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Official procurement procedure

Warmer Homes, Advice & Money (WHAM) model

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Wales & West Utilities Limited: "Warmer Homes, Advice & Money (WHAM) model". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityWales & West Utilities LimitedScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Wales & West Utilities Limited
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Wales & West Utilities Limited. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationModerate Concentration
WARM WALES - CYMRU GYNNESTop vendor: 41% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 13 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
WARM WALES - CYMRU GYNNES1 win£2,000,000
MIND (THE NATIONAL ASSOCIATION FOR MENTAL HEALTH)1 win£1,150,000
BRITISH KIDNEY PATIENT ASSOCIATION(THE)1 win£1,100,000
SUSTAINABLE COMMUNITY SOLUTIONS LIMITED1 win£626,967
Procedure terms
Contracting AuthorityWales & West Utilities Limited
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published13 Jul 2026, 10:09 BST
Last source update13 Jul 2026, 10:09 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-06abc8
What is being bought
The WHAM project is a large, multi-agency initiative designed to support vulnerable and low-income households experiencing fuel poverty. The project brings together local authorities, NHS trusts, community organisations, energy sector partners and national bodies to deliver co-ordinated, in-depth support that improves income, energy efficiency, energy confidence and overall wellbeing. WHAM operates across Bristol, Bath, Northeast Somerset (B&NES), and North Somerset, delivering personalised energy advice and holistic casework to households living in fuel poverty. Support is provided through a blended delivery model, combining phone and email advice, home visits and community-based outreach such as advice surgeries, events and group sessions. The project also delivers fuel poverty awareness training for frontline practitioners to strengthen referral pathways and early identification of need. The project is delivered by three part-time WHAM Caseworkers, supported by a Somali-speaking Energy Caseworker who provides targeted and culturally appropriate support to Bristol's Somali community through trusted community venues and flexible engagement methods.
What changed
From the official release history
  1. Official notice release published
    13 Jul 2026, 10:09 BST
  2. Status changed to complete
    2 Jun 2026, 16:14 BST
  3. Official notice release published
    2 Jun 2026, 16:14 BST
  4. Buyer information updated
    2 Jun 2026, 16:14 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    13 Jul 2026, 10:09 BST
  2. Award pending
    22 Jun 2026, 00:00 BST · £600,000
Commercial outcome and competition
Awards
CENTRE FOR SUSTAINABLE ENERGY
£600,000 · 22 Jun 2026, 00:00 BST · pending
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Wales & West Utilities Limited

Contracting authority GB-COH-05046791
View buyer profile
  • Wales & West Utilities Limited
    buyer

    GB-COH: 05046791 · GB-PPON: PMVL-3238-DQDX
    Wales & West House, Newport, UKL21, NP10 8FZ, GB
  • CENTRE FOR SUSTAINABLE ENERGY
    supplier

    GB-COH: 02219673 · GB-PPON: PZCJ-2332-DCDD
    St James Court, Bristol, UKK11, BS1 3LH, GB
Award and contract changes
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleCentre for Sustainable Energy (CSE) is a nationally recognised organisation with specialist expertise in delivering fuel poverty and energy advice services to low-income households. Through its established Warmer Homes, Advice & Money (WHAM) model, CSE provides integrated, in-depth casework addressing fuel poverty, energy affordability, health inequalities and carbon monoxide risk. CSE is uniquely positioned within the West of England, with strong, long-standing partnerships across local authorities, NHS trusts and community organisations. Its coordinated, multi-agency delivery model combines personalised casework, outreach and referral pathways to deliver tailored support to households experiencing multiple vulnerabilities.