Official UK procurement notice
Physical Security Guarding, Reception & Associated Services
Authority: Transport for London (Public body)
What is being bought
Published requirement descriptionRange of Security related activities across TfL including: security management and supervision;duty management service; static guarding and access control; reception; patrols -internal and external; mobile guarding; security control room operations;
life safety system monitoring and testing; CCTV download and export management; fire warden and fire system monitoring and testing; first Aid and defibrillator use; first response,
incident response and control; incident investigation and evidence gathering; building pass production and management;, including key management;courier processing, mail scanning
and loading bay management; parking management; helpdesk;
threat and vulnerability assessment; equipment and radios; I.D. pass production and management;enforcement of Transport for London Byelaws; lock/unlock services; temporary provision of security related equipment (CCTV towers,barriers etc); and
ad-hoc security services.
- The authority expects to re-tender this requirement around 1 Jul 2030, 23:59 BST.
- How the procedure runs: Interested suppliers are required to register on TfL's tendering portal and complete a Procurement Specific Questionnaire (PSQ). TfL shall evaluate all responses and select no more than 5 suppliers to the Invitation to Tender stage (ITT). The tender process may include more than 1 stage - including negotiation. Full details of the evaluation process will be detailed in the ITT .
CPV: Security services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£222,900,000
- Economic & financial standing
Please refer to the PSQ for details of the conditions of participation (where applicable).
- Technical & professional ability
Please refer to the PSQ for details of the conditions of participation (where applicable).
- Condition of participationshortlisting
The top 5 scoring suppliers - who have not failed any of the qualifying requirements - shall be invited to the tender stage
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Technical: Technical capability and solution
- Commercial: Pricing over the term of the contract including any mobilisation costs and rates for additional services
- Health Safety Quality Environment: Assessment of meeting Health Safety Quality and Environment requirements
- Responsible Procurement (RP): Assessment of solution covering themes such as modern slavery, equality and diversity and SLNT
- Legal compliance: Compliance to terms and conditions of contract and appropriate declarations submitted. This will be scored Discretionary Pass/Fail criteria and will not be allocated a percentage weighting.
- Economic & financial standing
Please refer to the PSQ for details of the conditions of participation (where applicable).
- Technical & professional ability
Please refer to the PSQ for details of the conditions of participation (where applicable).
- Condition of participationshortlisting
The top 5 scoring suppliers - who have not failed any of the qualifying requirements - shall be invited to the tender stage
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 Jul 2030
- First published
- 23 Apr 2025, 15:23 BST
- Last source update
- 27 Jul 2026, 12:05 BST
- Award evaluation window
- Submission end – 15 Mar 2026
- Authority reference
WS2061678159- FTS notice number
2025/S 000-042374- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05067fFind a Tender
- How it runs
Interested suppliers are required to register on TfL's tendering portal and complete a Procurement Specific Questionnaire (PSQ). TfL shall evaluate all responses and select no more than 5 suppliers to the Invitation to Tender stage (ITT).
The tender process may include more than 1 stage - including negotiation.
Full details of the evaluation process will be detailed in the ITT .
How it was run
Official notice- Requests to participate (first stage)
- 1 Sept 2025, 12:00 BST
- Submission deadline
- 1 Sept 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Interested parties must first register on Transport for London's SAP Ariba system using the
link below:
s1-eu.ariba.com/Sourcing/Main/ad/sel… ↗
Following registration, to express an interest for this tender, interested parties must then request access to this specific procurement event by directly contacting the owner of the Notice via Email ([email protected]).
Direct access to this tender will not automatically be provided on registration.
Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the
procurement documents, free of charge through their dashboard when they login to Ariba at:
service.ariba.com/Supplier.aw ↗
Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents.
To register or to check if you are already registered log on to:
service.ariba.com/Supplier.aw ↗
Interested bidders must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this contract and the procurement exercise before submitting their response. For help on uploading your responses, please refer to:
support.ariba.com/Adapt/Ariba_Network_… ↗.
If the problem persists, please contact:
Timeline
23 Apr 2025 → 27 Jul 2026 · 9 dates- Planning notice published23 Apr 2025, 15:23 BST
- Market engagement28 May 2025, 23:59 BST
TfL invites suppliers to participate in this Preliminary Market Engagement exercise by completing a Market Survey Questionnaire (MSQ). All feedback received will be treated
confidentially and will help to shape the upcoming procurement opportunity.
Information on the engagement process and the procurement can be found in MSQ documents which will be emailed to interested suppliers.
The engagement process consists of the following key steps:
- Registering Interest - Suppliers who wish to participate should express their interest by emailing [email protected] and quoting 'Physical Security, Reception and Other Services - Registering MSQ interest'.
- Review and complete the MSQ document which shall be issued to them.
- Email the completed MSQ document back to [email protected] in an MS Excel
format before the deadline of 17:00 on Wednesday 28th May 2025.
TfL reserve the right to hold 1-2-1s with suppliers following the submission of the MSQs.
We encourage all interested suppliers, regardless of size, to take part in this process. Your insights and
expertise will be invaluable in shaping our approach.
If you have any questions about the process, please do not hesitate to get in touch : [email protected]
- Next notice expected21 Jun 2025, 23:59 BST
- Tender notice published23 Jul 2025, 13:46 BST
- Submission deadline1 Sept 2025, 12:00 BST
- Award decision expected by220 days ago15 Mar 2026, 23:59 GMT
- Assessment summaries sent106 days ago8 Jul 2026, 00:00 BST
- Contract starts88 days ago26 Jul 2026, 00:00 BST
- Latest notice published86 days ago27 Jul 2026, 12:05 BST
Notice history
12 events · 6 releases on Find a Tender · since 23 Apr 2025- Preliminary market engagement notice published23 Apr 2025, 15:23 BSTUK2
- Preliminary market engagement notice published23 Apr 2025, 16:17 BSTUK2
- Pipeline notice published13 Jun 2025, 10:25 BSTUK1
- Status changed to planned13 Jun 2025, 10:25 BST
- Tender notice published23 Jul 2025, 13:46 BSTUK4
- Published value updated to £222,900,00023 Jul 2025, 13:46 BSTwas £182,000,000
- Status changed to active23 Jul 2025, 13:46 BST
- Procurement method changed23 Jul 2025, 13:46 BST
- Contract award notice published8 Jul 2026, 08:32 BSTUK6
- Status changed to complete8 Jul 2026, 08:32 BST
- Contract signature expected21 Jul 2026, 23:59 BSTscheduled
- Contract details notice published27 Jul 2026, 12:05 BSTUK7
Routine re-releases (6)
- 2025-06: 1 release · 13 Jun 2025
- 2025-04: 2 releases · 23 Apr 2025, 23 Apr 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Mitie Security Ltd26 Jul 2026 – 25 Jul 2031 · up to 25 Jul 2033Extensions: 5 year contract with a potential extension of upto 2 further years · Options: Examples include ad hoc security requirements for special events or adjustments to core requirements to take into account changing operational requirements | £237,000,000 | 7 Jul 2026 | Awarded |
Contracts
Contract 1 · Mitie Security Ltd
- Signed
- 21 Jul 2026
- Value
- £237,000,000
- Period
- 26 Jul 2026 – 25 Jul 2031 · up to 25 Jul 2033 with extensions
- Status
- active
- Extensions
- potential extension of upto 2 years
- Options
- The right to additional purchases while the contractis valid. Examples include ad hoc security requirements for special events or adjustments to core requirements to take into account changing operational requirements
3 agreed KPIs: Staff Attendance levels · Supplier Personnel compliance and conduct · Accuracy of applications for payment
- Staff Attendance levels
- Supplier Personnel compliance and conduct
- Accuracy of applications for payment
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 0 | 0 | — |
Who bid
- wonMITIE SECURITY LIMITED · Greater London
- did not winG4S SECURE SOLUTIONS (UK) LIMITED · Greater London
- did not winCARLISLE SECURITY SERVICES LIMITED · East of England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
3 commercial parties on the notice · 1 awarded- CARLISLE SECURITY SERVICES LIMITEDBidder / tenderer
- G4S SECURE SOLUTIONS (UK) LIMITEDBidder / tenderer
- MITIE SECURITY LIMITEDAwarded supplier
Official documents & specifications (7)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications The procurement documents are available for unrestricted and full direct access, free of charge, at https://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=TfL Additional information can be obtained from the above-mentioned address Tenders or requests to participate must …
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender