NHS Gloucestershire Ambient AI Voice

NHS Commercial and Procurement Hub (the Hub), working on behalf on NHS Gloucestershire (the Buyer), are undertaking market engagement to assess potential supplier capability and capacity to deliver the following: Traditional digital dictation Voice recognition Ambient AI The Buyer is seeking to procure a transformational solution to enhance the efficiency of clinical time, providing voice-led consultations with seamless integration into various Electronic Patient Record (EPR) and other clinical software solutions. Buyer interest is particularly attuned to Ambient AI Voice technology, with the ability to record consultations and outcomes directly into Electronic Patient Records of significant interest. The buying partners are also seeking to understand how Ambient AI solutions are able to interact with existing and new workflows. The buyers are also keen to understand supplier wraparound services included within their product offering, including provision of generic templates; bespoke template generation; staff training and commitment to buyer benefit realisation strategies. The Buyer is exploring the market capabilities to develop a robust and ambitious procurement specification, with a target contract start date of 1 October 2025. Any successful supplier must be able to demonstrate safe and effective voice recognition capabilities, as well as supporting significant cultural and business change across various Buyer organisations within NHS Gloucestershire. Expressions of Interest must be made to NHS England Commercial and Procurement Hub via commercial.procurementhub@nhs.net and a supplier capability questionnaire will be issued. Responses to this questionnaire will be evaluated and the buyer may seek interviews with a selection of suppliers. Clarification questions can be raised via commercial.procurementhub@nhs.net The deadline for clarification questions is 5pm BST on 6 May 2025. The deadline for Expressions of Interest and questionnaire submissions is 5pm BST on 12 May 2025. Information gathered as part of this Preliminary Market Engagement notice will support the development of the procurement strategy, with an intention to issue Invitation to Tender documents in early-summer 2025, dependent on the market capabilities identified via market engagement. The procurement exercise is likely to take the form of a Flexible Competitive Procedure and defined in the Procurement Act 2023. Further details on the design of the process will be shared with the market upon agreement of the procurement strategy. This process is being managed by NHS England National Commercial and Procurement Hub on behalf of the Commissioner(s).