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planning
Official procurement procedure

Visitor Oyster Cards and Website Development

Advertising and marketing services
Commercial property management services
Web server software development services
+2 more
Location not published
Published value
£643,000
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Transport for London: "Visitor Oyster Cards and Website Development". Published status: planning. Published value: £643,000. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityTransport for LondonScope & CategoriesNot publishedSubmission Window
planning
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£643,000
Bidder Intelligence · Authority Profile: Transport for London
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Transport for London. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.3Bids / Report
31.3% of reports have one bid
Supplier ConcentrationModerate Concentration
SAP (UK) LIMITEDTop vendor: 29.1% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 85 active published awards; 16 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
SAP (UK) LIMITED1 win£6,700,000
SIEMENS MOBILITY LIMITED1 win£4,316,720
CLARKE CHAPMAN FACILITIES MANAGEMENT LIMITED1 win£1,831,032
CADENT GAS LIMITED1 win£1,594,000
CLESHAR CONTRACT SERVICES LIMITED1 win£1,320,806
Procedure terms
Contracting AuthorityTransport for London
Procedure methodNot published
Procurement categoryNot published
Statusplanning
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published29 Apr 2026, 15:11 BST
Last source update29 Apr 2026, 15:11 BST
Recurring procurementNot published
ClassificationAdvertising and marketing services, Commercial property management services, Web server software development services, World wide web (www) site design services, World wide web (www) site operation host services
Delivery areaLocation not published
OCIDocds-h6vhtk-068e37
What is being bought
The Visitor Oyster Card (VOC) provides a specific pay as you go product for visitors to London. The product can be purchased by visitors from outside the M25 motorway in the UK and across the world, unlike the traditional Oyster Card, the VOC can only be brought prior to arrival in London & all customers are charged a non-refundable £5 activation fee. The VOC can be used wherever an Oyster card can be used, as well as on the Gatwick & Heathrow Express services. Whilst the £10.50 fee remains consistent for all denominations, Visitors can buy the VOC pre-loaded with various amounts of credit from £10 - £50. This MSQ is addressing the marketing, fulfilment, account management, website management and customer service provision for the VOC, all of which is currently managed within one contract, by a single partner. This MSQ is seeking to gain insight if the scope and requirement can be procured as one, or split.
What changed
From the official release history
  1. Published value updated to £643,000
    29 Apr 2026, 15:11 BST
  2. Status changed to planning
    29 Apr 2026, 15:11 BST
  3. Official notice release published
    29 Apr 2026, 15:11 BST
  4. Buyer information updated
    29 Apr 2026, 15:11 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planning
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Pipeline notice
    29 Apr 2026, 15:11 BST
  2. Procedure published
    29 Apr 2026, 15:11 BST
  3. engagement
    22 May 2026, 23:59 BST · scheduled
    TfL wishes to seek your views on the extent of your capability, capacity and appetite for the global marketing, fulfilment, account management and customer service provisions for the Visitor Oyster Card as described in Section 3. The feedback from this questionnaire will help inform decisions on the final procurement strategy and route to market for the promotion of the Visitor Oyster Card and will work alongside any other option appraisal work undertaken. TfL would appreciate your feedback in the form of a response to the following questionnaire, with the specific questions to be answered in the blank tables/boxes provided. Should you consider a particular question as not applicable to your organisation, please state "not applicable" in the tables/boxes provided. Please note responses to the questionnaire does not form part of any formal procurement process. If you are interested in this opportunity, please contact Tyreke Brooks - tyrekebrooks@tfl.gov.uk.
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Transport for London

Contracting authority GB-PPON-PHMT-6197-NWNZ
View buyer profile

  • Transport for London
    buyer

    GB-PPON: PHMT-6197-NWNZ
    5 Endeavour Square, London, UKI41, E20 1JN, GB
    tyrekebrooks@tfl.gov.uk
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNot published