Find a TenderAwardedContract award notice
Published 17 Nov 2025, 09:45 GMT

Official UK procurement notice

NESO Coach Services Tender

Official notice

Authority: NATIONAL ENERGY SYSTEM OPERATOR LIMITED (Public body)

ServicesCompetitive flexible procedureAbove thresholdUtilitiesSME suitable
Published estimate£2,050,000≈ £683k / year · £2,460,000 inc. VAT · 1 value update
Submissions closed 1 May 2026awarded 29 Sept 2026
Award (standstill) to Horseman Coaches Ltd
Contract term 3 yrsends 30 Sept 2029 · up to 30 Sept 2031 with extensions · starts 1 Oct 2026

What is being bought

Published requirement description

NESO is seeking a single provider of a fully managed coach service, including electrical vehicles, drivers, maintenance, cleaning, and garaging, to operate employee shuttle buses between train station(s) and office(s). The initial term would be 3 years (+1+1 possible extension).

Total contract value including VAT: £2.2m

Total contract value excluding VAT: £1.8m

  • How the procedure runs: The Tender Process will consist of 3 stages: • Stage 1 (PSQ & ITT) - combined submission • Stage 2 (Site Visits & Negotiations/BAFO) - Optional but planned - minimum of 3x Bidders • Stage 3 (Contract Award) - 1 Supplier awarded Bidder Tender Responses MUST be submitted via SAP Ariba, as a combined (PSQ & ITT) submission. NESO, as the Contracting Authority, intends and expects to proceed to Stage 2 upon completion of Stage 1. However, the Contracting Authority reserves the right, at its sole discretion, not to progress to Stage 2. Should the Contracting Authority choose not to launch Stage 2, the Award Decision will be based exclusively on the results of Stage 1 The PSQ evaluation is a pass / fail step of the Tender process, and Bidders must achieve a pass mark on all mandatory pass questions. If Bidders do not pass the PSQ, they will not progress to the next stage of the Tender Process and their ITT response will not be assessed in any form as part of the Tender Process. Further details on the Tender Process are described in the Tender Instructions. Responding to this notice: • Bidders wishing to participate in this Tender must respond via email to the advertised NESO email inbox listed in the Tender Notice. • Bidders should include in their email the attachment from the Tender Notice (completed NDA); please include the name and email address of the lead contact, and supporting team members, per Bidder for circulation of SAP Ariba portal details. • Upon receiving such email, the Contracting Authority will review completed NDAs and following compliance checks, issue Bidders with links to NESO's SAP Ariba portal, granting access to the full suite of Tender Documents.

CPV: Road transport services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£2,050,000
Contract period: 1 Oct 2026 – 30 Sept 2029 (3 yrs) · up to 30 Sept 2031 with extensionsValue: £2,050,000 exc. VAT · £2,460,000 inc. VAT
Extensions: The contract includes the right to modify existing routes and to add new routes as needed, provided these remain within the contract value and allowable uplifts. The published contract value already includes a provision for an additional route expected to be required around year 4 of the agreement · Two extension of 12 months each to make a total contract period of five years.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 50%Social value: 10%
Published sub-criteria (3)
  • Technical: 40%
  • Commercial: 50%
  • Social Value: 10%
Published award criteria (3)
  • Technical: As per tender instructions
  • Social Value: As per tender instructions
  • Commercial: As per tender instructions
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
17 Nov 2025, 09:45 GMT
Last source update
2 Oct 2026, 13:33 BST
Award evaluation window
Submission end – 10 Aug 2026
FTS notice number
2026/S 000-028766
Latest notice
Contract award notice (UK6)
Classification (CPV)
Road transport services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-05e220 Find a Tender
How it runs

The Tender Process will consist of 3 stages:

  • Stage 1 (PSQ & ITT) - combined submission
  • Stage 2 (Site Visits & Negotiations/BAFO) - Optional but planned - minimum of 3x Bidders
  • Stage 3 (Contract Award) - 1 Supplier awarded

Bidder Tender Responses MUST be submitted via SAP Ariba, as a combined (PSQ & ITT) submission.

NESO, as the Contracting Authority, intends and expects to proceed to Stage 2 upon completion of Stage 1. However, the Contracting Authority reserves the right, at its sole discretion, not to progress to Stage 2. Should the Contracting Authority choose not to launch Stage 2, the Award Decision will be based exclusively on the results of Stage 1

The PSQ evaluation is a pass / fail step of the Tender process, and Bidders must achieve a pass mark on all mandatory pass questions. If Bidders do not pass the PSQ, they will not progress to the next stage of the Tender Process and their ITT response will not be assessed in any form as part of the Tender Process.

Further details on the Tender Process are described in the Tender Instructions.

