PB2024-01589 Telephony via RM6116 CCS Framework

Lot 1a Inter site Connectivity (Wide Area Network) / Data Access Services is for the provision of connectivity services enabling site to site or site to cloud inter connectivity.

The successful framework suppliers will be expected to provide the

following services:

a) Wide area connectivity for the provision of a managed or unmanaged point-topoint data-only connection.

b) Wide area connectivity for the provision of a managed or unmanaged point-to internet/cloud data-only connection.

The full scope of Lot 1a is set out in the Framework Schedule 1 (Specification) that ispart of the Invitation to Tender documentation.

Lot 1b is for the provision of Commercial Radio capabilities as outlined below:

a) A voice communication solution utilising UHF, and/or VHF radio frequency bands.

b) The ability to transmit and receive from a central operator console a voice communication over the allocated frequency to a hand- held device, push to talk, release to listen, outside of a building.

The full scope of Lot 1b is set out in the Framework Schedule 1 (Specification) that is part

of the framework documentation.

Lot 1c is for the provision of Tactical Radio Systems as outlined below:

A radio solution that enables the exchange of secure[1] voice & amp; data communications over a tactical radio communications system, utilising Line of Sight (LOS) C Band, S Band, L Band, Ultra High Frequency (UHF), Very High Frequency (VHF) and/or High Frequency (HF) radio frequency bands[2]. The ability to transmit and receive, using push to talk to a personal, manpack or platform device, using point to point and/or point to multipoint. The tactical radio system is not reliant on any fixed communications and power infrastructure[3] to operate and may need to be intrinsically safe to operate around electrically initiated munitions.

Primary services related to Radio systems for use in tactical situations:

Ruggedised

Secure

Environmentally protected (all tactical situations)

Soldier worn Radio system

The full scope of Lot 1c is set out in the Framework Schedule 1 (Specification).

Lot 1d is for the provision of Critical Registry Services to operate and manage nationally critical UK domains as outlined below:

The provision and operation of the technical infrastructure for a UK public sector authority to manage and govern a Nationally Critical Public Sector Domain.

The provision and operation of the technical infrastructure for a UK public sector authority to manage and govern a Nationally Critical Public Sector Domain, plus the additional functions to enable the UK public sector authority to fully outsource the management and governance of a Nationally Critical Public Sector Domain.

The full scope of Lot 1d is set out in the Framework Schedule 1 (Specification).

Lot 2a is for the provision of single site connectivity services, including local area networks (LAN) enabling interconnectivity.

a. Local area network (LAN) Connectivity services, constrained to a single site, multiple sites in the same local, campus sites and metropolitan area sites enabling a user to consume a locally hosted service.

b. Local connectivity services to connect an end user device to a local service. The full scope of Lot 2a is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation.

Lot 3a is for the provision of Solutions related to Smart Technologies and Internet of things.

a. Design, Build and Deliver solutions related to Smart cities, with applications in the following areas; Smart Street lighting, Smart Buildings, Waste management, Water management, Crime prevention, Education and Environment (air and noise pollution) monitoring.

b. Suppliers are able to design an end-to-end solution embedding all technologies required to gather data at the “edge”, hold and structure the data in a cloud based platform, and also visualise the information for decision making and monitoring.

The full scope of Lot 3a is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation.

Lot 3b Communication Platform as a Service is the provision of software integration services to allow the Buyers applications to be interfaced to the communications suite with APIs. The provision of API interfacing between the unified communications suites and buyer applications e.g. social media, financial planning, sales and resource management. API development from communications suite to external applications.

The full scope of Lot 3b is set out in the Framework Schedule 1 (Specification) that is part of

the framework documentation

Lot 4a Analogue Telephony is the provision of connecting analogue telephony equipment with the Public Switched Telephone Network including voice connectivity, voice call packages, SIP trucks, DDI number ranges, equipment maintenance and support for legacy estates.

The scope includes the technology, equipment and solutions that may be required in the delivery, including but not limited to:

a. Design, survey, build, management, support and maintenance for Lot 4a services

including transformation to IP telephony and equipment adaptation.

b. Adaptor/ convertor for internet protocol connection

c. voice call packages (including voice minutes, volume packages)

d. direct dial in (DDI) ranges

e. End user devices

f. SIP trunking

The full scope of Lot 4a is set out in the Framework Schedule 1 (Specification) that is

part of the framework documentation.

Lot 4b is for the provision of Digital communications services, this covers the Unified Communications series of services. UC is a term use for the integration of multiple business communication tools, voice calling, video conferencing, instant messaging and content sharing via a single integrated premises connection. This capability allows the user to seamlessly switch between the various modes of communication. UC services can be accessed by mobile devices so access from mobile networks is expected.

The full scope of Lot 4b is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation.

Lot 4c Contact Centre Solutions is for the provision of call/contact centre services for the use of Buyer employees only;

a. The provision of inbound or outbound contact management including automation and queuing to multiple answering points.

b. Hardware and software capabilities enabling contact centre core functions, i.e. the ability to make outbound contact and respond to an incoming contact and route the contact to a predefined destination.

The full scope of Lot 4c is set out in the Framework Schedule 1 (Specification) that is part

of the framework documentation.

Lot 4d Inbound Telephony Services is for the provision of telephone numbers for inbound call delivery.

a) The provision of a non-geographic number, i.e. deliver all calls to that number to the Buyer’s nominated location.

b) Non-geographic numbers such as:

i) 03xx number services

ii) 05xx number services

iii) 08xx number services

iv) 09xx number services

The full scope of Lot 4d is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation.

Lot 4e Paging and Alerting is for the provision of paging and alerting device and services with the ability to provide and users receive, a tone, numeric or word based alert.

The full scope of Lot 4e is set out in the Framework Schedule 1 (Specification) that is part of the framework documentation

Lot 3a is for the provision of Solutions related to Smart Technologies and Internet of things.

a. Design, Build and Deliver solutions related to Smart cities, with applications in the following areas; Smart Street lighting, Smart Buildings, Waste management, Water management, Crime prevention, Education and Environment (air and noise pollution) monitoring.

b. Suppliers must be able to design an end-to-end solution embedding all technologies required to gather data at the “edge”, hold and structure the data in a cloud based platform, and also visualise the information for decision making and monitoring.

The full scope of Lot 3a is set out in the Framework Schedule 1 (Specification) that is part of the Invitation to Tender documentation. Additional information: These numbers are estimated and non restrictive, and are subject to Customer demand. Therefore they are not to be regarded as a guaranteed revenue pipeline, but simply an estimation of demand.