TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
complete
Official procurement procedure

PAN2300 - Emergency Repairs Call Handling Service

Business services: law
marketing
consulting
+4 more
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Leicester City Council: "PAN2300 - Emergency Repairs Call Handling Service". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityLeicester City CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Leicester City Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Leicester City Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4.8Bids / Report
16% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 149 active published awards; 144 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityLeicester City Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published4 Jun 2021, 13:41 BST
Last source update4 Jun 2021, 13:41 BST
Recurring procurementNot published
ClassificationBusiness services: law, marketing, consulting, recruitment, printing and security, Telecommunications equipment and supplies, Telephone-answering services
Delivery area
UK
OCIDocds-h6vhtk-02b88b
What is being bought
The Housing Division within Leicester City Council manages just over 21,000 properties and we are the largest landlord in the City. These properties are a mix of houses, bedsits, bungalows, flats, maisonettes and sheltered accommodation. Each year, we complete approximately 130,000 responsive repairs during normal working hours, and those repairs are carried out by around 300 craft operatives. Outside of normal working hours, we provide an emergency repairs service to our tenants, who can report emergency repairs via a published emergency repairs telephone line. Most of these repairs are carried out by our own staff, a small number of whom participate on an emergency repairs rota, but we also use a small number of contractors for more specialist repairs.
What changed
From the official release history
  1. Status changed to complete
    4 Jun 2021, 13:41 BST
  2. Official notice release published
    4 Jun 2021, 13:41 BST
  3. Buyer information updated
    4 Jun 2021, 13:41 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The Housing Division within Leicester City Council manages just over 21,000 properties and we are the largest landlord in the City. These properties are a mix of houses, bedsits, bungalows, flats, maisonettes and sheltered accommodation. Each year, we complete approximately 130,000 responsive repairs during normal working hours, and those repairs are carried out by around 300 craft operatives. Outside of normal working hours, we provide an emergency repairs service to our tenants, who can report emergency repairs via a published emergency repairs telephone line. Most of these repairs are carried out by our own staff, a small number of whom participate on an emergency repairs rota, but we also use a small number of contractors for more specialist repairs.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    4 Jun 2021, 13:41 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 11 Mar 2020, 00:00 GMT · £187,000
Commercial outcome and competition
Awards
Pinnacle Connect Ltd
Not published · Not published · active
Contracts
Contract
£187,000 · signed 11 Mar 2020, 00:00 GMT · active
Bid statistics
bids: 6 (lot 1)
electronicBids: 6 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 1 (lot 1)
Buyer and organisations in this procedure

Leicester City Council

Contracting authority GB-FTS-550
View buyer profile

  • Leicester City Council
    buyer

    City Hall (4th Floor), 115 Charles Street, Leicester, UK, LE1 1FZ
    Sohail.Aboobakar@leicester.gov.uk
    +44 1164544341

  • Construction and Technology Court (Queens Bench Division)
    reviewBody

    Birmingham, B4 6DS

  • Pinnacle Connect Ltd
    supplier

    1st Floor, 6 St Andrew Street, London, UK, EC4A 3AE
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published