Official UK procurement notice
Unified Customer Contact and Force Control Room Solution
Authority: York and North Yorkshire Combined Authority (Local council)
What is being bought
Published requirement descriptionYork and North Yorkshire Combined Authority on behalf of itself and the Chief Constable for North Yorkshire Police is seeking to award a Contract for the provision of a Unified Customer Contact and Force Control Room Solution. The full Statement of Requirements can be obtained by registering interest and viewing documents at atamis-7459.my.salesforce-sites.com/ProSpend__CS_Contrac… ↗
- How the procedure runs: The assessment process includes three stages comprising: Stage 1 - Participation & ITT Stage Stage 2 - Demonstration Stage 3 - Dialogue Questions and Best and Final Offer Full details can be obtained by registering interest and viewing documents at https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=
CPV: Command and control system, printing, graphics, office automation and information-processing equipment · Command, control, communication and computer systems · IT services: consulting, software development, Internet and support · Integrated telecommunications services · Radio, television, communication, telecommunication and related equipment · Software package and information systems
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£15,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Quality - Technical Questions: 50%
- Price: 40%
- Social Value: 10%
Published award criteria (3)
- Price
- Quality - Technical Questions
- Social Value
No conditions of participation were published on the notice; check the tender documents.
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
- Turnover usually expected at this size: about £5,993,432 (twice the annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How York and North Yorkshire Combined Authority buys Command, control, communication and computer systems (CPV 3571), and who usually turns up
York and North Yorkshire Combined Authority’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Command, control, communication and computer systems (CPV 3571) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in Yorkshire and the Humber.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered outside Yorkshire and the Humber.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 24 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid22% / 17%
2–311% / 61%
4–633% / 11%
7+33% / 11%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate30% / 14%
Within ±2%70% / 43%
Above estimate0% / 43%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 3571Published estimate£15m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid24%
2–329%
4–633%
7+14%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 6 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£15m
Estimate£15m
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £30m56 awards in 36m · last 2 months ago | 10 live · £7.8m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=11 | |
| £1.8m9 awards in 36m · last 2 months ago | 2 live · £675k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 30% above n=1 | |
| £54m12 awards in 36m · last 1 months ago | 2 live · £16m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 8% above n=1 | |
| £11m29 awards in 36m · last 1 months ago | 8 live · £22m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 39% below n=4 | |
| £5.1m7 awards in 36m · last 8 months ago | 1 live · £1.7m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 4 Jul 2025, 15:08 BST
- Last source update
- 15 Oct 2026, 10:46 BST
- Award evaluation window
- Submission end – 6 Aug 2027
- Authority reference
2526-0234- FTS notice number
2026/S 000-092054- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-055950Find a Tender
- How it runs
The assessment process includes three stages comprising:
Stage 1 - Participation & ITT Stage
Stage 2 - Demonstration
Stage 3 - Dialogue Questions and Best and Final Offer
Full details can be obtained by registering interest and viewing documents at atamis-7459.my.salesforce-sites.com/ProSpend__CS_Contrac… ↗
How to participate & submission route
Official notice Submit via Atamis (Health Family)- Requests to participate (first stage)
- —
- Tender submission deadline
- 27 Nov 2026, 11:00 GMT
- Clarification deadline
- 21 Oct 2026, 11:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Please register interest, view documents, and submit responses at atamis-7459.my.salesforce-sites.com/ProSpend__CS_Contrac… ↗
Timeline
4 Jul 2025 → 1 Oct 2027 · 8 dates- Planning notice published4 Jul 2025, 15:08 BST
- Market engagement22 Aug 2025, 23:59 BST
North Yorkshire Police (NYP) are exploring market options for a Unified Customer Contact and Force Control Room Solution and welcomes supplier input to address the following core components:
- Contact Management (multi-channel)
- Command and Control
- Integrated Communications Control System (ICCS)
- Telephony
Please search the project via the Bluelight E-procurement portal sell2.in-tend.co.uk/blpd/home ↗ to access a document with further information, background, questionnaire and detail on forthcoming supplier demonstration opportunities.
- Tender notice published23 days ago29 Sept 2026, 16:34 BST
- Latest notice published7 days ago15 Oct 2026, 10:46 BST
- Clarification questions by1 day ago21 Oct 2026, 11:00 BST
- Today22 Oct 2026
- Submission deadlinein 36 days27 Nov 2026, 11:00 GMT
- Award decision expected byin 288 days6 Aug 2027, 23:59 BST
- Contract startsin 343 days1 Oct 2027, 00:00 BST
Notice history
11 events · 5 releases on Find a Tender · since 4 Jul 2025- Preliminary market engagement notice published4 Jul 2025, 15:08 BSTUK2
- Preliminary market engagement notice published4 Jul 2025, 15:14 BSTUK2
- Tender notice published29 Sept 2026, 16:34 BSTUK4
- Published value published: £15,000,00029 Sept 2026, 16:34 BST
- Status changed to active29 Sept 2026, 16:34 BST
- Procurement method changed29 Sept 2026, 16:34 BST
- Deadline published: 17 Nov 2026, 11:00 GMT29 Sept 2026, 16:34 BST
- Tender notice published30 Sept 2026, 14:16 BSTUK4
- Deadline moved to 16 Nov 2026, 11:00 GMT30 Sept 2026, 14:16 BST-1 days · was 17 Nov 2026, 11:00 GMT
- Tender notice published15 Oct 2026, 10:46 BSTUK4
- Deadline moved to 27 Nov 2026, 11:00 GMT15 Oct 2026, 10:46 BST+11 days · was 16 Nov 2026, 11:00 GMT
Published amendments (3)
Deadline for return of questionnaires corrected from 23/08 to 22/08
Tender Submission Deadline corrected from 11:00 17/11/2026 to 11:00 16/11/2026
Tender Submission Deadline extended from Monday 16th to Friday 27th November. No other changes to timetable.
Routine re-releases (5)
- 2025-07: 2 releases · 4 Jul 2025, 4 Jul 2025
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender