Lot 1
No lot description published.
Award criteria
price
Quality
Social value
Participate on the-chest.org.uk ↗External submission platform
Delivery of an All Age Smart Support Service (previously known as Technology Enabled Care (TEC)) that has been designed to utilise digital solutions to improve quality of life, enhance wellbeing and safety and reducing social isolation for children, young people, adults and carers. The Provider must deliver a whole Service on behalf of the Council. This includes an assessment of identified outcomes and what technology would be suitable, installation (including maintenance and repair), removal and recycling of technology. The Service must also provide the monitoring as well as delivery of the Carers Card and Mobile Response service. The Smart Support Service is a flexible, outcome/needs led service and will not prescribe from a fixed list of technology but instead, will identify the wide variety of needs that can be met using the most up to date and innovative solutions.
UKD63, GB
No lot description published.
Award criteria
price
Quality
Social value
| Item | Category | Quantity |
|---|---|---|
| 1 | Health and social work services | Not published |
Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health and social work services (85000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 85 | 10,912 | 1 median · 39.3 average (4,502 of 10,912 with a bid count) | 2 average (5,160 of 10,912 with named award suppliers) | 10 comparable price pairs |
| Same buyer | 9 | Not published | Not published | Not published |
| Delivery region: UKD63 | 23 | 1 median · 1 average (18 of 23 with a bid count) | 1 average (18 of 23 with named award suppliers) | Not published |
| Similar published value (0.5×–2×) | 503 | 4 median · 18.7 average (20 of 503 with a bid count) | 1.9 average (20 of 503 with named award suppliers) | 1 comparable price pairs |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
£4,404,819 is the median lowest-valid-bid benchmark for the broad CPV market sample, against this procedure’s published value of £6,770,400.
This is a historical comparator, not a bid-price forecast or a guaranteed saving. It excludes records where the published values cannot be sensibly compared and does not adjust for lot structure, quality weighting, framework terms or scope.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-0505b1 |
|---|---|
| Latest release ID | 077452-2026 |
| Latest release timestamp | Fri Aug 14 2026 07:03:36 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | https://www.find-tender.service.gov.uk/Notice/077452-2026 |
| Tender status | active |
| Procurement method | open |
| Procurement method details | Open procedure |
| Main procurement category | services |
| Above threshold | Yes |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | 2026-09-25T10:00:00+01:00 |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | 2026-12-01T23:59:59Z |
| Submission method details | www.the-chest.org.uk |
| Submission languages | en |
| Electronic catalogue policy | Not published |
| Total tender value | £6,770,400 |
| Tender lots in source | 1 |
| Tender items in source | 1 |
| Tender documents in source | 3 |
| Awards in latest release | 0 |
| Contracts in latest release | 0 |
| Parties in latest release | 1 |
| Date | Event | Reference |
|---|---|---|
| 14 Aug 2026 | tender | 077452-2026 |
| 14 Oct 2025 | planning | 065025-2025 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
{
"id": "077452-2026",
"tag": [
"tender"
],
"date": "2026-08-14T08:03:36+01:00",
"ocid": "ocds-h6vhtk-0505b1",
"buyer": {
"id": "GB-PPON-PCJB-2814-BHZP",
"name": "Cheshire West and Chester Council"
},
"tender": {
"id": "ocds-h6vhtk-0505b1",
"lots": [
{
"id": "1",
"value": {
"currency": "GBP",
"amountGross": 6770400
},
"status": "active",
"options": {
"description": "Demand based contract so the Council holds the right to increase or decrease volume and vary products called off. It is expected that the product range will evolve with the contract as more technology becomes available and the service users needs change."
},
"renewal": {
"description": "2 year extension available."
},
"hasOptions": true,
"hasRenewal": true,
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "price",
"type": "price"
},
{
"name": "Quality",
"type": "quality"
},
{
"name": "Social value",
"type": "quality"
}
],
"weightingDescription": "price"
},
"contractPeriod": {
"endDate": "2032-03-31T23:59:59+01:00",
"startDate": "2027-04-01T00:00:00+01:00",
"maxExtentDate": "2034-03-31T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "see Invitation to tender"
},
{
"type": "technical",
"description": "see Invitation to tender"
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKD63",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
]
}
],
"title": "Smart Support - Technology Enabled Care",
"value": {
"currency": "GBP",
"amountGross": 6770400
},
"status": "active",
"coveredBy": [
"GPA"
],
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "L-1",
"url": "https://www.the-chest.org.uk/",
"documentType": "biddingDocuments"
},
{
"id": "077452-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/077452-2026",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2026-08-14T08:03:36+01:00"
}
],
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"awardPeriod": {
"endDate": "2026-12-01T23:59:59Z"
},
"description": "Delivery of an All Age Smart Support Service (previously known as Technology Enabled Care (TEC)) that has been designed to utilise digital solutions to improve quality of life, enhance wellbeing and safety and reducing social isolation for children, young people, adults and carers.\nThe Provider must deliver a whole Service on behalf of the Council. This includes an assessment of identified outcomes and what technology would be suitable, installation (including maintenance and repair), removal and recycling of technology. The Service must also provide the monitoring as well as delivery of the Carers Card and Mobile Response service. \nThe Smart Support Service is a flexible, outcome/needs led service and will not prescribe from a fixed list of technology but instead, will identify the wide variety of needs that can be met using the most up to date and innovative solutions.",
"riskDetails": "Potential Increase in service users\nChanging needs of service users - demographics or health reasons\nChanges to technology available - products could be discontinued or new technology introduced.\nChanges which may come about with regards to any social care reform.",
"tenderPeriod": {
"endDate": "2026-09-25T10:00:00+01:00"
},
"contractTerms": {
"financialTerms": "Suppliers can sign up to the early payment PSP scheme - all details are in the tender pack."
},
"specialRegime": [
"lightTouch"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "www.the-chest.org.uk",
"procurementMethodDetails": "Open procedure"
},
"parties": [
{
"id": "GB-PPON-PCJB-2814-BHZP",
"name": "Cheshire West and Chester Council",
"roles": [
"buyer"
],
"address": {
"region": "UKD63",
"country": "GB",
"locality": "Ellesmere Port",
"postalCode": "CH65 0BA",
"countryName": "United Kingdom",
"streetAddress": "The Portal, Wellington Road"
},
"details": {
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
},
"identifier": {
"id": "PCJB-2814-BHZP",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "centralprocurement@cheshirewestandchester.gov.uk"
}
}
],
"language": "en",
"initiationType": "tender"
}{
"id": "077452-2026",
"tag": [
"tender"
],
"date": "2026-08-14T08:03:36+01:00",
"ocid": "ocds-h6vhtk-0505b1",
"buyer": {
"id": "GB-PPON-PCJB-2814-BHZP",
"name": "Cheshire West and Chester Council"
},
"tender": {
"id": "ocds-h6vhtk-0505b1",
"lots": [
{
"id": "1",
"value": {
"currency": "GBP",
"amountGross": 6770400
},
"status": "active",
"options": {
"description": "Demand based contract so the Council holds the right to increase or decrease volume and vary products called off. It is expected that the product range will evolve with the contract as more technology becomes available and the service users needs change."
},
"renewal": {
"description": "2 year extension available."
},
"hasOptions": true,
"hasRenewal": true,
"suitability": {
"sme": true,
"vcse": true
},
"awardCriteria": {
"criteria": [
{
"name": "price",
"type": "price"
},
{
"name": "Quality",
"type": "quality"
},
{
"name": "Social value",
"type": "quality"
}
],
"weightingDescription": "price"
},
"contractPeriod": {
"endDate": "2032-03-31T23:59:59+01:00",
"startDate": "2027-04-01T00:00:00+01:00",
"maxExtentDate": "2034-03-31T23:59:59+01:00"
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "see Invitation to tender"
},
{
"type": "technical",
"description": "see Invitation to tender"
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKD63",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
]
}
],
"title": "Smart Support - Technology Enabled Care",
"value": {
"currency": "GBP",
"amountGross": 6770400
},
"status": "active",
"coveredBy": [
"GPA"
],
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "L-1",
"url": "https://www.the-chest.org.uk/",
"documentType": "biddingDocuments"
},
{
"id": "077452-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/077452-2026",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2026-08-14T08:03:36+01:00"
}
],
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"awardPeriod": {
"endDate": "2026-12-01T23:59:59Z"
},
"description": "Delivery of an All Age Smart Support Service (previously known as Technology Enabled Care (TEC)) that has been designed to utilise digital solutions to improve quality of life, enhance wellbeing and safety and reducing social isolation for children, young people, adults and carers.\nThe Provider must deliver a whole Service on behalf of the Council. This includes an assessment of identified outcomes and what technology would be suitable, installation (including maintenance and repair), removal and recycling of technology. The Service must also provide the monitoring as well as delivery of the Carers Card and Mobile Response service. \nThe Smart Support Service is a flexible, outcome/needs led service and will not prescribe from a fixed list of technology but instead, will identify the wide variety of needs that can be met using the most up to date and innovative solutions.",
"riskDetails": "Potential Increase in service users\nChanging needs of service users - demographics or health reasons\nChanges to technology available - products could be discontinued or new technology introduced.\nChanges which may come about with regards to any social care reform.",
"tenderPeriod": {
"endDate": "2026-09-25T10:00:00+01:00"
},
"contractTerms": {
"financialTerms": "Suppliers can sign up to the early payment PSP scheme - all details are in the tender pack."
},
"specialRegime": [
"lightTouch"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "www.the-chest.org.uk",
"procurementMethodDetails": "Open procedure"
},
"parties": [
{
"id": "GB-PPON-PCJB-2814-BHZP",
"name": "Cheshire West and Chester Council",
"roles": [
"buyer"
],
"address": {
"region": "UKD63",
"country": "GB",
"locality": "Ellesmere Port",
"postalCode": "CH65 0BA",
"countryName": "United Kingdom",
"streetAddress": "The Portal, Wellington Road"
},
"details": {
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
},
"identifier": {
"id": "PCJB-2814-BHZP",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "centralprocurement@cheshirewestandchester.gov.uk"
}
}
],
"language": "en",
"initiationType": "tender"
}{
"id": "065025-2025",
"tag": [
"planning"
],
"date": "2025-10-14T09:43:34+01:00",
"ocid": "ocds-h6vhtk-0505b1",
"buyer": {
"id": "GB-PPON-PCJB-2814-BHZP",
"name": "Cheshire West and Chester Council"
},
"tender": {
"id": "ocds-h6vhtk-0505b1",
"lots": [
{
"id": "1",
"status": "planned",
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"endDate": "2032-03-31T23:59:59+01:00",
"startDate": "2027-04-01T00:00:00+01:00"
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKC",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKD",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKE",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKF",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKG",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKI",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKJ",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKK",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
]
}
],
"title": "Smart Support - Technology Enabled Care",
"status": "planned",
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"description": "Cheshire West and Chester Council invites Technology Enabled Care (TEC) and technology providers to a collaborative workshop focused on shaping the future of TEC services across the borough. \nThe session will begin with a welcome and introduction, followed by interactive workshops where we'll explore how TEC can be delivered in partnership with the local authority to meet the evolving needs of our communities. This is a valuable opportunity to share ideas, discuss challenges, and co-design a person-centred, innovative TEC offer for Cheshire West and Chester. \nWe are interested in meeting with technology enabled care providers, along with companies who provide innovative ICT/ technology solutions to help us explore a new offer for Cheshire West and Chester.",
"specialRegime": [
"lightTouch"
],
"aboveThreshold": true,
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-PPON-PCJB-2814-BHZP",
"name": "Cheshire West and Chester Council",
"roles": [
"buyer"
],
"address": {
"region": "UKD63",
"country": "GB",
"locality": "Ellesmere Port",
"postalCode": "CH65 0BA",
"countryName": "United Kingdom",
"streetAddress": "The Portal, Wellington Road"
},
"details": {
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
},
"identifier": {
"id": "PCJB-2814-BHZP",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "centralprocurement@cheshirewestandchester.gov.uk"
}
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "065025-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/065025-2025",
"format": "text/html",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"documentType": "marketEngagementNotice",
"datePublished": "2025-10-14T09:43:34+01:00"
}
],
"milestones": [
{
"id": "engagement",
"type": "engagement",
"status": "scheduled",
"dueDate": "2025-11-06T23:59:59Z",
"description": "To book your place, please follow the below link: \nhttps://www.eventbrite.co.uk/e/technology-enabled-care-workshop-shaping-the-future-together-tickets-1813055942129?aff=oddtdtcreator\nEvent is in person Thursday 6th November 2025"
}
]
},
"initiationType": "tender"
}