Responding to this notice:

  • Bidders wishing to participate in this Tender must respond via email to the advertised NESO email inbox listed in the Tender Notice.
  • Bidders should include in their email the attachment from the Tender Notice (completed NDA); please include the name and email address of the lead contact, and supporting team members, per Bidder for circulation of SAP Ariba portal details.
  • Upon receiving such email, the Contracting Authority will review completed NDAs and following compliance checks, issue Bidders with links to NESO's SAP Ariba portal, granting access to the full suite of Tender Documents.

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
1 May 2026, 23:59 BST
Clarification deadline
20 Apr 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

17 Nov 2025 → 14 Oct 2026 · 11 dates
  1. Planning notice published339 days ago
    17 Nov 2025, 09:45 GMT
  2. Market engagement318 days ago
    8 Dec 2025, 23:59 GMT

    Objectives of the engagement:

    • Test market appetite
    • Validate and refine scope
    • Understand pricing models
    • Explore delivery options

    Submitting your response would enable us to capture your expression of interest and help ensure the resulting arrangement is commercial viable, accessible and fit for purpose.

    Response Instructions

    All responses (including expression of interest) must be submitted via MS form link: forms.office.com/e/12Dzi21qtg ↗ - Please submit your responses by 8th of December (12pm)

    Completion of this form:

    . Registers your expression of interest

    . Provides an opportunity to offer feedback

    Engagement Method

    All supplier are requested to respond exclusively through the MS form.

    For any queries or clarifications, please reach out to NESO Procurement team via [email protected]. Please note that we will not be providing any additional information on individual basis to ensure fairness and transparency.

    Disclaimer

    This is not a call for competition. Participation does not affect future tendering opportunities.

  3. Next notice expected241 days ago
    23 Feb 2026, 23:59 GMT
  4. Tender notice published209 days ago
    27 Mar 2026, 17:13 GMT
  5. Clarification questions by185 days ago
    20 Apr 2026, 23:59 BST
  6. Submission deadline174 days ago
    1 May 2026, 23:59 BST
  7. Award decision expected by73 days ago
    10 Aug 2026, 23:59 BST
  8. Assessment summaries sent22 days ago
    1 Oct 2026, 00:00 BST
  9. Contract starts22 days ago
    1 Oct 2026, 00:00 BST
  10. Latest notice published20 days ago
    2 Oct 2026, 13:33 BST
  11. Standstill ends8 days ago
    14 Oct 2026, 23:59 BST

Notice history

9 events · 3 releases on Find a Tender · since 17 Nov 2025
  1. Preliminary market engagement notice published
    17 Nov 2025, 09:45 GMT
    UK2
  2. Tender notice published
    27 Mar 2026, 17:13 GMT
    UK4
  3. Published value updated to £2,050,000
    27 Mar 2026, 17:13 GMT
    was £1,800,000
  4. Status changed to active
    27 Mar 2026, 17:13 GMT
  5. Procurement method changed
    27 Mar 2026, 17:13 GMT
  6. Deadline published: 1 May 2026, 23:59 BST
    27 Mar 2026, 17:13 GMT
  7. Contract award notice published
    2 Oct 2026, 13:33 BST
    UK6
  8. Status changed to complete
    2 Oct 2026, 13:33 BST
  9. Contract signature expected
    15 Oct 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,849,7221 award exc. VAT
Bids received 22 from SMEs
Awarded toValueDateStatus
Horseman Coaches LtdSME15 Oct 2026 – 14 Oct 2029 · up to 14 Oct 2031Extensions: +1+1 Possible extension: Two extension of 12 months each to make a total contract period of five years. · Options: The right to additional purchases while the contract is valid. The contract includes the right to modify existing routes and to add new routes as needed, provided these remain within the contract value and allowable uplifts. The published contract value already includes a provision for an additional route expected to be required around year 4 of the agreement£1,849,72229 Sept 2026standstill to 14 Oct 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders · 3 at stage one20—

Contracting authority & participating public bodies

NATIONAL ENERGY SYSTEM OPERATOR LIMITED

Contracting authorityPublic undertaking GB-COH: 11014226 · GB-PPON: PHQL-5234-MWWV St Catherine's Lodge Bearwood Road, Wokingham, South East, RG41 5BNContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • HORSEMAN COACHES LIMITEDAwarded supplierGB-COH: 01339276GB-PPON: PVRR-2284-JNHT 2 Communications Road, Newbury, South East, RG19 6ABContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsDOCXPlease complete NDA and provide it back when responding to this notice (via email to [email protected]). Please also provide your SAP Ariba number (AN ID) when responding to this notice. Please include the name and email address of the lead contact, and support…
  • Bidding documents and specificationstenderBidding documents and specificationsAccess: Bidders will be granted access to the full suite of Tender Documents on SAP Ariba following review of completed Bidder NDAs by the Contracting Authority.

Notices published for this procedure