Find a TenderAwardedContract details notice

Published 8 May 2026, 12:38 BST

Official UK procurement notice

Tenant Satisfaction Measures Solution

Official notice

Authority: Accent Group Ltd (Public body)

Below threshold - limited competition

Sectors: Software Packages & ERP (48) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)

+6 more

East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)

Awarded value£82,763published contract · exc. VAT

Awarded 30 Jan 2026

Awarded to Acuity Research and Practice Limited

What is being bought

Published requirement description

Procure a Tenant Satisfaction Measures (TSM) provider for the Collection, Management, Analysis and Reporting of Regulatory Satisfaction Indicators in line with the Housing Ombudsman and Regulator of Social Housing (RSH) Framework.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - limited competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 8 May 2026, 12:38 BST
Last source update: 8 May 2026, 12:38 BST
Authority reference: AG-TR-29-2025
FTS notice number: 2026/S 000-042469
Latest notice: Contract details notice (UK7)
Delivery area: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 more
South West (UKK)
Official registry OCID: ocds-h6vhtk-069495 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
8 May 2026, 12:38 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £82,7631 contract exc. VAT

Contracts signed 1latest 30 Jan 2026

Awarded to	Value	Date	Status
Acuity Research and Practice LimitedSMEVCSE	£82,763 †	—	Awarded

Contracts

Contract 1 · Acuity Research and Practice LimitedSMEVCSE
Signed
30 Jan 2026
Value
£82,763
Period
1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2029 with extensions
Status
active
Extensions
1 x 12 month extension subject to performance and mutual agreement on terms.

Contracting authority & participating public bodies

ACCENT HOUSING LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: IP19229R · GB-PPON: PTXD-7116-XTCR 3rd Floor, Scorex House, 1 Bolton Road, Bradford, Yorkshire & Humber, BD1 4ASContact email

Bidders & participating suppliers

1 commercial party on the notice

ACUITY RESEARCH & PRACTICE LTD.Awarded supplierGB-COH: 03503391GB-PPON: PVRC-2417-GNHG 35 Mount Pleasant, Barnstaple, South West, EX32 0AQContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender8 May 2026, 12:38 BST