
          "name": "DA Languages Limited"
        }
      ]
    },
    {
      "id": "012103-2021-138",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17976",
          "name": "thebigword Group Ltd."
        }
      ]
    },
    {
      "id": "012103-2021-139",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17979",
          "name": "ONCALL Interpreters Ltd"
        }
      ]
    },
    {
      "id": "012103-2021-140",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17980",
          "name": "Word360 Limited"
        }
      ],
      "subcontracting": {
        "description": "Faircomplu Ltd (CommPlus)",
        "maximumPercentage": 0.05,
        "minimumPercentage": 0.05
      },
      "hasSubcontracting": true
    },
    {
      "id": "012103-2021-141",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-17985",
          "name": "WorldWide Language Resources Ltd"
        }
      ],
      "subcontracting": {
        "description": "Thoughts Interpreting\nAl Naqeeb International for General Contracting W.L.L",
        "maximumPercentage": 0.02,
        "minimumPercentage": 0.02
      },
      "hasSubcontracting": true
    }
  ],
  "tender": {
    "id": "RM6141",
    "lots": [
      {
        "id": "1",
        "title": "National Managed Service",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The provision of a Managed Service throughout the United Kingdom of Great Britain and Northern Ireland. \nThis provision will enable one, some or all services to be called off which will be delivered via a Supplier awarded onto Lot 1.\nSuppliers in Lot 1 will provide a tailored solution that covers advisory services, administrative support and efficient business processes through the delivery of the Buyers language service requirements. \n- Spoken and Non-Spoken Translation, Transcription & Ancillary Services \n- Spoken Telephone & Spoken and Non-Spoken Video Interpreting \n- Spoken and Non-Spoken Face to Face Interpreting. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS.\nA framework contract was awarded to 8 bidders for this lot.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "Translation, Transcription and Ancillary Services",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The provision of Translation, Transcription and Ancillary Services throughout the United Kingdom of Great Britain and Northern Ireland.\n- Translation: The conversion of written documents into another language as text.\n- Transcription: The conversion of written documents into alternative formats such as Print, Audio, Video or normal print or vice versa.\n- Ancillary Services: Additional services which support the translation/transcription service. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS. \nA framework contract was awarded to 8 bidders for this lot.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "3",
        "title": "Telephone and Spoken Video Interpreting",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The provision of a Telephone Interpreting and Spoken Video Language Services throughout the United Kingdom of Great Britain and Northern Ireland.\nThis includes the provision of a consecutive and simultaneous interpreting either by telephone or video technology. The interpreter in all cases must convert the spoken language from one language to another enabling listeners and speakers to understand each other.\nThe Services which shall be provided under this Lot include:\n- A scheduled telephone/video interpreting service for customers who prefer to book an interpreter in advance of an Assignment.\n- On demand Telephone Interpreting for non-English speakers who need to use an Interpreter immediately over the telephone.\n- In some instances it may be possible to provide an on demand video interpreting service but this will be agreed between the Supplier and Buyer at Call Off. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS. \nA framework contract was awarded to 8 bidders for this lot.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "4a - 4l",
        "title": "Non Spoken Language Services",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The provision of Non Spoken Face to Face Interpreters, Video, Translation and Transcription services throughout the United Kingdom of Great Britain and Northern Ireland.\nThe Lots are as follows:\n4a - North East\n4b - North West\n4c - Yorkshire and the Humberside\n4d - East Midlands\n4e - West Midlands\n4f - East of England\n4g – London\n4h - South East\n4i - South West\n4j - Wales\n4k – Scotland\n4l - Northern Ireland\nThis Lot will enable communication to take place between Deaf, Deafblind and others requiring support to access English via face to face interpretation, video technology, written translations and transcription services specific to the non-spoken community. Additional information: The framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS. \nA framework contract was awarded to 6 bidders for each region. Number of tenders received for each region were as follows:\n4a=18\n4b=18\n4c= 18\n4d=18\n4e=19\n4f=19\n4g=18\n4h=19\n4i=18\n4j=16\n4k =15\n4l =16",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      },
      {
        "id": "5a - 5m",
        "title": "Regional Managed Service",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The provision of a Managed Service Provision throughout the United Kingdom of Great Britain and Northern Ireland, and Overseas, broken down by region.\nThis provision will enable one, some or all services to be called off which will be delivered via Supplier awarded to the specific region. Suppliers shall provide a tailored solution that covers advisory services, administrative support and efficient business processes through the delivery of the buyers language service requirements.\nThe Lots are as follows:\n5a - North East\n5b - North West\n5c - Yorkshire and the Humberside\n5d - East Midlands\n5e - West Midlands\n5f - East of England\n5g - London\n5h - South East\n5i - South West\n5j - Wales\n5k - Scotland\n5l - Northern Ireland\n5m – Overseas & all UK regions\nThe framework term will be for 36 months, with the option to extend for a further 12 months at the discretion of CCS Additional information: A framework contract has been awarded to the number of bidders in each of the regions\n5a=10 \n5b=9\n5c=9\n5d=9\n5e=9 \n5f=10\n5g=10\n5h=10 \n5i=9\n5j=9 \n5k=10\n5l=9 \n5m=5",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "32232000",
            "scheme": "CPV",
            "description": "Video-conferencing equipment"
          },
          {
            "id": "32353000",
            "scheme": "CPV",
            "description": "Sound recordings"
          },
          {
            "id": "48521000",
            "scheme": "CPV",
            "description": "Music or sound editing software package"
          },
          {
            "id": "48740000",
            "scheme": "CPV",
            "description": "Foreign language translation software package"
          },
          {
            "id": "64211000",
            "scheme": "CPV",
            "description": "Public-telephone services"
          },
          {
            "id": "72212740",
            "scheme": "CPV",
            "description": "Foreign language translation software development services"
          },
          {
            "id": "75230000",
            "scheme": "CPV",
            "description": "Justice services"
          },
          {
            "id": "79510000",
            "scheme": "CPV",
            "description": "Telephone-answering services"
          },
          {
            "id": "79530000",
            "scheme": "CPV",
            "description": "Translation services"
          },
          {
            "id": "79821100",
            "scheme": "CPV",
            "description": "Proofreading services"
          },
          {
            "id": "79822300",
            "scheme": "CPV",
            "description": "Typesetting services"
          },
          {
            "id": "79822500",
            "scheme": "CPV",
            "description": "Graphic design services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      },
      {
        "id": "4a - 4l",
        "relatedLot": "4a - 4l",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      },
      {
        "id": "5a - 5m",
        "relatedLot": "5a - 5m",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      }
    ],
    "title": "Language Services (Lots 1 to 5)",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Crown Commercial Service (CCS), as the Authority, has established a Framework Contract with\nmultiple suppliers for the provision of Language Services including Translation, Transcription and\nAncillary Services, Telephone and Video Interpreting Services, Non Spoken and Spoken Face to Face\nInterpreting Services, for use by the UK Public Sector Buyers identified at VI.3. \nThe Services within the scope of this framework have been divided into 5 Lots, with Lots 4 and 5 being broken down into\nregional sub-lots: \nLot 1 National Managed Service \nLot 2 Translation, Transcription and Ancillary Services\nLot 3 Telephone and Video Interpretation \nLots 4a to 4l Non Spoken Languages Services \nLots 5a to 5m Regional Managed Service,\n* Please note, Lots 4a-4l provide UK regional coverage and Lots 5a-5m provide UK and overseas coverage*",
    "classification": {
      "id": "79540000",
      "scheme": "CPV",
      "description": "Interpretation services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-3755",
      "name": "The Minister for the Cabinet Office acting through Crown Commercial Service",
      "roles": [
        "buyer",
        "mediationBody"
      ],
      "address": {
        "region": "UK",
        "locality": "Liverpool",
        "postalCode": "L3 9PP",
        "countryName": "United Kingdom",
        "streetAddress": "9th Floor, The Capital Building, Old Hall Street"
      },
      "details": {
        "url": "https://www.gov.uk/ccs",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "scheme": "COFOG",
            "description": "Public Procurement"
          }
        ]
      },
      "identifier": {
        "legalName": "The Minister for the Cabinet Office acting through Crown Commercial Service"
      },
      "contactPoint": {
        "email": "supplier@crowncommercial.gov.uk",
        "telephone": "+44 3450103503"
      }
    },
    {
      "id": "GB-FTS-17970",
      "name": "AA Global Language Services Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Kingston Upon Hull",
        "postalCode": "HU1 1UD",
        "countryName": "United Kingdom",
        "streetAddress": "Francis House, Humber Place"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "AA Global Language Services Ltd"
      }
    },
    {
      "id": "GB-FTS-17971",
      "name": "DA Languages Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Manchester",
        "postalCode": "M32 0FP",
        "countryName": "United Kingdom",
        "streetAddress": "Statham House, Talbot Road, Stretford"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "DA Languages Limited"
      }
    },
    {
      "id": "GB-FTS-17972",
      "name": "Global Connections (Scotland) Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Glasgow",
        "postalCode": "G2 2UE",
        "countryName": "United Kingdom",
        "streetAddress": "180 Hope Street  Third Floor"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Global Connections (Scotland) Ltd"
      }
    },
    {
      "id": "GB-FTS-17973",
      "name": "Global Translation Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Birmingham",
        "postalCode": "B6 6SN",
        "countryName": "United Kingdom",
        "streetAddress": "470 Witton Road, Aston"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Global Translation Services Limited"
      }
    },
    {
      "id": "GB-FTS-17974",
      "name": "K International",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Milton Keynes",
        "postalCode": "MK5 8PL",
        "countryName": "United Kingdom",
        "streetAddress": "14 Davy Avenue, Knowlhill"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "K International"
      }
    },
    {
      "id": "GB-FTS-17975",
      "name": "Language Line Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "E14 5NR",
        "countryName": "United Kingdom",
        "streetAddress": "25th Floor, 40 Bank Street"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Language Line Limited"
      }
    },
    {
      "id": "GB-FTS-17976",
      "name": "thebigword Group Ltd.",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Leeds",
        "postalCode": "LS12 6AB",
        "countryName": "United Kingdom",
        "streetAddress": "Link Up House, Ring Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "thebigword Group Ltd."
      }
    },
    {
      "id": "GB-FTS-17977",
      "name": "Word360 Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Edgbaston",
        "postalCode": "B15 1NP",
        "countryName": "United Kingdom",
        "streetAddress": "6 The Cloisters, 11-12 George Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Word360 Limited"
      }
    },
    {
      "id": "GB-FTS-17978",
      "name": "Language Empire Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Rochdale",
        "postalCode": "OL12 6AE",
        "countryName": "United Kingdom",
        "streetAddress": "Empire House, College Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Language Empire Limited"
      }
    },
    {
      "id": "GB-FTS-17979",
      "name": "ONCALL Interpreters Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "EC1R 0BD",
        "countryName": "United Kingdom",
        "streetAddress": "Third Floor, 15 Bowling Green Lane"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "ONCALL Interpreters Ltd"
      }
    },
    {
      "id": "GB-FTS-17980",
      "name": "Word360 Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Edgbaston",
        "postalCode": "B15 1NP",
        "countryName": "United Kingdom",
        "streetAddress": "6 The Cloisters,  11-12 George Road,"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Word360 Limited"
      }
    },
    {
      "id": "GB-FTS-17981",
      "name": "K International",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Milton Keynes",
        "postalCode": "MK5 8PL",
        "countryName": "United Kingdom",
        "streetAddress": "14 Davy Avenue, Knowlhill,"
      },
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  ],
  "description": "As part of this contract award notice the following documents can be accessed at:\nhttps://www.contractsfinder.service.gov.uk/Notice/6e8152e5-b262-448f-9b90-fbfa9b7f5bab\n1) Contract notice authorised customer list\n2) Redacted Framework Contract\nThe start date of this framework agreement is 10 May 2021. The expiry date of the framework agreement is 9 May 2024. The framework will be established for 36 months, with the option to extend for 1 further period of 12 consecutive months, executed at the discretion of CCS.",
  "initiationType": "tender"
}