Official UK procurement notice
Provision of an Adults Unpaid Carers Support Service in Gloucestershire
Authority: Gloucestershire County Council- (Local council)
Sectors: Health & Social Care (85) Delivery: UKNorth East (UKC)North West (UKD)
Published estimate£8,400,000≈ £1.7m / year · £10,080,000 inc. VAT · 1 value update7.1% below published estimate
Submissions closed 14 May 2026awarded 25 Jun 2026
Awarded to PEOPLEPLUS GROUP LIMITED
Contract term 5 yrsends 30 Sept 2031 · up to 30 Sept 2033 with extensions · starts 1 Oct 2026
Re-procurement plannedProvision of Adults Health and Social Care Advocacy in Gloucestershire · tender expected
What is being bought
Published requirement descriptionGloucestershire County Council and the Carers Partnership Board define a carer as "someone of any age who provides support to or looks after a family member, partner, or friend who needs help/assistance due to frailty, physical or mental illness, addiction, or a disability and cannot cope without this support. This also includes someone who receives a Carer's Allowance and/or cares for someone who receives an Attendance Allowance. However, it does not include someone paid to provide care or volunteer."
This Service shall support adult carers who are 18 years and older.
One Gloucestershire recognises the importance of supporting carers and their role within the ICS. Without carers, the demand for health and social care Services would substantially increase.
The commissioned Adult Carers Service shall:
- Actively reach out to those in caring situations and encourage carers to register with the support Service
- Support carers and professionals to achieve the outcomes outlined in the Carers Partnership Board Action Plan (see figure 1)
- Provide personalised, flexible, adaptive, and creative ways of meeting carers' needs
- Listen to carers, actively encourage feedback and where appropriate act on this feedback
- Offer the best value for money, whilst meeting statutory requirements
- Work with carers and stakeholders to meet outcomes.
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£8,400,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published award criteria (3)
- Quality
- Price
- Social Value
What this means for your bid
- Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 29 Oct 2025, 09:42 GMT
- Last source update
- 3 Jul 2026, 16:31 BST
- Award evaluation window
- Submission end – 30 Jun 2026
- Authority reference
DN806683- FTS notice number
2026/S 000-033930- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05d5e4Find a Tender
How it was run
Official notice- Submission deadline
- 14 May 2026, 12:00 BST
- Clarification deadline
- 7 May 2026, 12:00 BST
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
29 Oct 2025 → 1 Oct 2026 · 11 dates- Planning notice published362 days ago29 Oct 2025, 09:42 GMT
- Market engagement241 days ago27 Feb 2026, 23:59 GMT
Please see details here: procontract.due-north.com/Advert ↗
- Next notice expected208 days ago1 Apr 2026, 23:59 BST
- Tender notice published195 days ago14 Apr 2026, 16:42 BST
- Clarification questions by172 days ago7 May 2026, 12:00 BST
- Submission deadline165 days ago14 May 2026, 12:00 BST
- Assessment summaries sent124 days ago25 Jun 2026, 00:00 BST
- Award decision expected by118 days ago30 Jun 2026, 23:59 BST
- Latest notice published115 days ago3 Jul 2026, 16:31 BST
- Standstill ends112 days ago6 Jul 2026, 23:59 BST
- Contract starts26 days ago1 Oct 2026, 00:00 BST
Notice history
12 events · 6 releases on Find a Tender · since 29 Oct 2025- Planned procurement notice published29 Oct 2025, 09:42 GMTUK3
- Preliminary market engagement notice published13 Feb 2026, 15:18 GMTUK2
- Tender notice published14 Apr 2026, 16:42 BSTUK4
- Published value published: £8,400,00014 Apr 2026, 16:42 BST
- Status changed to active14 Apr 2026, 16:42 BST
- Deadline moved to 14 May 2026, 12:00 BST14 Apr 2026, 16:42 BST+13 days · was 1 May 2026, 23:59 BST
- Contract award notice published25 Jun 2026, 16:46 BSTUK6
- Status changed to complete25 Jun 2026, 16:46 BST
- Procurement termination notice published3 Jul 2026, 16:31 BSTUK12
- Contract award notice published3 Jul 2026, 16:31 BSTUK6
- Contract signature expected15 Jul 2026, 23:59 BSTscheduled
- Contract signature expected16 Jul 2026, 23:59 BSTscheduled
Routine re-releases (6)
- 2026-04: 1 release · 14 Apr 2026
- 2026-02: 1 release · 13 Feb 2026
- 2025-10: 1 release · 29 Oct 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 2
Awarded value £7,803,6001 award exc. VAT
Bids received 73 from SMEs
Named bidders 8published on the award notice
| Awarded to | Value | Date | Status |
|---|---|---|---|
| PEOPLEPLUS GROUP LIMITEDProvision of an Adults Unpaid Carers Support Service1 Sept 2026 – 31 Aug 2031 · up to 31 Aug 2033Extensions: Contract can be extended for up to 2 years, at GCC's discretion | £7,803,600 | 25 Jun 2026 | CancelledFollowing publication of the Contract Award Notice, it was identified that the successful supplier had incorrectly been classified as a VCSE. The classification error did not affect the procurement procedure, evaluation, award decision or contract value, hence a corrective UK6 notice will be issued and the standstill period restarted to ensure the transparency record accurately reflects the winning supplier's status. |
| PEOPLEPLUS GROUP LIMITEDProvision of an Unpaid Carers Support Service in Gloucestershire1 Oct 2026 – 30 Sept 2031 · up to 30 Sept 2033Extensions: Contract can be extended for up to 2 years, at GCC's discretion | £7,803,600 | 25 Jun 2026 | Awarded |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 7final-stage tenders · 8 at stage one | 3 | 2 | — |
Who bid
- wonPeoplePlus Group LtdVCSE · South East England + PEOPLEPLUS GROUP LIMITED · South West England · consortium
- did not winPARENT AND CARER ALLIANCE C.I.C.VCSE · South West England
- did not winCROSSROADS CARE GLOUCESTERSHIRE LIMITEDVCSE · South West England
- did not winCARE WITH PATIENCE LTD · South West England
- did not winLAKEM CARE LTD · South East England
- did not winOIZA HEALTHCARE LIMITEDSME · East Midlands
- did not winUNIVERSEL LTD · South West England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
8 commercial parties on the notice · 2 awarded- CARE WITH PATIENCE LTDBidder / tenderer
- CROSSROADS CARE GLOUCESTERSHIRE LIMITEDBidder / tenderer
- LAKEM CARE LTDBidder / tenderer
- OIZA HEALTHCARE LIMITEDBidder / tenderer
- PARENT AND CARER ALLIANCE C.I.C.Bidder / tenderer
- PEOPLEPLUS GROUP LIMITEDAwarded supplier
- PeoplePlus Group LtdAwarded supplier
- UNIVERSEL LTDBidder / tenderer
Official documents & specifications (6)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Procurement termination notice Procurement termination notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender