Search UK public tenders and contract notices

Citizen Omni-Channel Communications

Citizen Housing Group Ltd · Housing · West Midlands

This contract is for software to improve and upgrade all methods of communication Citizen has with residents. This contract has been procured by direct award via G-Cloud 14.

Awarded to INCLINE IT LIMITED

• Communication software package

Contact Centre as a Service Platform licencing

Student Loans Company · Central government · Nationwide (UK)

Provision of a Contact Centre as a Service Platform/Product and associated licencing. Capabilities to include voice, omni-channel connectivity to Salesforce, AI and automation.

• Communication software package

Technology Peripherals and Infrastructure

Scottish Government · Scotland

Scottish Procurement will soon be tendering for the re-let of the Technology Peripherals and Infrastructure Framework. The current framework agreement is due to expire in May 2026. The new framework will build on the success of the current …

• Apparatus for sound, video-recording and reproduction
• Communication software package
• Computer equipment and supplies
• +3

Internal Communications Software

South Wales Fire and Rescue Service · Police & fire · Wales (Cymru)

South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service. The primary objec…

• Communication software package

SMS Service

Bournemouth University · Education · South West England

Bournemouth University (“BU” or the “University”) has a requirement to replace its existing SMS solution which has reached end of life. SMS messages are used as part of a multi-channel communication approach to engage with students. Approxi…

• Communication software package
• Electronic message and information services
• Software package and information systems
• +1

Supply of a Marketing Engagement Platform for Ordnance Survey

ORDNANCE SURVEY LIMITED · South East England

OS has awarded for a Marketing Engagement Platform to Braze Inc

Awarded to Braze Inc

• Communication software package
• Programming services of packaged software products
• Sales or marketing software package
• +1

Proactive communications and engineer arrival tracking service

Wales & West Utilities Limited · Other public body · South West England, Wales (Cymru)

We are looking for a supplier to provide automated communication to customers throughout their journey as well as engineer arrival tracking services for our connections customers. The service will be used to send auto notifications via SMS.…

• Communication software package

MyKarbon Customer Portal App for Karbon Homes

Karbon Homes · North East England

One of Karbon’s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It’s essential that we make it easier, reliable and secure for our customers & …

Awarded to PLENTIFIC LTD

• Communication software package
• Contact management software package

Digital Family Hub

West Berkshire Council · Local authority · delivery region not published

West Berkshire currently uses the West Berkshire Directory to provide families with a single, accessible source of information about local services. Some online features, such as booking and payment options, have been introduced to support …

• Communication software package
• Document creation, drawing, imaging, scheduling and productivity software package
• Educational software package
• +3

Provision of a Social Media Management Solution

Competition and Markets Authority · Nationwide (UK)

The CMA is seeking an agreement for a subscription to a Social Media Management Platform for 20 users

Awarded to Hootsuite Inc

• Communication software package

Automated Transcription Solution

The Police & Crime Commissioner for Sussex · Police & fire · delivery region not published

Police forces routinely conduct audio and video-recorded interviews that require transcription for investigative, evidential, and reporting purposes. Currently, transcription processes involve significant manual effort, which is both time-c…

• Administration software package
• Communication and multimedia software package
• Communication software development services
• +3

BLC0223 Critical Event Management System

BLUELIGHT COMMERCIAL LIMITED · Other public body · delivery region not published

This procurement is to establish a single supplier framework agreement for a communication system to allow rapid communication between bluelight organisations during major incidents and which may be used for managing on/off duty or on-call …

• Communication software package
• Telecommunications services

West of England Pathology Network - Digital Histopathology

Bristol NHS Foundation Trust · Central government · North East England, Yorkshire and the Humber, East Midlands, East of England, Greater London, South West England

The West of England Pathology Network (WoEPN) are looking to contract with a single supplier to provide an end-to-end digital histopathology pathway; to include an Image Management System (IMS), scanners, monitors and associated hardware. I…

• Biomedical equipment
• Communication software package
• Compliance software package
• +3

WBS Customer Relationship Management System

UNIVERSITY OF WARWICK · Education · West Midlands

The University of Warwick has a requirement to purchase a full featured modern Customer Relationship Management (CRM) system to support the marketing, recruitment and admissions functions for Warwick Business School’s MBA and Executive Educ…

• Administration software package
• Communication software package
• Educational software package
• +1

Integrated SMS solution for Guardian Command and Control System/ Pronto

The Police and Crime Commissioner for Lincolnshire · Police & fire · North East England, Yorkshire and the Humber, East Midlands, East of England, Greater London, South West England

Lincolnshire Police are looking to introduce an SMS platform that can integrate with our existing Guardian command and control system and record management system, via Pronto. Both systems are supplied by Motorola Solutions UK Ltd. To enabl…

• Command, control, communication systems
• Communication software package
• Communications control system
• +1