Official UK procurement notice
Property Repairs and Maintenance
Authority: Moat Homes Limited (Public body)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionProvision of a responsive repairs service, works to empty homes, and delivery of an out-of-hours service centre.
- How the procedure runs: This procurement is being carried in accordance with the competitive flexible procedure in accordance with section 19 of the Procurement Act 2023. Under the first stage of the process, bidders are required to complete and return a Procurement Specific Questionnaire (PSQ). Following the evaluation of the PSQ responses, Moat will invite the three (3) highest scoring participants to submit Initial Tenders for assessment prior to Dialogue Sessions. On conclusion of the dialogue phase, bidders will be invited to submit a Final Tender. Full details of all the requirements and how to participate are included in the procurement documents.
- No preliminary market engagement: Preliminary market engagement was undertaken under the Public Contract Regulations 2015, in accordance with a Prior Information Notice published to the Find a Tender Service on 17 May 2024 with reference number FTS: 2024/S 000-015701.
CPV: Access control system · Accommodation, building and window cleaning services · Administrative housing services · Architectural, engineering and surveying services · Articles for the bathroom and kitchen · Asbestos removal services · Builders' joinery · Building completion work · Building installation work · Cesspool or septic tank emptying services · Construction work for pipelines, communication and power lines, for highways, roads, airfields and railways; flatwork · Environmental safety services · +17 more
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£420,000,000
- Technical & professional ability
As set out within the procurement documents
- Economic & financial standing
As set out within the procurement documents
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- As set out within the procurement documents.
- As set out within the procurement documents.
- Technical & professional ability
As set out within the procurement documents
- Economic & financial standing
As set out within the procurement documents
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Works
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 2 May 2025, 14:47 BST
- Last source update
- 16 Mar 2026, 11:37 GMT
- Award evaluation window
- Submission end – 15 Jan 2026
- Authority reference
DN772526- FTS notice number
2025/S 000-018823- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050c68Find a Tender- Contract terms summary
As set out within the procurement documents.
- How it runs
This procurement is being carried in accordance with the competitive flexible procedure in accordance with section 19 of the Procurement Act 2023.
Under the first stage of the process, bidders are required to complete and return a Procurement Specific Questionnaire (PSQ). Following the evaluation of the PSQ responses, Moat will invite the three (3) highest scoring participants to submit Initial Tenders for assessment prior to Dialogue Sessions. On conclusion of the dialogue phase, bidders will be invited to submit a Final Tender. Full details of all the requirements and how to participate are included in the procurement documents.
- Risks
a) Material availability
b) Material pricing volatility
c) Change of law/legislation
d) Change of regulation
e) Contractor Failure
How it was run
Official notice- Submission deadline
- 6 Jun 2025, 10:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
The PSQ and all subsequent Tenders must be submitted via Moat's e-tendering portal www.housingprocurement.com ↗
Organisations interested in being invited to tender for the Contract are required to complete a Procurement Specific Questionnaire (PSQ). This includes the Conditions of participation which relates to the economic and financial standing, technical capability and other general information. This information will be assessed to establish a bidders' financial viability, suitability, experience and technical ability of undertaking a contract of this nature.
Expressions of interest must be submitted by completing and returning the PSQ, in accordance with the requirements set out in the Procurement Documents by 10am on 6th June 2025.
The Contract shall be awarded based on the Moat Advantageous Tender received, and full details are included in the procurement documents.
The PSQ, procurement documents and Instructions can be accessed via the Housing Procurement Portal: www.housingprocurement.com ↗ - Ref DN772526
A number of key performance indicators (KPIs) will be applied, with the flexibility for these to be updated throughout the term of the Contract.
Indicative KPIs have been included in the associated tender documents, although there will be an opportunity during Dialogue to discuss these indicative KPIs. Moat has identified the following KPIs which it currently considers to be most material to the delivery of the Contract:
KPI 1: Customer Satisfaction
KPI 2: Repairs Completed in Target
KPI 3: Right First Time
KPI 4: Empty Homes Completed in Target
We encourage all bidders to carefully consider these KPIs (along with the wider KPIs noted in the procurement documents) and their ability to meet the performance expectations set out in the procurement documents.
Moat reserves the right to cancel the procurement at any time and not to award the Contract.
Timeline
2 May 2025 → 7 Sept 2026 · 7 dates- Tender notice published2 May 2025, 14:47 BST
- Submission deadline6 Jun 2025, 10:00 BST
- Award decision expected by282 days ago15 Jan 2026, 23:59 GMT
- Assessment summaries sent223 days ago16 Mar 2026
- Latest notice published223 days ago16 Mar 2026, 11:37 GMT
- Standstill ends212 days ago26 Mar 2026, 23:59 GMT
- Contract starts48 days ago7 Sept 2026
Notice history
5 events · 2 releases on Find a Tender · since 2 May 2025- Tender notice published2 May 2025, 14:47 BSTUK4
- Contract award notice published16 Mar 2026, 11:37 GMTUK6
- Status changed to complete16 Mar 2026, 11:37 GMT
- Buyer details updated16 Mar 2026, 11:37 GMT
- Contract signature expected30 Apr 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Mears Limited7 Sept 2026 – 6 Sept 2036 · up to 7 Sept 2041Extensions: options to extend up to 5 years subject to agreement and satisfactory performance. | £420,000,000 | 16 Mar 2026standstill to 26 Mar 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders | 0 | 0 | — |
Who bid
- wonMEARS LIMITED · South West England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
2 public bodies on the noticeBidders & participating suppliers
1 commercial party on the notice- MEARS LIMITEDAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender