Official UK procurement notice
Internal Communications Software · UK public procurement notice
Authority: South Wales Fire and Rescue Service (Police & fire)
Sectors: Software Packages & ERP (48) Delivery: Wales (UKL2)
Published estimate£120,000≈ £24k / year · £144,000 inc. VAT
Submissions closed 16 Oct 2025
Contract term 5 yrsends 30 Nov 2030 · up to 30 Nov 2033 with extensions · starts 1 Dec 2025
What is being bought
Published requirement descriptionSouth Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service.
The primary objectives of this ITQ are to:
- Implement a centralised internal communications platform.
- Improve employee engagement and reach across departments.
- Enable content creation using templates for emails and PDFs.
- Track and analyse communication metrics such as open rates, read time, device usage, and engagement levels.
CPV: Communication software package
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£120,000
Pre-qualification & selection criteria (PQQ)1
- Condition of participation
As per Invitation to Quote Pack
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
- Technical
- Social Value
- Price
Conditions of participation1
- Condition of participation
As per Invitation to Quote Pack
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Goods
- Notice status
- Closed
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 18 Sept 2025, 16:54 BST
- Last source update
- 18 Sept 2025, 16:54 BST
- Authority reference
SWITQ178- FTS notice number
2025/S 000-057873- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-059d95Find a Tender
How it was run
Official notice- Submission deadline
- 16 Oct 2025, 12:00 BST
- Clarification deadline
- 9 Oct 2025, 17:00 BST
- Electronic submission
- Allowed
Detailed submission instructions & authority contactsFrom official release
Timeline
18 Sept 2025 → 1 Dec 2025 · 4 dates- Tender notice published399 days ago18 Sept 2025, 16:54 BST
- Clarification questions by378 days ago9 Oct 2025, 17:00 BST
- Submission deadline371 days ago16 Oct 2025, 12:00 BST
- Contract starts325 days ago1 Dec 2025
Notice history
1 event · 1 release on Find a Tender- Tender notice published18 Sept 2025, 16:54 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications ITQ Part 1
- Bidding documents and specifications ITQ Part 2
- Bidding documents and specifications Appendix 1 - Business Continuity
- Bidding documents and specifications Appendix 2 - Terms and Conditions
Notices published for this procedure
- Tender notice Tender notice on Find a Tender