Official UK procurement notice
South London Outreach Services
Authority: NHS North East London Integrated Care Board (NHS & healthcare)·Consortium: 2 public authorities
NHS South East London & NHS South West London Integrated Care Boards are seeking to commission an integrated Immunisation Outreach, Hospital In-Reach and Vaccination Engagement Services across South London for 1 April 2027 to 31 March 2028 with option to extend for a further 12 months to 31 March 2029. The service forms a key part of the South London Vaccination and Immunisation Programme and will support the ambition to protect the health and wellbeing of residents through increasing equitable access to vaccination and preventative healthcare interventions, reducing health inequalities and improving population health outcomes. The provider is expected to demonstrate a proven track record in delivering community outreach, hospital in-reach and vaccination contact centre services for a minimum of three years in South London, with prior experience in meeting the key objectives and service requirements as outlined.
What is being bought
Published requirement descriptionNHS South East London & NHS South West London Integrated Care Boards are seeking to commission an integrated Immunisation Outreach, Hospital In-Reach and Vaccination Engagement Services across South London for 1 April 2027 to 31 March 2028 with option to extend for a further 12 months to 31 March 2029.
The service forms a key part of the South London Vaccination and Immunisation Programme and will support the ambition to protect the health and wellbeing of residents through increasing equitable access to vaccination and preventative healthcare interventions, reducing health inequalities and improving population health outcomes.
The service will ensure that all eligible individuals, regardless of age, ethnicity, race, disability, socioeconomic status, pregnancy status, protected characteristic or geographical location, have access to timely, convenient and accessible vaccination opportunities delivered through a range of community and healthcare settings.
The Provider will deliver an integrated model of community outreach, hospital in-reach, vaccination engagement and proactive population outreach across the London Boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark for SE London and Croydon, Kingston, Merton, Richmond, Sutton & Wandsworth for SW London. Delivery will be tailored to local population need and informed by population health intelligence, vaccination uptake data and identified health inequalities.
Services will be delivered through a range of accessible venues, locations, days and times, including community venues, faith and cultural settings, mobile and pop-up clinics, hospitals, inpatient wards, outpatient departments and other settings where eligible individuals can be offered vaccination opportunistically.
A key objective of the service is to generate and maintain public trust and confidence through sustained community engagement, culturally competent approaches and partnership working with trusted local organisations and community leaders. The Provider will actively address vaccine hesitancy and misinformation, promote choice and improve confidence in communities known to experience lower uptake.
The service will place particular emphasis on identifying, prioritising and reaching vulnerable, underserved and under-vaccinated populations, including Core20PLUS5 populations immunosuppressed individuals, people with complex long-term conditions, ethnically diverse communities, socially excluded groups, pregnant women and other cohorts identified through national and local vaccination priorities.
The Provider will establish and operate a dedicated vaccination contact centre to proactively engage patients; support appointment booking and undertake targeted outbound engagement with clinically vulnerable and high-risk groups. This will include proactive outreach to immunosuppressed and severely immunocompromised individuals who may require additional support to access vaccination services.
The Provider will work collaboratively as a system partner with NHS Trusts, Primary Care Networks, General Practice, Community Pharmacy, Local Authorities, Public Health teams and Voluntary, Community, Faith and Social Enterprise organisations to ensure services are accessible, coordinated and responsive to local need.
Through community outreach, hospital in-reach and targeted engagement activity, the service will seek to increase vaccination uptake across South London, reduce the incidence and impact of COVID-19 and other vaccine-preventable diseases, minimise avoidable illness, hospital admissions and deaths, and ensure that individuals and communities are protected quickly and effectively.
The provider is expected to demonstrate a proven track record in delivering community outreach, hospital in-reach and vaccination contact centre services for a minimum of three years in South London, with prior experience in meeting the key objectives and service requirements as outlined. Annual contract value: £840,000.
CPV: Health services
The lotProcurement structure
single lot · no lot value publishedLot #1NHS South East London and NHS South West London Integrated Care Boards intend to…Planned
NHS South East London and NHS South West London Integrated Care Boards intend to commission a South London Immunisation Outreach, Hospital In-Reach and Vaccination Engagement Service.
The service will support the delivery of national and local vaccination and immunisation programmes through an integrated model of community outreach, hospital in-reach, population engagement and targeted outbound calling activity, with the overarching aim of improving vaccination uptake, reducing health inequalities and increasing access for eligible residents across South London.
The Provider will be responsible for delivering culturally appropriate, innovative and responsive vaccination services that ensure eligible residents are able to access vaccinations conveniently, safely and equitably regardless of protected characteristics.
The service will support the strategic objectives of the South London Vaccination and Immunisation Programme by:
- Maintaining and, where possible, improving vaccination coverage across South London
- Protecting the health and wellbeing of residents by reducing the incidence and impact of COVID-19, seasonal influenza and other vaccine-preventable diseases
- Supporting reductions in vaccine-preventable illness, avoidable hospital admissions and mortality
- Increasing vaccination confidence and uptake amongst eligible populations
- Reducing inequalities in access to vaccination services
- Ensuring timely and efficient delivery of programmes
- Improving access for underserved and under-vaccinated communities
- Supporting wider prevention and population health objectives
Community Outreach Service
The Provider shall deliver outreach vaccination activity informed by vaccination uptake data, population health intelligence and local community need.
The planning and delivery of outreach services must be in partnership with local communities, public health teams, NHS organisations, primary care, local authorities and voluntary, community and faith sector organisations to improve access, trust and confidence in vaccination.
Outreach delivery may include, but is not limited to:
- Pop-up vaccination events in community centres, libraries and children's centres
- Vaccination clinics in schools, colleges and universities
- Outreach delivery within hostels and supported accommodation
- Faith-based vaccination events in places of worship and religious centres
- Satellite vaccination clinics located within trusted community venues
- Mobile and roving vaccination services
- Maternity and hospital settings
- Community engagement and awareness raising events
- Outreach services targeted towards underserved and seldom-heard populations
The Provider shall ensure vaccination awareness, education and engagement activities form an integral component of all outreach activity.
Hospital In-Reach Service
The Provider shall deliver a hospital in-reach vaccination model across South London acute and community healthcare settings.
Hospital-based activity shall focus on reducing missed opportunities for vaccination by integrating vaccination offers into routine healthcare contacts and clinical pathways.
This will include:
- Vaccination of eligible inpatients
- Vaccination prior to discharge from hospital
- Vaccination opportunities within outpatient departments and ambulatory care settings
- Vaccination through specialist clinics caring for clinically vulnerable patients
- Opportunistic vaccination of eligible individuals during healthcare interactions
- Working with OH teams to deliver seasonal healthcare worker vaccinations
The Provider shall work collaboratively with NHS Trusts to embed vaccination into routine care and maximise vaccination uptake amongst patients and staff.
Vaccination Contact Centre and Outbound Calling
The Provider shall establish and operate a vaccination contact centre which will support the delivery of vaccination and immunisation programmes across South London.
The contact centre shall:
- Be accessible through a centralised telephone number and email service
- Respond to patient queries and vaccination enquiries
- Accept referrals from commissioners and partner organisations
- Support appointment booking and scheduling
- Provide information regarding vaccine eligibility, clinic locations and appointment availability
- Support service access for vulnerable individuals.
- Maintain appropriate records of patient interactions and outcomes
The Provider shall also undertake proactive outbound calling and patient engagement activity designed to improve uptake amongst eligible residents.
