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Published 21 Sept 2026, 17:16 BST

Official UK procurement notice

The Provision of Firefighter Pension and Administration and Pensioner Payroll Services

Official notice

Authority: Cleveland Fire Authority (Police & fire)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£500,000≈ £167k / year · £500,000 inc. VAT
Submissions closed 2 Nov 2026
Contract term 3 yrsends 30 Apr 2030 · up to 30 Apr 2032 with extensions · starts 1 May 2027
Notice summaryFrom the published notice

The Authority requires the provision of a comprehensive Firefighters' Pension Administration and Pensioner Payroll Service for all active, deferred, pensioner and dependant members of the Firefighters' Pension Schemes ("FPS Schemes"). The Provider shall deliver a fully integrated, end-to-end service encompassing pension administration, pensioner payroll, member record management and employer support. The service must be underpinned by a secure and robust pension administration platform, incorporating workflow and document management capabilities, alongside comprehensive member, pensioner and employer support services.

What is being bought

Published requirement description

The Authority requires the provision of a comprehensive Firefighters' Pension Administration and Pensioner Payroll Service for all active, deferred, pensioner and dependant members of the Firefighters' Pension Schemes ("FPS Schemes").

The Provider shall deliver a fully integrated, end-to-end service encompassing pension administration, pensioner payroll, member record management and employer support. The service must be underpinned by a secure and robust pension administration platform, incorporating workflow and document management capabilities, alongside comprehensive member, pensioner and employer support services.

The Provider will be expected to demonstrate a commitment to continuous improvement and innovation throughout the contract term, proactively identifying and implementing opportunities to enhance service quality, efficiency, accessibility and member experience, while ensuring compliance with all relevant legislative and regulatory requirements.

CPV: Insurance and pension services

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEPublished value£500,000
Contract period: 1 May 2027 – 30 Apr 2030 (3 yrs) · up to 30 Apr 2032 with extensionsValue: £500,000 exc. VAT · £500,000 inc. VAT
Extensions: 1st May 2027 to 30th April 2030 (with possible extension of 2 x 12months - potential 5 years in total)

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Social value: 10%
Published award criteria (3)
  • Price: The price aspect of this quotation will be evaluated in the following way: The lowest bona fide tender price covering the whole life cost of the contract agreement will receive the maximum weighting for price, the other bids/prices will then be scored on a pro-rata basis. **For clarification purposes, the whole life cost of a product, service or works shall cover costs borne by the Authority, or other users such as; • Costing relating to acquisition • Cost of use (energy consumption and other resources) • Maintenance costs • End of life costs, disposal, collection, recycling
  • Quality: 0 Unacceptable - No response is provided or the response is not relevant to the information requested in the question. 1 Poor - Response is poor. The response addresses very few elements of the requirement and contains insufficient/limited detail of explanation to demonstrate how the requirement will be fulfilled 2 Acceptable - The response provides information, on some or all of the elements required in the question, the information provided is relevant but is lacking in sufficient detail for some or all of the elements required. 3 Good - The response provides information on most of the elements required in the question the information provided is relevant and is in sufficient detail for most of the elements required. 4 Excellent - The response provides information on all of the elements required in the question, the information provided is relevant and is in sufficient detail for all of the elements required. The bidder has demonstrated a thorough understanding of the requirement and provides details of how the requirement will be met in full. 5 Added Value - The response provides information on all of the elements required in the question the information provided is relevant and is in sufficient detail for all of the elements required. The response also provides information on areas of added value* which is linked to the specified requirements.
  • Social Value: This section will be evaluated on a weighted basis and will be scored in accordance with the evaluation matrix (0-5) and the social value response.
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
21 Sept 2026, 17:16 BST
Last source update
21 Sept 2026, 17:16 BST
Award evaluation window
Submission end – 5 Feb 2027
FTS notice number
2026/S 000-089354
Latest notice
Tender notice (UK4)
Classification (CPV)
Insurance and pension services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-0776e0 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
2 Nov 2026, 12:00 GMT
Clarification deadline
16 Oct 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

sell2.in-tend.co.uk/blpd/home ↗

All submissions and clarification questions to be submitted via the Intend Portal.

Timeline

21 Sept 2026 → 1 May 2027 · 5 dates
  1. Tender notice published46 days ago
    21 Sept 2026, 17:16 BST
  2. Clarification questions by21 days ago
    16 Oct 2026, 17:00 BST
  3. Submission deadline4 days ago
    2 Nov 2026, 12:00 GMT
  4. Today
    7 Nov 2026
  5. Award decision expected byin 90 days
    5 Feb 2027, 23:59 GMT
  6. Contract startsin 174 days
    1 May 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    21 Sept 2026, 17:16 BST
    UK4

Contracting authority & participating public bodies

Cleveland Fire Authority

Contracting authorityPublic authority - sub-central government GB-COH: 07583911 · GB-PPON: PGXP-5439-PLWX Training And Administration Hub, Hartlepool, North East, TS25 5THContact name, email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender