Official UK procurement notice
Provision of Heating Services
Authority: Orbit Group Limited (Public body)
What is being bought4 lots · detail below
Published requirement descriptionOrbit Group believe everyone is entitled to a good quality, safe and affordable home. We manage a growing portfolio of over 47,000 affordable and social rent homes and support over 100,000 customers in differing stages of life, from those seeking their first home to customers looking for enhanced supported living. We are also one of the UK’s largest developers of affordable housing, building over 5,300 new homes by 2025.
Orbit is seeking through this ‘Standard Selection Questionnaire’ to identify suitable capable suppliers to invite to ITT (Invitation to Tender) for the provision of heating and hot water system service and maintenance within our Domestic and Commercial properties which are natural gas fuelled and include;
- Natural gas
- LPG
- Oil
- Vented and unvented cylinders connected to gas heating sources
Potential suppliers who have the capability to fulfil each of the below key requirements, are invited to complete the Standard Selection Questionnaire.
Domestic
3* domestic Inspection, Service and Planned Preventative Maintenance of Domestic Heating and Hot Water Systems, including reactive repairs as well as a 24 hour, 7 days a week, 365 year-round fully comprehensive maintenance and repair service. Planned and reactive installations.
CPV: Boiler installations · Electricity, heating, solar and nuclear energy · Repair and maintenance of plant · Repair and maintenance services
Lots and requirements (4)Procurement structure
4 lots · all with a published value (£313,600,000 together) · a supplier may bid for at most 2 and win at most 2 of them · same evaluation weights on every lotLot #1Heating Domestic Lot 1.1 and Lot 1.2AwardedRenewal East Midlands, West MidlandsPublished value£35,000,000
3* domestic Inspection, Service and Planned Preventative Maintenance of Domestic Heating and Hot Water Systems, including 24/7 and 365 days per year reactive repairs. Planned and reactive installations.
Lot #2Domestic Heating - East and South East EnglandAwardedRenewal East of England, London +1Published value£259,000,000
3* domestic Inspection, Service and Planned Preventative Maintenance of Domestic Heating and Hot Water Systems, including 24/7 and 365 days per year reactive repairs. Planned and reactive installations.
Lot #3Commercial Heating - The MidlandsAwardedRenewal East Midlands, West MidlandsPublished value£12,600,000
Inspections, Service & Planned Preventative Maintenance of Commercial Heating and Hot Water Systems and Associated Commercial and Domestic Assets/ Appliances and Reactive Asset/ Appliance Upgrades
BMS service, maintenance, and software management.
Service and Repair for ad hoc Catering Equipment*.
Lot #4Commercial Heating - East and South East EnglandAwardedRenewal East of England, London +2Published value£7,000,000
Inspections, Service & Planned Preventative Maintenance of Commercial Heating and Hot Water Systems and Associated Commercial and Domestic Assets/ Appliances and Reactive Asset/ Appliance Upgrades
BMS service, maintenance, and software management.
Service and Repair for ad hoc Catering Equipment*.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 60
- Price: 40
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 13 Nov 2023, 15:25 GMT
- Last source update
- 14 Feb 2025, 14:36 GMT
- Authority reference
DN697981- FTS notice number
2025/S 000-005177- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0417e1Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
How it was run
Official notice- Submission deadline
- 8 Dec 2023, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
Timeline
8 Dec 2023 → 14 Feb 2025 · 3 dates- Submission deadline8 Dec 2023, 12:00 GMT
- Invitations to tender expected8 Jan 2024
- Notice published14 Feb 2025, 14:36 GMT
Notice history
1 event · 4 releases on Find a Tender- Status changed to complete16 Oct 2024, 15:29 BST
Published amendments (2 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | ValueValue excluding VAT: £259,000,000 · II.2.6) | Contract value is £259,000,000 excluding VAT | Contract value is £25,900,000 excluding VAT | |
| — | TextIV.2.2) Time limit for receipt of tenders or requests to participate · IV.2 | IV.2.2) Time limit for receipt of tenders or requests to participate Date 8 December 2023 Local time 12:00pm | V.2.2) Time limit for receipt of tenders or requests to participate Date 13 December 2023 Local time 12:00pm | |
| — | ValueValue excluding VAT: £259,000,000 · II.2.6) | Contract value is £259,000,000 excluding VAT | Contract value is £25,900,000 excluding VAT | |
| — | TextIV.2.2) Time limit for receipt of tenders or requests to participate · IV.2 | IV.2.2) Time limit for receipt of tenders or requests to participate Date 8 December 2023 Local time 12:00pm | V.2.2) Time limit for receipt of tenders or requests to participate Date 13 December 2023 Local time 12:00pm |
2 amendments published without a description.
Routine re-releases (4)
- 2023-11: 1 release · 13 Nov 2023
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Heating Domestic Lot 1.1 and Lot 1.21 award | |||
| Aaron Services LtdDomestic Heating Lot 1.1 | £18,370,537 † | — | Awarded |
| Lot 2 · Domestic Heating - East and South East England1 award | |||
| Aaron Services LtdDomestic Heating Lot 1.2 | £16,992,935 † | — | Awarded |
| Lot 3 · Commercial Heating - The Midlands1 award | |||
| THERMOSERV LIMITEDSME | £980,152 † | — | Awarded |
| Lot 4 · Commercial Heating - East and South East England1 award | |||
| THERMOSERV LIMITEDSME | £708,528 † | — | Awarded |
Contracts
Domestic Heating Lot 1.1 · Aaron Services Ltd
- Signed
- 17 Jan 2025
- Value
- £18,370,537
- Status
- active
Domestic Heating Lot 1.2 · Aaron Services Ltd
- Signed
- 17 Jan 2025
- Value
- £16,992,935
- Status
- active
Contract 033401-2024-Heating Commercial Lots 2.1-1 · THERMOSERV LIMITEDSME
- Signed
- 20 Sept 2024
- Value
- £980,152
- Status
- active
Contract 033401-2024-Heating Commercial Lots 2.2-2 · THERMOSERV LIMITEDSME
- Signed
- 20 Sept 2024
- Value
- £708,528
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Heating Domestic Lot 1.1 and Lot 1.2 | 18bids | — | — | — |
| 2 · Domestic Heating - East and South East England | 18bids | — | — | — |
| 3 · Commercial Heating - The Midlands | 18bids | — | — | — |
| 4 · Commercial Heating - East and South East England | 18bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Orbit Group LtdReview body
- The Royal Courts of Justice LondonReview body
Bidders & participating suppliers
3 commercial parties on the notice- Sureserve Compliance Central LimitedAwarded supplier
- ThermoServ LimitedAwarded supplier
- ThermoServ LtdAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria
- Economic and financial selection criteria
- Technical selection criteria