This will include targeted outbound calling to:
- Immunosuppressed and immunocompromised patients
- Individuals identified as clinically vulnerable
- Patients with complex long-term conditions
- Individuals who have not responded to previous vaccination invitations
- Individuals who have missed booked appointments
- Other priority cohorts identified through national or local vaccination programme requirements
Service Requirements
The Provider shall:
- Work with system partners to reduce inequalities in vaccination uptake and access
- Provide culturally sensitive, accessible and linguistically appropriate services
- Understand and address barriers to vaccination uptake
- Undertake effective community engagement and educational activity
- Build and maintain trust within underserved communities
- Provide transparent and accessible information about vaccination programmes
- Support informed choice and address misinformation where appropriate
- Provide confident conversations training for stakeholders
- Apply the Making Every Contact Count (MECC) approach to support wider health and wellbeing outcomes
- Support the co-administration of COVID-19, influenza and other eligible vaccinations where clinically appropriate
- Vaccinate eligible infants (6 months to 4 years), children, young people and adults in accordance with current national guidance
- Support surge vaccination activity and outbreak management res…
Pipeline intelligence · planning stage: how this market runs before the tender is published
How NHS North East London Integrated Care Board buys Health services (CPV 8510), and who usually turns up
NHS North East London Integrated Care Board’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Health services (CPV 8510) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
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The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
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Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in Greater London.
Most of this buyer’s recorded winners were registered in the region where that award was delivered.
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Half of these awards have an award date within 86 days of the bid deadline.
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Both shares are minimums: some awards have no bid count.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
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1 bid29% / 29%
2–337% / 32%
4–616% / 25%
7+18% / 14%
How did awards compare with estimates?
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Below estimate5% / 40%
Within ±2%91% / 53%
Above estimate5% / 7%
Assess each lot i
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Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1NHS South East London and NHS South West London Integrated Care Boards intend to…CPV 8510Published estimate£1.7m
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Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 65 past lots.
1 bid29%
2–332%
4–625%
7+14%
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No comparable awards for this lot yet.
Who has supplied this buyer on similar work? i
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| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| Bromley Healthcare CICEarlier contract | PRJ-2210 Community Dental Services - Lot 7 Outer South East Londonnotice published Oct 2026 | — | £58m | Matched as the earlier contract |
Who could compete for this lot? i
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Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Estimates, labelled. The price range, possible competitors and earlier-work matches are our estimates from past awards, not published facts, win chances or price advice. The buyer’s own record and the wider market are shown apart, never mixed.
- Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0, updated through the day and rebuilt nightly. Not every figure uses both feeds, and each one shows how many records it rests on: see the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record · publisher note attached- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 10 Nov 2026, 14:31 GMT
- Last source update
- 10 Nov 2026, 14:31 GMT
- Authority reference
PRJ-2312- FTS notice number
2026/S 000-106720- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-07b8afFind a Tender
Publisher note: This is a Provider Selection Regime (PSR) intended approach notice. The NHS South East London & NHS South West London Integrated Care Boards intend to carry out a Most Suitable Provider Process under the Health Care Services (Provider Selection Regime) Regulations 2023 to award a single contract for the delivery of Vaccination and Immunisation Outreach Services for South London. The Provider will be expected to demonstrate significant experience in vaccination delivery, community engagement, hospital partnership working, management of vulnerable patient cohorts and implementation of population health approaches that improve vaccination uptake and reduce health inequalities. The service will support NHS South East London & NHS South West London Integrated Care Board's strategic objectives relating to prevention, population health management, reducing health inequalities, improving access and increasing uptake of vaccination programmes across South London. The Commissioner considers that an integrated service model delivered through a single provider arrangement is likely to provide the greatest opportunity for service coordination, pathway integration, population engagement and improved vaccination outcomes across South London. It is NHS South East London & NHS South West London Integrated Care Board's view, considering likely providers and all relevant information available currently, that it is likely to be able to identify the most suitable provider for this service without running a competitive procurement. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. DEADLINE FOR EXPRESSIONS OF INTEREST TO BE SUBMITTED: 24 NOVEMBER 2026 Details of the award decision-makers: NHS South East London & NHS South West London Integrated Care Boards.
How it was run
Official notice- Submission deadline
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Timeline
10 Nov 2026 → 1 Dec 2026 · 2 dates- Notice published2 days ago10 Nov 2026, 14:31 GMT
- Today13 Nov 2026
- Tender notice expectedin 17 days1 Dec 2026
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS South West London Integrated Care BoardContracting authority
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.