Official UK procurement notice
WBS Customer Relationship Management System
Authority: University of Warwick (Education)
What is being bought
Published requirement descriptionThe University of Warwick has a requirement to purchase a full featured modern Customer Relationship Management (CRM) system to support the marketing, recruitment and admissions functions for Warwick Business School’s MBA and Executive Education programmes. The University will require Initial Phase completed by as soon as possible after appointment, for active use by 1st March 2026. Initial Phase would include Minimum Viable Product (MVP), maintaining existing functionality and the provision of a robust admissions portal and Core CRM system. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (in-tendhost.co.uk/universityofwarwick)… ↗ University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) or the Procurement Act 2023 and associated Procurement Regulations 2024 (and as may be amended from time to time) and its procurement activities are not sub
CPV: Administration software package · Communication software package · Educational software package · Software package and information systems
The lotProcurement structure
single lot · value publishedProcedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 17 Apr 2025, 22:33 BST
- Last source update
- 17 Apr 2025, 22:33 BST
- Award evaluation window
- 15 May 2025 – …
- Authority reference
CH-04-25-CRM-SYSEXP-WBS-MB- FTS notice number
2025/S 000-016078- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050543Find a Tender
- Electronic trading
- electronic ordering · electronic payment
- Review procedure
Tender closing Date: May 15, 2025 ( Thursday) 12:00nmSelection criteria as stated in the procurement documents
How it was run
Official notice- Submission deadline
- 15 May 2025, 12:00 BST
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 15 May 2025, 12:00 BST
Timeline
17 Apr 2025 → 11 Aug 2025 · 4 dates- Notice published17 Apr 2025, 22:33 BST
- Submission deadline15 May 2025, 12:00 BST
- Bids opened15 May 2025, 12:00 BST
- Contract starts11 Aug 2025, 00:00 BST
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Technical selection criteria
- Economic and financial selection criteria