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Find a TenderAwardedContract details notice
Published 8 May 2026, 12:38 BST

Official UK procurement notice

Transactional Survey Solution Software

Official notice

Authority: Accent Group Ltd (Public body)

Below threshold - limited competition
Sectors: Software Packages & ERP (48) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
+6 moreEast Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Awarded value£99,300published contract · exc. VAT
Awarded 3 Feb 2026
Awarded to CUSTOMERSURE LTD

What is being bought

Published requirement description

Procure a Digital Solution to Manage, Deliver, Analyse, and Report on Transactional Survey Solution across key service touchpoints.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West
48000000 Software package and information systems

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - limited competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
8 May 2026, 12:38 BST
Last source update
8 May 2026, 12:38 BST
Authority reference
AG-TR-30-2025
FTS notice number
2026/S 000-042470
Latest notice
Contract details notice (UK7)
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-069496 Find a Tender

Notice history

1 event · 1 release on Find a Tender
  1. Contract details notice published
    8 May 2026, 12:38 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £99,3001 contract exc. VAT
Contracts signed 1latest 3 Feb 2026
Awarded toValueDateStatus
CUSTOMERSURE LTD£99,300 †—Awarded

Contracts

  • Transactional Survey Solution Software · CUSTOMERSURE LTD

    Signed
    3 Feb 2026
    Value
    £99,300
    Period
    1 Jun 2026 – 31 May 2028 · up to 31 May 2029 with extensions
    Status
    active
    Extensions
    1 x 12 months, subject to performance and mutual agreement on terms.

Contracting authority & participating public bodies

ACCENT HOUSING LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: IP19229R · GB-PPON: PTXD-7116-XTCR 3rd Floor, Scorex House, 1 Bolton Road, Bradford, Yorkshire & Humber, BD1 4ASContact email

Bidders & participating suppliers

1 commercial party on the notice
  • CUSTOMERSURE LTDAwarded supplierGB-COH: 07120998GB-PPON: PWGR-6773-BGPR John Buddle Work Village, Newcastle Upon Tyne, North East, NE4 8AWContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure