Find a TenderAwardedContract award notice
Published 27 Apr 2026, 17:41 BST

Official UK procurement notice

Salvation Army Homes Domestic and Commercial Heating Services Contracts

Official notice

Authority: Salvation Army Housing Association (Housing)·On behalf of: Faithorn Farrell Timms

3 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£8,750,000total for 3 lots · £10,500,000 inc. VAT
Submissions closed 29 May 2026awarded 10 Aug 2026
Award (standstill) to DFP Services Ltd +2 more3 awards
Contract term 3 yrsends 30 Nov 2029 · up to 30 Nov 2033 with extensions · starts 1 Dec 2026

What is being bought3 lots · detail below

Published requirement description

Salvation Army Homes has procured Contractors for the delivery of their Domestic and Commercial Heating Services Contracts. The opportunity is split into three geographic Lots. Full details of the required services was included within the procurement documents.

The estimated annual contract values do not take into account annual indexation considerations or VAT.

It is intended that the contracts will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, followed by another two years, subject to satisfactory reviews. The maximum duration of the contracts is therefore seven years. The contract values in this notice are therefore subject to review and not guaranteed, as this is based upon the maximum term.

  • No preliminary market engagement: please see documents and description

CPV: Heating-plant repair and maintenance work · Mechanical installations · Repair and maintenance services of central heating · Repair and maintenance services of mechanical building installations

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£8,750,000 together) · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1NorthAwardedRenewal North East, North West +1 3 yrsSMEVCSEPublished value£3,966,667

Domestic and Commercial Heating Services Contract for North region.

Contract period: 1 Dec 2026 – 30 Nov 2029 (3 yrs) · up to 30 Nov 2033 with extensionsValue: £3,966,667 exc. VAT · £4,760,000 inc. VAT
Delivery: North East, North West, Yorkshire & HumberEligibility: SME eligibleVCSE eligible
Extensions: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the full procurement documents.

  • Technical & professional ability

    Please refer to the full procurement documents.

Lot #2London and South EastAwardedRenewal East of England, London +1 3 yrsSMEVCSEPublished value£3,441,666

Domestic and Commercial Heating Services Contract for London and South East region.

Contract period: 1 Dec 2026 – 30 Nov 2029 (3 yrs) · up to 30 Nov 2033 with extensionsValue: £3,441,666 exc. VAT · £4,130,000 inc. VAT
Delivery: East of England, London, South EastEligibility: SME eligibleVCSE eligible
Extensions: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the full procurement documents.

  • Technical & professional ability

    Please refer to the full procurement documents.

Lot #3South WestAwardedRenewal South West 3 yrsSMEVCSEPublished value£1,341,667

Domestic and Commercial Heating Services Contract for South West region.

Contract period: 1 Dec 2026 – 30 Nov 2029 (3 yrs) · up to 30 Nov 2033 with extensionsValue: £1,341,667 exc. VAT · £1,610,000 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible
Extensions: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the full procurement documents.

  • Technical & professional ability

    Please refer to the full procurement documents.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 60%Price: 40%
Published sub-criteria (3)
  • Quality - Written Responses: 25%
  • Quality - Presented Responses: 35%
  • Price: 40%
Published award criteria (3)
  • Price
  • Quality - Written Responses
  • Quality - Presented Responses
Lot distribution rule: There are no limitations to the number of Lots a Supplier can submit a Response for. There are no limitations to the number of Lots a Supplier can be awarded.
Conditions of participation · identical on every lot2
  • Economic & financial standing

    Please refer to the full procurement documents.

  • Technical & professional ability

    Please refer to the full procurement documents.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
27 Apr 2026, 17:41 BST
Last source update
24 Aug 2026, 12:12 BST
Award evaluation window
Submission end – 14 Sept 2026
FTS notice number
2026/S 000-038240
Latest notice
Contract award notice (UK6)
Classification (CPV)
Heating-plant repair and maintenance workMechanical installationsRepair and maintenance services of central heatingRepair and maintenance services of mechanical building installations
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-068c13 Find a Tender
Contract terms summary

Please refer to the full Contract and Schedule of Amendments.

Review and risk notes
Risks

The following risks have been identified that would impact the performance of the Contract, where the impact cannot be known at this stage but may relate to a Contract modification if the risk was to materialise:

  1. Risk of legislative changes, regulatory changes or changes in law during the term of a Contract
  2. Risk of unforeseen changes to delivery/operational standards
  3. Risk of changes in technology, IT solutions or systems
  4. Risk of unforeseen increase in Contracting Authority budgets/increased volume of works/services
  5. Risk of unforeseen circumstances that cause the value of the Contract to increase (previous examples include BREXIT, war, pandemic and the cost of living crisis)
  6. Risk of unforeseen political impact
  7. Risk of unforeseen increase in property volume.

How it was run

Official notice
Submission deadline
29 May 2026, 12:00 BST
Clarification deadline
18 May 2026, 12:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.mytenders.co.uk ↗

Please refer to the full procurement document suite.

Timeline

27 Apr 2026 → 1 Dec 2026 · 8 dates
  1. Tender notice published177 days ago
    27 Apr 2026, 17:41 BST
  2. Clarification questions by156 days ago
    18 May 2026, 12:00 BST
  3. Submission deadline145 days ago
    29 May 2026, 12:00 BST
  4. Assessment summaries sent58 days ago
    24 Aug 2026, 00:00 BST
  5. Latest notice published58 days ago
    24 Aug 2026, 12:12 BST
  6. Standstill ends47 days ago
    3 Sept 2026, 23:59 BST
  7. Award decision expected by36 days ago
    14 Sept 2026, 23:59 BST
  8. Today
    21 Oct 2026
  9. Contract startsin 41 days
    1 Dec 2026

Notice history

4 events · 2 releases on Find a Tender · since 27 Apr 2026
  1. Tender notice published
    27 Apr 2026, 17:41 BST
    UK4
  2. Contract award notice published
    24 Aug 2026, 12:12 BST
    UK6
  3. Status changed to complete
    24 Aug 2026, 12:12 BST
  4. Contract signature expected
    30 Oct 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £8,750,0003 awards exc. VAT
Bids received 62 from SMEs
Awarded toValueDateStatus
Lot 1 · North1 award
DFP Services LtdSME1 Dec 2026 – 30 Nov 2029 · up to 30 Nov 2033Extensions: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.£3,966,66710 Aug 2026standstill to 3 Sept 2026Standstill
Lot 2 · London and South East1 award
T.S.G. BUILDING SERVICES PLC1 Dec 2026 – 30 Nov 2029 · up to 30 Nov 2033Extensions: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.£3,441,66610 Aug 2026standstill to 3 Sept 2026Standstill
Lot 3 · South West1 award
Robert Heath Heating Limited1 Dec 2026 – 30 Nov 2029 · up to 30 Nov 2033Extensions: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.£1,341,66710 Aug 2026standstill to 3 Sept 2026Standstill

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · North1final-stage tenders · 2 at stage one00—
2 · London and South East4final-stage tenders · 7 at stage one20—
3 · South West1final-stage tenders00—

Contracting authority & participating public bodies

2 public bodies on the notice

Salvation Army Housing Association

Contracting authorityPublic undertaking GB-PPON: PDVR-1783-RWJX 2nd Floor, Bolton, North West, BL1 1RZContact email

Other public bodies

  • Faithorn Farrell TimmsProcuring entityProcurement ConsultantGB-PPON: PRTJ-3918-WNWT Orpington, LondonContact email

Bidders & participating suppliers

3 commercial parties on the notice
  • DFP SERVICES LIMITEDAwarded supplierGB-PPON: PZZZ-9725-WQBQ 1 West Durham St. Johns Road, Durham, North East, DH7 8RDContact email
  • ROBERT HEATH HEATING LIMITEDAwarded supplierGB-PPON: PVPY-9965-HYDV Heath House, New Malden, London, KT3 4NNContact email
  • T.S.G. BUILDING SERVICES PLCAwarded supplierGB-PPON: PJVG-1112-MDMD TSG House Cranborne Industrial Estate, Potters Bar, East of England, EN6 3JNContact email

Official documents & specifications (10)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender