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ClosedFind a Tender · UK4

Internal Communications Software

Buyer: South Wales Fire and Rescue Service →

Participate on sell2wales.gov.wales ↗External submission platform

BuyerSouth Wales Fire and Rescue Service
StatusClosed
Deadline16 Oct 2025
Value£120,000
Published18 Sept 2025

What is being bought

South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service. The primary objectives of this ITQ are to: • Implement a centralised internal communications platform. • Improve employee engagement and reach across departments. • Enable content creation using templates for emails and PDFs. • Track and analyse communication metrics such as open rates, read time, device usage, and engagement levels.

Delivery location

UKL2, GB

Categories

Communication software package 48510000

Lot details

Lot 1

No lot description published.

Statusactive
Value£120,000
Contract periodFrom 1 Dec 2025 to 30 Nov 2030
SME suitabilitySuitable for SMEs

Award criteria
Technical — Technical
Social Value
Price

What is included

ItemCategoryQuantity
1Communication software packageNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Communication software package (48510000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 482,5331 median · 6.1 average (771 of 2,533 with a bid count)1.4 average (835 of 2,533 with named award suppliers)Not published
Same buyer1Not publishedNot publishedNot published
Delivery region: UKL24Not publishedNot publishedNot published
Similar published value (0.5×–2×)1943 median · 3 average (1 of 194 with a bid count)1 average (1 of 194 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-059d95
Latest release ID057873-2025
Latest release timestampThu Sep 18 2025 15:54:22 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/057873-2025
Tender statusactive
Procurement methodopen
Procurement method detailsBelow threshold - open competition
Main procurement categorygoods
Above thresholdNo
Legal basis2023/54
Tender period: startNot published
Tender period: end2025-10-16T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadline2025-10-09T17:00:00+01:00
Award period: startNot published
Award period: endNot published
Submission method detailswww.sell2wales.gov.wales
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£120,000
Tender lots in source1
Tender items in source1
Tender documents in source5
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
18 Sept 2025tender057873-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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              "name": "Technical",
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            },
            {
              "name": "Social Value",
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            {
              "name": "Price",
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          ],
          "weightingDescription": "Technical"
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        "contractPeriod": {
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          "maxExtentDate": "2033-11-30T23:59:59+00:00"
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        "selectionCriteria": {
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    "items": [
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        "additionalClassifications": [
          {
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    ],
    "title": "Internal Communications Software",
    "value": {
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    },
    "status": "active",
    "documents": [
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        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=346350",
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        "documentType": "biddingDocuments"
      },
      {
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      },
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    "description": "South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service.\nThe primary objectives of this ITQ are to:\n•\tImplement a centralised internal communications platform.\n•\tImprove employee engagement and reach across departments.\n•\tEnable content creation using templates for emails and PDFs.\n•\tTrack and analyse communication metrics such as open rates, read time, device usage, and engagement levels.",
    "tenderPeriod": {
      "endDate": "2025-10-16T12:00:00+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2025-10-09T17:00:00+01:00"
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    "aboveThreshold": false,
    "submissionTerms": {
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    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "submissionMethodDetails": "www.sell2wales.gov.wales",
    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PQMW-9436-MMYZ",
      "name": "South Wales Fire and Rescue Service",
      "roles": [
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      ],
      "address": {
        "region": "UKL15",
        "country": "GB",
        "locality": "Llantrisant",
        "postalCode": "CF72 8LX",
        "countryName": "United Kingdom",
        "streetAddress": "Headquarters, Forest View Business Park"
      },
      "details": {
        "url": "https://www.southwales-fire.gov.uk",
        "classifications": [
          {
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            "scheme": "UK_CA_TYPE",
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            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
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      },
      "identifier": {
        "id": "PQMW-9436-MMYZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Lee Bunkham",
        "email": "L-Bunkham@southwales-fire.gov.uk",
        "telephone": "01443 232090"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
18 Sept 2025 · 057873-2025 · tender
{
  "id": "057873-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-09-18T16:54:22+01:00",
  "ocid": "ocds-h6vhtk-059d95",
  "buyer": {
    "id": "GB-PPON-PQMW-9436-MMYZ",
    "name": "South Wales Fire and Rescue Service"
  },
  "tender": {
    "id": "SWITQ178",
    "lots": [
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        },
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          "description": "Extensions are available upon satisfactory performance"
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            },
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              "type": "quality"
            },
            {
              "name": "Price",
              "type": "price"
            }
          ],
          "weightingDescription": "Technical"
        },
        "contractPeriod": {
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          "startDate": "2025-12-01T00:00:00+00:00",
          "maxExtentDate": "2033-11-30T23:59:59+00:00"
        },
        "selectionCriteria": {
          "criteria": [
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            "id": "48510000",
            "scheme": "CPV",
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          }
        ]
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    ],
    "title": "Internal Communications Software",
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      "currency": "GBP",
      "amountGross": 144000
    },
    "status": "active",
    "documents": [
      {
        "id": "L-1",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=346350",
        "description": "ITQ Part 1",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-2",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=346351",
        "description": "ITQ Part 2",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-3",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=346352",
        "description": "Appendix 1 - Business Continuity",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-4",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=346353",
        "description": "Appendix 2 - Terms and Conditions",
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    "procurementMethod": "open",
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      ],
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        "locality": "Llantrisant",
        "postalCode": "CF72 8LX",
        "countryName": "United Kingdom",
        "streetAddress": "Headquarters, Forest View Business Park"
      },
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      },
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        "telephone": "01443 232090"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}